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See the Best Upright Vacuum Cleaners in 2020 as rated by Australians on ieatwords.com.au.

Reviews

(12)
(10)
(2)
(12)
(30)
  • Build Quality
    2.5 (18)
  • Value for Money
    2.0 (18)
  • Ease of Use
    3.2 (18)
  • Cleaning & Maintenance
    2.5 (18)
  • Product is used:
    • Weekly (8)
    • Several times a week (6)
    • Rarely (3)
  • Noise Level
    3.2 (18)
  • Pet OwnerYes (16) · No (2)


Ray

RayHunter Region, NSW

  • 2 reviews

Cleans floor great, but machine doesn't last

published

18 months old worked great clean great. Now the two bearings in the head have seized, causing the drive belt to break. Lost warranty, so carefully checked it out. Have no option's left. $370. 00 gone. Bought this product thinking it will be made properly. Seals in the head must let water in to seize the bearings. Use the cleaning product reconmended by karcher.

Purchased at Bunnings Warehouse for $370.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Weekly
Pet OwnerYes
Floor Type Wood
See all answers

A pretty piece of rubbish

published

Bought this based on several online reviews (Obviously paid reviews) and 98% plus dissapointed. It leaves streaks on timber floors, battery doesn’t last a whole floor and vacuum is pathetic.

Purchased in September 2020 at Appliances Direct Online for $649.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Rarely
Pet OwnerYes
Floor Type Wood
See all answers
Maggie

MaggieGreater Melbourne (Metropolitan), VIC

  • 15 reviews

Great idea for timber floors but leaves very streaky and patchy floors

published

I have parquet timber floors and purchased this approx 8 weeks ago as I can’ t use steam. Very disappointed as it leaves streaks and blotches on the floor. I used Karcher products in the water as they suggest. I will phone the Company but now have gone back to my I Robot floor cleaner.

Purchased in November 2020 at Harvey Norman.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Weekly
Pet OwnerYes
Floor Type Wood
See all answers
Peter

PeterSouth East Queensland, QLD

Was good for a month

published

The rollers stopped working and looks like its not made to last as the bearings seized up and will never run again very disappointed with something that has a decent idea

Purchased in August 2020 for $250.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Several times a week
Pet OwnerNo
Floor Type Tiles
See all answers

Worked well at first

published

We have dogs so got the FC5 and in fairness it worked well at first. Now its just over a year old and I would say its been used 50 times and does not dispense water anymore so its back to the mop and bucket.
Shame it does not last long so dont waste your money on this cleaner, I have noticed the positive reviews but from what Ive seen they have not had the cleaner very long. Karcher jet washers are brilliant but this product really let their good name down.
I would highly recommend you do NOT buy this product

Purchased for $199.99.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Weekly
Pet OwnerYes
Floor Type Wood
See all answers

Pat_Noye

Pat_NoyeCentral Queensland, QLD

  • 3 reviews

Would not buy again

published

Have other Karcher products, but this one leaves me cold. Won't use it again. Am going back to my steam cleaner so much better. Still have to clean some marks off the floor as the vac mop won't remove them.

Purchased in November 2020.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Several times a week
Pet OwnerNo
Floor Type Tiles
See all answers

raf

rafSydney, NSW

  • 2 reviews

Not sure who to believe ?

published

Not sure who to believe ?
The positive or the negative reviews ??? there are a lot of negative reviews bot only few positive so not sure who to believe. very difficult decision

Purchased in January 2020 for $200.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Rarely
Pet OwnerYes
Floor Type Tiles
See all answers

Jane V.

Jane V.Central Queensland, QLD

I have no idea what I did before I had the FC5!

published

A mixture of hardwood, tiles and Lino this has no problem changing surfaces. We all have long black and its picked up without the tangles you get around the brushes in a conventional vacuum. Dries quickly; thorough job.

Purchased in November 2020 at Flybuys.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Several times a week
Pet OwnerYes
Floor Type Linoleum, Tiles and Wood
See all answers

Amazing

published

After spending hundreds of dollars on other cleaners, this machine does all I wanted with hi shine tiles it does it streak free and leaves my tiles sparkling clean, works great cleaning grout lines.

Purchased in October 2020 at Mitre 10 for $279.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Weekly
Pet OwnerYes
Floor Type Tiles
See all answers
bb215

bb215Sydney, NSW

  • 2 reviews

Absolute rubbish

published

Had 3 of these from bunnings. First one we thought was great, it worked for 4 months and stopped spraying water, exchanged for a new one, lasted a week with it making grinding noises. Exchanged again and the 3rd one, the rollers wouldnt stay on.
Save your money and avoid.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Several times a week
Pet OwnerYes
Floor Type Tiles
See all answers

MARY MARSHALL

MARY MARSHALLGreater Melbourne (Outer), VIC

  • 2 reviews

So Disappointed

published

Bought my first one last year, within 2 months the rollers stopped working and there was a terrible noise.
Sent back and received a new one, a year later the new one just stopped working altogether, took it back only to find out from my Bunnings that their is a recall on them, never contacted by Karcher. Not Happy at all.

Purchased in May 2018 at Bunnings Warehouse for $400.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Several times a week
Pet OwnerYes
Floor Type Linoleum
See all answers

Great floor cleaner...We love it.

published

Now this does thing does what it is meant to and it cleans floors very well and fast. Buy it direct from Karcher.. No warranty Issues that way, straight swap.

Purchased in August 2018 at Karcher Geebung. for $349.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Weekly
Pet OwnerYes
Floor Type Tiles
See all answers

Worthless

published

This is a massive piece of junk. Save your money and do not buy! The main selling point of this product is supposed to be that it vacuums as it mops eliminating the need to vacuum first, but this is a blatant lie. It only moves debris around the floor, especially pet hair which it does not pick up at all. Do not buy unless you're happy spending $300+ for a glorified mop as this product is false advertising re: vacuuming.

Purchased in September 2020 at Bunnings Warehouse for $300.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Pet OwnerYes
Floor Type Tiles
See all answers

ghop

ghopAU

  • 5 reviews

A stain on the Karcher brand

published

Purchased in April 2020 at Mitre 10 for $298.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Weekly
Pet OwnerYes
Floor Type Tiles
See all answers

Total rubbish

published

Been back for repair so many times I have lost count now they say it's my fault and fell apart see pic and I am going to have to go to court to get my money back!!

Purchased in January 2020 for $200.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Several times a week
Pet OwnerYes
Floor Type Tiles and Wood
See all answers
Roscope

RoscopePeel, WA

  • 3 reviews

Worst product ever

published

Problems from the start. I am 185cm tall and had to crouch just to get the brushes to turn. It worked for 2 months then brushes stopped spinning. Found that the rubber strip had come loose and jammed up the rollers. There is no way to refix the strip to the unit as it is machine pressed on. I'll never buy a Karcher product again!!

Purchased in September 2018 at Harvey Norman Appliances Physical Store for $390.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Weekly
Pet OwnerYes
Floor Type Linoleum
See all answers

Disgrace of a Product

published

Used literally 5 times. Motor has the capacity of a small toy, roller threads are cheap plastic. I should be charging Karcher for Mental trauma support. Get your act together and value the reputation of your company...

Purchased in July 2017 at home show for $350.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Product is used: Rarely
Pet OwnerYes
Floor Type Wood
See all answers

didnt last long

published

We have had this for around 8 months and its stopped working, finicky, fragile not recommended, gone back to the old fashioned way. mop and bucket, shame as karcher has a good name

Purchased in February 2020 at Amazon for $150.00.


A waste of money.

published

We bought this hoping to have a quick and easy way to clean our hard wood floors as we have dogs. We are very disappointed. Basically it is useless. My daughter and I live on the same property and thought we could share this. We have both given it a fair go but unfortunately it is a total waste of money.
I chose this model because I have other Karcher products that are great.

Purchased in August 2020 at Bunnings Warehouse for $442.00.


Rachel

RachelPerth, WA

works very well whilst it works but it doesn’t work for long

published

Karcher floor cleaner worked really well when we first had the machine. Mopped my tiled area less than once a week. After about three months problems started. Water jet worked when it felt like it despite cleaning the machine as per recommendations. Phoned for advice from a recommended repairer worked for a short period of time. Some of the tiling is a little unending in places and after mopping gentlest over area rollers stop working. Now at 8 months machine unusable. Store won’t accept it back and has to go to a recommended repairer. For a reliable org like karcher disappointed.

Purchased in December 2018 at Bunnings Warehouse for $369.00.


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Questions & Answers

Hasse

Hasseasked

Why is water not coming through?

2 answers
Peter
Peter

The water flow is fine but the rollers don’t turn so the bearings are stuck

Hasse
Hasse

The rollers are turning perfectly, but they are NOT getting any of the cleaning solution, there must be a blockage in the tube from the bottle but I can’t work out
how to unblock the tube. The water gets out of the bottle without problem.


Sue Packer

Sue Packerasked

Just tried this for the first time and using on laminate floors (grey). It appears to clean but leaves roller streak lines. We have followed the manufactures recommendations about moistening the roller and using the correct product for our flooring and to no avail. Any advice?

No answers

Natalie K.

Natalie K.asked

Can u use the vacuum as just a vacuum as well?? (So Im not mopping every time I wanna clean up)
Thanks

3 answers
Tony P.
Tony P.

Hi Nat
The vacuum part of this product only relates to it sucking up the water as it mops.

Brad
Brad

If you want to do that, you're best going for the Bissell Crosswave

Natalie K.
Natalie K.

Oakey dokey!! Thanks Brad ;-)


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