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FC5 Corded, FC5 Battery11 questions from our users
Mary S.asked
I have sent my Karcher FC5 hard floor cleaner back to the manufacturer twice now but it still doesn't work. No fluid is coming through though I have wet the rollers as advised then run it for 20 mins but nothing, the clean water remains full the dirty tank empty.
I have used this machine maybe 5 times and am furious. A huge waste of money and effort for no results. I can't believe a firm with such an excellent reputation would fob you off with such a load of expensive trash. I am in my 70s and the machine is heavy but did a good job maybe 3 times so I persevered but am at my wits end now. What can I do?
No answers
Daniela T.asked
Hello the rollers doesn't want to spin. What should I do?
No answers
Hasseasked
Why is water not coming through?
2 answers
The water flow is fine but the rollers don’t turn so the bearings are stuck
The rollers are turning perfectly, but they are NOT getting any of the cleaning solution, there must be a blockage in the tube from the bottle but I can’t work out
how to unblock the tube. The water gets out of the bottle without problem.
Sue Packerasked
Just tried this for the first time and using on laminate floors (grey). It appears to clean but leaves roller streak lines. We have followed the manufactures recommendations about moistening the roller and using the correct product for our flooring and to no avail. Any advice?
No answers
Natalie K.asked
Can u use the vacuum as just a vacuum as well?? (So Im not mopping every time I wanna clean up)
Thanks
3 answers
Hi Nat
The vacuum part of this product only relates to it sucking up the water as it mops.
If you want to do that, you're best going for the Bissell Crosswave
Oakey dokey!! Thanks Brad ;-)
Karenasked
Can you use it on bamboo floors.
Karenasked
Can you use it on bamboo floors.
No answers
Al23asked
Where can I buy replacement rollers that will rotate?
Jeanetteasked
Is this safe to use on laminate flooring?
2 answers
Yes, that’s what my flooring is and I have had no issues.
Hi, I dont have laminated floors so I’m not sure, but cant see why not. Polished floor boards scratch more easily than laminate and I use it on those. It has two rollers which are soft and it leaves very little water behind, which is important on floor boards or they swell. So I’d say it should be fine on laminate.
sueasked
Recently purchased karcher fc5 and happy with performance, problem though that the handle doesn't lock firmly into place and have to keep pushing back in. Could this be a fault with my product or is this a normal thing?
No answers
Jacasked
How much so,union do I put in with the clean water?
1 answer
Hi! If you have the little sample solution bottle that came with it, just use 1-2 capfuls. Put water in first then solution (to stop it foaming up) Avoid going over the MAX line.
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