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Reviews

3.8

56 reviews
5
(24)
4
(17)
3
(5)
2
(2)
1
(8)
  • Build Quality
    4.3 (6)
  • Value for Money
    4.3 (6)
  • Ease of Use
    4.2 (6)
  • Cleaning & Maintenance
    3.8 (5)
  • Room Type
    • Living/Dining Area (3)
    • Large Bedroom (2)
    • Small Bedroom (2)
  • Noise Level
    4.2 (6)
  • Heating / Cooling Speed
    4.2 (5)
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Tilli

TilliToowoomba

  • 4 reviews

Not too bad

published

This air conditioner is pretty good given the price. It uses almost all of our spare solar power though. Quiet and I like that you can put a light on. When the room door is closed it cools the room quite quickly and efficiently. Installation was pretty easy but the installers where a bit all over the place. Easy settings for anyone to use.



Date PurchasedMay 2017
Ronnie

RonnieVic, 3984

  • 5 reviews
  • 2 likes

So Happy.

published

Works perfectly and so quite. Cheap to run too!! Installed in a morning and working well in the afternoon.
Cools my main room and lowers the temp in the rest of the house. My power bills have not gone up noticeably and I am amazed how quite it is even with the outside part mounted on my tin roof.

Date PurchasedJan 2017
raghumahesh50

raghumahesh50Brisbane

  • 5 reviews

Good for the price

published

This product is good for the price and it looks very good on the wall, it costed us around $525 from Harvey Norman on sale. We installed in on our master bedroom and it does a good job both with heating and cooling, the only negative is, this product doesn't come with remote holder.



Date PurchasedAug 2016
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Leah

LeahToowoomba

  • 4 reviews
  • 1 like

Heats room well

published

Haven't used the cooling function as yet but it warms the room ok. Only giving 3/5 stars as the kelvinator staff are not very friendly. They had a promotional cash back and when asking them questions they were quite rude. Hate to have a problem and have to deal with these people.

Date PurchasedJun 2017
Aimee

Aimee

  • 5 reviews
  • 2 likes

Good quality unit

published

Easy to use unit. This air conditioner heats and cools our large living room with ease. It has a silencing function so it is super quiet if need be. Normal setting is quiet. Has a good energy rating so doesnt use a great deal of power. The unit was easily installed.

September 15th 2017 Update: Good quality unit

We put this size unit in our master bedroom as it is quite a big room. It cools and heats on a low fan setting with ease. I don't need to have it on long. It was easy to install. And runs on a quiet mode or normal mode which is still a quiet hum. Very affordable. Only problem is there is no cradle for the remote so it gets misplaced easily when put down.

Date PurchasedApr 2017
cc33

cc33perth

  • 8 reviews
  • 6 likes

quite and works well

published

I bought this air conditioner 7 months ago. Used it in peak summer and peak winter as well. I use this in bedroom. No noise at all even at night. Worked well for cooking and heating. Will highly recommend. At very low speed, it is hard to tell that the unit is on as far as noise is concerned.

Date PurchasedOct 2016
X 12

X 12

  • 4 reviews
  • 2 likes

Keeps the house warm!

published

Our kelvinator is for the main room and it has kept the room and surrounding rooms warm. Haven't tried the aircon yet but we are happy with the heat. The unit is a little noisy at night, it sounds like it's raining outside. The installer was a bit rough in his handling so hope he hasn't knocked it around too much. There is water running from outside the unit but the installer said this is normal when you use the heat function?

Date PurchasedJun 2017
B Lizzy

B LizzyBrisbane

  • 10 reviews
  • 2 likes

Works a treat!

published

This aircon works just fine. I haven't tried the aircon but it is great at heating up the house. We were told that this unit would be undersized for the room we intended, but it still works great! There are a heap of different settings available and the unit itself is quiet, so you can keep it on all night. The light is also great if you want to get up at night.

Date PurchasedJun 2017
Daniel

DanielSydney, NSW

  • 18 reviews
  • 13 likes

Good option for a rental

published

I put one of these units in my central queensland rental. The electrician said the install was easy. Unit does a good job in a big room. Only complaint is that the remote doesn't come with a wall mount (I velcro'd it to the side - classy!). The kelvinator units are a lot cheaper than other brands and do a very good job.

Date PurchasedApr 2017
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Mum

Mum[email protected], Brisbane

  • 25 reviews
  • 8 likes

Perfect for us

published

This unit is fine for our room. When we had it installed, we were told that it was not the correct size and we needed the one up from this. However, it cools the room quite well and also the neighbouring rooms if we leave the door open. Happy customer here.

Date PurchasedMar 2017

Nice and quite keeps me warm In the winter

published

Yes I am happy with my air conditioner and bought it to keep me warm in winter as I get sick with a chest problem because of the bedroom being in a cold part of the house and hope I won't get sick this winter.My husband also benefits as well as he suffers with with chest problems too.

Date PurchasedJul 2016
Mum, QLD

Mum, QLDBrisbane, Queensland

  • 3 reviews

Worth every penny.

published

Great, does everything we thought it would, second one, exceptional value for money, cools the whole house. Second one we have had and am very happy with it. Love this product and brand had our last one for 14 Years before it succumbed, had to get a new one so got the same brand and love it would purchase this product again.

Date PurchasedMar 2017
Lujy

LujyCanberra

  • 3 reviews

I hate it!!

published

I put it 5 years ago broke down from first year they never answer I had to pay from my pocket to fix it so don't waste your money on this brand try LG or Fujitsu they are both sooo good & worth the money

I absolutely hate this brand NO CUSTOMER SERVICE OR WARRANTY!!

Date PurchasedJun 2012
Matt

MattGoulburn

Bad after sales service

published

Bought unit in a completely sealed box, professionally installed the unit, unit runs well however....
*Unit did not come withe rear cover on the outdoor unit even though it was pictured on box.
*Did not come with remote holder pictured in manual.

Professional installer stated he has installed many of these particular units and they have always had this cover.

Proceeded to call customer service, was told that a technician stated that they no longer come with rear covers to protect the radiator on the outdoor unit. Beware of after sales service, clearly not interested once you purchase their unit.

Hate the company so far the unit works fine.... Will not be buying another.

Date PurchasedJan 2017
1 comment
Kelvinator
ELECTROLUX ..Kelvinator
Brian

BrianCannonvale

  • 2 reviews
  • 1 like

Stay far away from this one

published

This unit has been nothing but trouble not to mention the warranty is non existent. This unit is 2 years old Iv spent nearly $1500 on repairs and still I have got to replace it. the unit in out of gas longer than is with gas. Everyone involved blames the next.

Date PurchasedMar 2014
2 comments
Kelvinator
ELECTROLUX ..Kelvinator
Brian
Brian

Hi marina I have sent an email already to customer care but unfortunately this was a better way of getting noticed I have now forwarded another with attention to you

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Gary

GaryGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 4 likes

INSIDE UNIT FAN MADE A TICKING NOISE

published
Date PurchasedSep 2016
Page 3 of 3
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Questions & Answers

Charley

Charleyasked

KSV35HRG (3.5kW)

re confusing instructions page 14 'self clean function': how long does op. take; does it turn itself off?

Explain: 8ºC heating function ?? FP?? What is it used for?? Thank you

No answers
Kirsa Aroha Moa

Kirsa Aroha Moaasked

KSV50HRG (5.0kW)

What dose df massage mean?

1 answer
fredo
fredo

Down to F$%K Massage

Ellie

Ellieasked

KSV25HRG (2.5kW)

Trying to get the heat to work. No air coming out at all. P1 showing on unit. Any help?

1 answer
Mum, QLD
Mum, QLD

We haven't had that happen, but according to the manual it is an error code where the unit may stop working if it doesn't start working after 10 minutes of tuning off. Try disconnecting the power and reconnecting it, if this does not work, disconnect the power and you will need to contact your nearest customer service center.

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