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KTM5402WARH (White, Right Door), KTM5402WALH (White, Left Door), KTM5402AA (Arctic Silver)KazPerth, WA
- 3 reviews
Very Disappointed - Faulty
Received on 28 January 2020. Barely lasted five weeks and the freezer had stopped working due to a gas leak. Lost $200 worth of food and had to take two days off work as a Nurse, one waiting for a technician to see what was wrong and the second for a new replacement to be delivered. Now I can't restock properly due to the Coronavirus outbreak and the supermarket shelves having limited restrictions or nothing at all! Fingers crossed that the same thing won't happen again as I do like the layout and size. Staff were as helpful as they could be under the circumstances.
Purchased in January 2021 at Harvey Norman for $849.00.
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EJAGreater Melbourne (Metropolitan), VIC
- 3 reviews
Disappointing purchase
Fridge is well below expectation, have it on the coldest setting and still my drinks aren’t cold. Had it replaced within a week and the replacement isn’t any better.
Drawers and shelves feel flimsy, won’t last long in my opinion.
Controls are confusing and don’t seem to have much variance.
Fridge is a good size but very disappointing nevertheless.
Purchased in January 2021 at The Good Guys for $849.00.
1 comment
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Nermi KurtGreater Melbourne (Outer), VIC
- 2 reviews
Salesman
A sailsman not interested in selling. Posiblly not interested in the job or too well. Called a salesman to eplaine and sell the product. After telling us the delivery and product not store LEFT.
1 comment
Visted Store "Good Guys- Essendo DFO " for the above experience.
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ElleSouth East Queensland, QLD
- 6 reviews
Great fridge on a budget
This is a great fridge that was on of the cheaper on the market for it's size, but we have no regrets. It is spacious and well set out inside. I purchased some drawers on wheels from kmart and now this fridge is as organised as any of the more expensive options - and better yet, the deep, wide shelves are very versatile and my drawers are removeable. The glass shelves make it easy to clean and easy to see what's in the fridge. The crisper is a little awkward to open, but manageable. Many reviews complained of a loud motor noise but we haven't found this to be an issue.
Purchased in November 2021 at Harvey Norman Retail Stores for $688.00.
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SophieMetropolitan Adelaide, SA
- 4 reviews
- KTM5402WARH (White, Right Door)
- Verified purchase
Great value for money!
The fridge we bought before this was from Gumtree for $150, so it was always going to be a step up. But it's such a clean and sleek design, very quiet, energy efficient, and there's so much space in both the fridge and freezer. Temperature control is great (in both winter and summer), and I haven't had any issue with veggies freezing like I have had in the past with other fridges.
If I had to pick a couple of small issues with it, it's that there's no top drawer/compartment to keep dairy or cheese (we just went to Kmart and bought a plastic box to keep these in which we store at the top), and the freezer doesn't have a designated ice tray to keep loose ice in.
Other than that, can't fault it!
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RabhawCentral West, NSW
- 12 reviews
- 12 likes
Fantastic Fridge
This fridge is reliable with the temperature in all compartments. I like the fact that it is an upside down fridge. The doors are heavy but easy to open. However if you open the freezer then close it, you have to wait a few seconds before you can open the fridge which in my opinion is a great idea.
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Saddle SawRural SA
- 5 reviews
- 4 likes
- KTM5402WARH (White, Right Door)
- Verified purchase
Worked well for 2 days, then noises, then stopped cooling and defrosted.
Like others buying this fridge it was ok when first started. I checked that it cooled ok and froze ok before transferring things into the fridge and freezer. It was getting VERY hot on the exterior left side just above centre, which was odd, but that's where the motor is, not at the bottom, so I gave it some extra space around the sides which is a pain, but I did it.
The fridge door shelves are fabulous. Deep and wide and on slides so you can set them up to use them as you need, and they are strong and hold a lot. But the temp settings...Read more
are on the rear panel, where you have to drag everything out of both the freezer and also the fridge to get to them. Bad design, Also bad design is NO LIP on the back of the glass shelves to stop things being pushed back too far to the rear, which affects cold air circulation, and the shelves themselves go back too far. As soon as I loaded the food and frozen stuffs into the fridge it started making an awful clanging sound when starting up. And starting up constantly. NOTE: The food was COLD when it went in and the freezer food was already frozen rock solid from a chest freezer so it did not have to work hard to cool things. But it would CLANG RATTLE start up every 20 minutes or so then go quieter once started. Including through the night. Cue being jolted awake by the CLANG RATTLE start up 7 or 8 times......every night. Day 5: I moved the temp control to where it says it should be (in the book) for both the fridge and the freezer for summer use, because we had some hot weather coming in. Day 6: Nothing in the fridge is cool, and to my horror I opened the freezer to find the temp was above zero and FRIDGE temp not freezer temp. Most things had either melted or defrosted and the air coming out of the vents was barely cool, and certainly not COLD. I threw the thermostat over to COLDEST on both. The fridge part started, the freezer didn't. Not happy jan.1 comment
ELECTROLUX ..Kelvinator
Hi Saddle Saw,
Marina from Electrolux here.
We are sorry to hear you are experiencing problems with your Kelvinator. ... Read more
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AnnoyedMelbourne
- 2 reviews
Can’t get freezer to freeze the food
The temp controller is unsatisfactory. I followed the instructions and it hasn’t frozen the food. I had to throw the ice cream out as it was soft and runny. Apart from that it seems ok but I didn’t Just buy a fridge. I’m actually quite annoyed that I have to shove everything in deep freezer now
2 comments
ELECTROLUX ..Kelvinator
Hi Annoyed
Linda from Electrolux here.
We are sorry to hear you are experiencing problems with your fridge... Read more
Hi Linda. As I only had the unit for about 1 week and afew days, the store offered to replace it. I chose to go a completely different product and brand. I was also told that I was the second person t... Read more
o get a bad refrigerator. So obviously a bad batch. When I mentioned if I get compensated for the food that spoilt, seems like no one wanted to know.Similar opinion? Write a review on ieatwords.com.au!
Emrobbo23
- 8 reviews
- 10 likes
Amazing
Shelves are spacey, easy to clean, looks goods. Was going to get the same sized Westinghouse, but was over $100 more and the only real difference was an egg tray and lids on the small shelves in the door. Am very happy with this fridge. Freezer works well, I also like the fruit and veg drawer design
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Dba
- 9 reviews
- KTM5402WARH (White, Right Door)
- Verified purchase
So happy with it!
It does maintain a consistent temperature! Infact, our veggies remain fresher for much longer than in our old fridge! I've got a cauliflower in there right now that's been there for about 10 days (I should probably cook it soon) - still looks fresh!
The freezer freezes like it should. The shelves are wide and deep. The hight and placement of nearly all shelves, including those on the door, is adjustable.
My only complaints are that
- there is no separate compartment for the ice (though it comes with an ice cube tray, I have to balance ...Read more
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Zac WCentral West, NSW
- 9 reviews
Simple easy to use basic fridge
This fridge is a very simple basic fridge nothing fancy but a fridge is to cool your food in the fridge and freeze in the freezer in very happy with it would recommend this fridge. It’s a big and practical I’ve notice my energy bill has came down a bit.
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Reviewer1952South East Queensland, QLD
- 11 reviews
Not recommended
This fridge aesthetically is horrid. The front panels look dented around each edge. The sides panels don't match and the whole thing looked old when delivered. The inside s OK, with nice glass shelving that is anti spill, but the crisper simply won't open without being wrenched, which I am sure will break it eventually. You also can't take it out easily to clean. Cooling performance seems reasonable. The freezer is just adequate in size. But the fridge is a big object in the kitchen and the rippling of the metal panels, which is difficult to see in a showroom, but very evident in the sunlight, makes it an eyesore. There are better choices if aesthetics are your primary consideration.
1 comment
ELECTROLUX ..Kelvinator
Hi Rosy1952,
Rumana from Electrolux here.
We are sorry to hear you are experiencing problems with your KTM5402WA-RH.... Read more
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BerberSydney
- 14 reviews
- 12 likes
Great and affordable Fridge
This fridge is not flashy and doesn't have all the bells and whistles, but it is a great one. It is spacious, quiet and does the job properly.
I am happy with my purchase, so far so good
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WilliamAdelaide
- 5 reviews
- 1 like
Very nice product with budget options available
Bought this fridge from JB-Hi Fi, works very well and fits perfectly into our kitchen. The handle of door designed at the side of the door also makes opening of it easier. It is occasionally making noise of liquid flowing, but mostly a quiet fridge and keeps the ice-creams solid. With it, enjoying a cool beer in summer is fabulous. Plus, the aircon we use is of the same brand.
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Audienne WDarling Downs, QLD
- 9 reviews
Love the product.
It maintains a good temperature in all compartments and the food is always fresh. The freezer section is a good size which is a plus. The shelving has just the right amount of space. It runs very quiet and easy to clean with minimum fuss. The fridge is just the right size and suits perfectly.
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Find out how Kelvinator KTM5402 (536L, Top Mount) compares to other Top Mount Fridges / Refrigerators
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Some large design flaws
Size is brilliant and the shelves are adjustable to realistic and useful levels. Have not had an issue. However I was very surprised to find an ice cube tray just floating in the freezer, not attached over a container like every other fridge I've seen. Also the crisper is beyond frustrating!! Unless taken out very very slowly with two hands it comes off a track on one side. I've actually looked to see if I can remove the tracks as they are so incredibly annoying but I'm stuck with my crisper constantly on one track.
Fix those issues and it woulduld be a real competitor
1 comment
ELECTROLUX ..Kelvinator
Hi Kylie,
Leslie from Electrolux here.
We are sorry to hear you are experiencing problems with your Kelvinator KTM5402WA. ... Read more
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JodiQueanbeyan NSW
- 5 reviews
Great Fridge
I ordered this fridge online for my mother a couple months ago and she could not be happier. The size was great and the style. The service she received from the delivery guys was very professional and polite as well. Also the price of the fridge was good as well.
Thank you :-)
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PaulNarellan, NSW, 2567
- 5 reviews
- 4 likes
- KTM5402WARH (White, Right Door)
- Verified purchase
Great fridge for the price
The fridge was bought to replace the old one when it had died, but we had known that it wasn't long for the world and had some time to look at a replacement. We had wanted something bigger than the old fridge, easy to clean, flexible in layout and energy efficient. The Kelvinator met the requirements (and fitted into the fridge space)
We love the new fridge, and love the extra space, better lighting and flexible layout, but have a few issues with design. As mentioned by others, the vegetable crisper is a little tricky to use, but we are gettin...Read more
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disappointedMelbourne
- 7 reviews
Good Fridge
Very quiet -never hear it. The glass non- spill shelves are so easy to wipe over. Would like an air vent in the crisper so that when new vegies are added there isn`t any moisture build up. The temperature is reasonable but find that the bread is not frozen solid-is cold but fairly soft. There is no light in the freezer which is NOT good. Very spacious in both the fridge and freezer sections. Fairly good value for the money and Harvey Norman gave us a good deal.
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Suzanne Montymelbourne
- 4 reviews
- 1 like
Fridge
Has a good temperature, it's quiet good to clean.love the size of the freezer all the others where half the size .The new modes are small in size love the size .freezer on top fridge on bottom .it took a long time to find the perfect fridge .very happy with it.
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Questions & Answers
Sacha C.asked
My fridge is not cooling. Freezer isn't freezing. I tried overnight to adjust different temperature settings. Not blowing any cold air at all
2 answers
My brand new fridge/freezer stopped freezing after 7 weeks. It turned out to be a gas leak. It has now been replaced by another new one nearly two weeks ago. Will wait and see how this one goes!
You will probably need a technician to come out to inspect it.
ELECTROLUX ..Kelvinator
Dear Sacha C.,
Zaida from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about your appliance.
If you wish to discuss this further, please email [email protected] with Ticket Number 1345211, include your name and number, and we’ll be in touch.
Thank you.
Gregasked
what is the weight
No answers
Rebecca N.asked
My fridge is brand new 2017 /2018 Xmas time from good guys KTM5402 My fridge isnt staying cold & freezer over frosting....??? What can i please do to fix this thanks kindly
2 answers
It sounds like your thermostat is not working properly. It should still be under warranty. Contact Kelvinator.
ELECTROLUX ..Kelvinator
Hi Rebecca
Julie from Electrolux here.
We are sorry to hear you are experiencing problems with your Fridge
We would love the opportunity to discuss the concerns you have raised with your fridge
If you wish to discuss this further please feel free to contact me at [email protected] Ticket Number 1142460.
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ELECTROLUX ..Kelvinator
Denise from Electrolux here.
If you wish to discuss this further please feel free to contact me at [email protected] attention Denise Ticket 1305694 Thanks DeniseWe are sorry to hear you are experiencing problems with your fridge.
We would love the opportunity to discuss the concerns you have raised with fridge.... Read more