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Reviews

3.1

52 reviews
5
(23)
4
(2)
3
(2)
2
(6)
1
(19)
  • Customer Service
    4.0 (8)
  • Job Satisfaction
    3.7 (3)
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david g.

david g.Sydney, NSW

  • 2 reviews

Shame in KSS coronavirus help to client of 12 years

published
Customer Service
Job Satisfaction
Yvonne

YvonneGreater Melbourne (Metropolitan), VIC

Very handy storage at Springvale

published

Very easy to access on Princess Hwy Springvale.
Scott and Mathew are always very helpful whenever I need assistance.
Such a great way to access stock without having to wait for a ‘storeman’.

Excellent service

published

Anthony extremely helpful in assisted in setting up account and selecting size of unit. All staff were great in assisting us with answers to any questions especially when putting things into storage unit. I would recommend Kennards to anybody wanting storage.

Customer Service
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KatieSarkis

KatieSarkisSydney, NSW

  • 5 reviews

Kennards Gladesville Superb Customer Service

published

I can't recommend highly enough the team at Kennards, Gladesville. Anthony was eager to assist with all my moving needs right down to which boxes should hold household items ie: medium sized for books and kitchen cutlery and heavy duty jumbo for larger, heavier more delicate items. Anthony even took the boxes out to my car and moved all the seats around to fit over 30 boxes perfectly into my car so I didn't have to do two trips. It was so hassle free and quick thanks to how efficient and professional Anthony was. Outstanding customer service and I can't recommend Kennards at Gladesville highly enough.

Customer Service
Michael B.

Michael B.Illawarra, NSW

Storage

published

Suitable sized storage for all your needs. Accessible 24hrs. Pin code security. Helpful friendly staff. Good convenient location with ample parking. Two levels with lift access to upper floor. Flatbed trolleys on site for usage.

Customer Service
Job Satisfaction
Mark

MarkDarling Downs, QLD

Kennards Waterloo, fabulous

published
Customer Service
Amanda O.

Amanda O.Sydney, NSW

  • 2 reviews

Kennards Pymble is amazing!

published

During our recent house move we needed to store some of our furniture, we had the best experience with the team at Kennards in Pymble. They were so friendly and helpful, I can not recommend them enough. From advice on packing to the trailer they loaned us, the storage area is very clean with good lighting.

Customer Service
Job Satisfaction
Robert

RobertMetropolitan Adelaide, SA

Run by the Bikies - No site login to pay for bills, give us your voice recording through accounts thanks!

published

Honestly guys,
2019 and no way to go on and create a login to pay for invoices through the website. I get a bill through my email address and take a look on their site through the sitemap. Found nothing of considerable help. Call the help desk, they tell me to put me through to accounts. I don't trust giving my card details to some over the phone company who are shady. They can easily hold my voice recording and use it at a later date. The fact that you can't login and pay through a third part system speaks volumes to me of how dodgy you guys are. No doubt your run by the bikies because you're lazy bums that can't do any proper honest work.

Wayne Smith

Wayne SmithSouth East Queensland, QLD

Rude, condescending and obnoxious staff.

published
Customer Service
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Kennards storage Ivanhoe

published

Second time around using this storage facility, service is always very courteous & can-do, 24h access is a godsend, & facility is clean, with nice music to soothe the moving stress. Would highly recommend.

Customer Service

Port Melbourne kennards ... great service, friendly staff

published

Great service .David and Goran are very friendly .
I have been regular customer to kennards and the staff are very friendly. Always there to help you .
Highly recommend if you are after storage place.

  • Verified customer

Great service and communication

published

I have stored my belongings at Kennards Auburn. Kaz was extremely helpful, informative and professional. It makes live joyful when you can get this kind of service! Thank you Kaz and all the folks out there.

Glenn Taylor

Glenn TaylorSydney, NSW

  • 3 reviews
  • 1 like

Kennards Self Storage Caringbah, NSW

published

We ran out of room so looked at storage facilities close by. The team at KSS Caringbah showed us different options, worked through the online contract, organised insurance and did it all with professionalism and a smile. Super convenient, Super secure, Super easy.

Nicole2228

Nicole2228Sydney, NSW

  • Verified customer

Outstanding service and space for over 20 years

published

I've dealt with Kennards Self Storage in New South Wales and Victoria on and off for 20 years and have found them to be consistently professional, friendly, and with great expertise in what they do. Most recently I've used the service at Miranda, speaking with Cameron and Adam. They really went out of their way to help when a small difficulty suddenly arose, resolving quickly and easily a matter which could have been extended over weeks by a less professional service. I'd most definitely recommend Kennards to anyone seeking a secure, high-quality, flexible storage service.

Udara

UdaraMELBOURNE

They treat delivery drivers..... BAD! And I'm not even a delivery driver.

published
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Ripples

RipplesBrisbane

  • 3 reviews
  • Verified customer

Safe, secure, clean storage - friendly customer service

published

Since 1990 I have been renting storage space on and off from Kennards Self Storage as well as buying boxes and other packing materials from multiple facilities in Ultimo NSW, West End QLD and Murarrie QLD. I have found their facilities safe, secure, clean and convenient. Their staff have been very helpful and friendly. I would recommend using them to store your belongings.

Dagmar

DagmarTerrey Hills

Excellent customer service

published

I used Kennards in Mona Vale and found Max and Joel always very helpful and friendly. Great customer service!
Dagmar

I use Kennards as a base for my hire company

published

I have nothing but praise for Kennards Storage in Palmerston North. They have always strived to offer me what I require.

Kennards constant fee increases

published
  • Verified customer

Be wary of the terms and conditions

published

Rented a storage unit, leaking roof damaged my goods. No compensation just pointed to terms and conditions. You hire a unit in good faith it's incredible that Kennards carelessness and lack of attention to building repair. Should turn to be the problem of the customer. Shoddy

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Questions & Answers

Kerrie K.

Kerrie K.asked

What are the prices

No answers
kelvinbowden53

kelvinbowden53asked

what are storage rates?

1 answer
Grace Note
Grace Note

Have you been on their website yet? You can enter your suburb, or postcode, & find 3-5 nearest centres.
prices for most popular sizes shown. Also plenty of helpful info, or contact details for every centre, to speak to friendly, informative staff. I found the whole process easy, & professional, despite some whinging reviews, & would highly recommend Kennards personally.

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