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Jen197South East Queensland, QLD
- 7 reviews
Disappointing
Bought this machine one month ago in Feb 2020. The creaming beater makes a very loud screeching noise when creaming butter and sugar. Spoke to Kenwood who say its normal. I bought this because I want a large bowl for breadmaking, and Choice recommended it. I have only used it twice for creaming butter and sugar and both times it made a terrible squealing noise. The very loud noise puts me off using the creamer.
The best Kenwood could offer was the advice that the very loud screeching is normal for this beater. It also jolts around on the benchtop when in use mixing a cake mix.
Purchased in February 2021 at The Good Guys for $549.00.
2 comments
I’ve followed the kenwood tips and still no improvement. Ill ring you about it soon.
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Cake MakerSouth East Queensland, QLD
- KVL6100T
- Verified purchase
Disappointed, expected better for the money I paid
When using the creaming beater it makes a very loud screeching noise. I used it to cream butter and sugar. Spoke to Kenwood who say its normal to make this screeching/squealing noise. I dont agree as its very loud and hurts my ears. I adjusted it as per Kenwood instructions, no change in noise level. The machine also jolts about on the bench top when in use. I bought this machine because Choice recommended it and I wanted a large mixing bowl for bread making. Ive used it twice, bought 1 month ago.
Purchased in February 2021 at The Good Guys for $549.00.
2 comments
De'LonghiKenwood
Hi, thank you for your review and we are sorry to hear of your experience with our machine. We will be happy to discuss some tips for you to ensure you are getting the best out of your mixer. Could yo... Read more
u please give us a ring on 1800 126 659 and our lovely team will be able to see what we can do to help :)Ive already had email communication with kenwood and followed their tips to fix the problem, which didnt help. They refused any further help.
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De'LonghiKenwood
Hi, thank you for your review and we are sorry to hear of your experience with our machine. We will be happy to discuss some tips for you to ensure you are getting the best out of your mixer. Could yo... Read more
u please give us a ring on 1800 126 659 and our lovely team will be able to see what we can do to help :)