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Reviews

2.5

2 reviews
5
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4
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3
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2
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1
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  • Build Quality
    3.0 (2)
  • Value for Money
    2.0 (2)
  • Ease of Use
    3.0 (2)
  • Cleaning & Maintenance
    3.0 (2)
  • Noise Level
    1.0 (2)
  • Safety
    2.5 (2)
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Jen197

Jen197South East Queensland, QLD

  • 7 reviews

Disappointing

published

Bought this machine one month ago in Feb 2020. The creaming beater makes a very loud screeching noise when creaming butter and sugar. Spoke to Kenwood who say its normal. I bought this because I want a large bowl for breadmaking, and Choice recommended it. I have only used it twice for creaming butter and sugar and both times it made a terrible squealing noise. The very loud noise puts me off using the creamer.
The best Kenwood could offer was the advice that the very loud screeching is normal for this beater. It also jolts around on the benchtop when in use mixing a cake mix.



Purchased in February 2021 at The Good Guys for $549.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Safety
Value for Money
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2 comments
Kenwood
De'LonghiKenwood
Jen197
Jen197

I’ve followed the kenwood tips and still no improvement. Ill ring you about it soon.

Cake Maker

Cake MakerSouth East Queensland, QLD

Disappointed, expected better for the money I paid

published

When using the creaming beater it makes a very loud screeching noise. I used it to cream butter and sugar. Spoke to Kenwood who say its normal to make this screeching/squealing noise. I dont agree as its very loud and hurts my ears. I adjusted it as per Kenwood instructions, no change in noise level. The machine also jolts about on the bench top when in use. I bought this machine because Choice recommended it and I wanted a large mixing bowl for bread making. Ive used it twice, bought 1 month ago.

Purchased in February 2021 at The Good Guys for $549.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Safety
Value for Money
See all answers
2 comments
Kenwood
De'LonghiKenwood
Cake Maker
Cake Maker

Ive already had email communication with kenwood and followed their tips to fix the problem, which didnt help. They refused any further help.



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