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Shaz FGreater Melbourne (Inner), VIC
- 9 reviews
- 2 likes
- kMix KMX754CR (Fresh Cream)
- Verified purchase
Nice mixer but pretty poor agent support
The Kenwood KMIX was great and very pretty on the kitchen counter. However, after only few uses the plastic base of the glass bowl that enables the bowl to lock into the mixer cracked. Since the KMIX was only a few months old, I called up Service Sphere, Kenwood's authorized service provider.
The level of service was very slow and fail to take any accountability. It took over a month, and that too after contacting Kenwood, I was able to get a replacement unit.
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Kenwood t.Kenwood
Hi Shaz,
We are sorry to hear that your experience with the kMix didn't quite meet your expectations in this instance.... Read more
If you should ever have any queries about your machine in the future, please feel free to contact us directly via private message here or via private message on our Facebook or Instagram and we would be more than happy to assist. Best, Kenwood