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    Pony_P

    Pony_Pmelbourne

    • 7 reviews
    • 1 like

    I'm glad it was on sale

    published
    Date PurchasedNov 2016

    Terrible mixer - the MX311

    published

    I just bought the Patissier MX311 3 days ago. The surges (uncontrollable speed) happens from first use until now. regardless of speed settings. I should've checked the reviews before buying - but should've, could've. Seems this happens a lot basing on other comments written here.

    Has anyone managed to rectify the problem? the Service representative here in Malaysia is not helpful at all! seems no one is manning the customer service counter at De'longhi Group Customer Service Centre located in Petaling Jaya, Malaysia.



    I've just lost my trust in Kenwood products. Should've saved up and bought Kitchen Aid instead.

    Date PurchasedJan 2017

    Broke immediately

    published

    Bad purchase .Used only twice, gears sheared or broke while using the dough hook making grinding noises which continued even without a load. Returned for full refund - avoid buying just for the sake of appearances. I will be looking for a cheaper model of other brand. Maybe jut unlucky but a costly item should not have failed so soon

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    Questions & Answers

    Ru A

    Ru Aasked

    Patissier MX310 Series

    Can I use MX310 patissier bowl in MX314 patissier stand mixture?

    No answers

    Get an answer from our members and Kenwood representatives

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