The Centre's renovation a few years ago ruined the front entrance, produced a stale spin room, doubled the gym size but made it like a cave with no atmosphere, and the group fitness room was badly designed. The change rooms desperately needed upgrading and weren't. Now there are very few friendly staff around, they are too busy taking IQ classes to help anybody in the gym. Most of the equipment is old and the new cardio equipment is garbage. For $55 a fortnight they are kidding themselves. What made the Kew YMCA a great place was the friendly staff and clean, user friendly facilities, not anymore. It appears that they are cutting costs with staffing and spending on things few people use, like the IQ Studio.

It's a waste of money to let my son having school swimming program here as they didn't organise the students into the proper and suitable group according to the students swimming ability. It's better to spend that money to have a small group swimming lesson in others swimming lesson.

I only do cycle classes there and rate them highly. Don't use the pool so can't comment on that. The change rooms need an upgrade though.

Took my daughter for swimming lessons....completely useless. We had attended templestowe and she loved swimming. At kew she lasted a whole year stuck on the same grade and they managed to turn a 7 year old who was confident and loved swimming into someone who fought not to go. Thanks you losers. Do not bother. Any other program would be better.

Have a pool membership but no longer go to Kew Rec Centre as kids allowed to jump and 'bomb' deep end of pool, meaning people like me who like to do gentle exercise get splashed and have little room. Signs saying no diving or jumping, but staff do not enforce. Now use Hawthorn pool where staff do watch out for inconsiderate users and enforce rules. Also don't like the changerooms and prefer to go home in wet bathers when used Kew. Not a problem at Hawthorn which has clean showers and change rooms.

We visit the Centre 8/1/17 morning & was told the slide doesn't open till 12.30. Well... it was class to 15 min later when it was open because the staff had no sense of urgency in doing their jobs. The lifeguard casuall presented while kids lined up waiting. Not the first time.

Facilities are dirty (bathrooms and mouldy and get filthy during the day). Very poor customer service - they made a mistake with my booking and barely apologised. One to avoid.

Since this is a council run centre, you would think it would be one of the best. Yet their rates are considerably higher than other centers and they don't have the appropriate facilities to meet the public's needs. Even more saddening is the fact that their extremely high prices, means that 'physical activity' is less likely to be seen as a necessity but more as an indulgence.

If you are thinking of joining the Kew Rec. Centre to do a 9.15 aqua class, think again. You will be squashed into 3 lanes and the class is limited to 18 people. Many regular partipants have been denied entry to the classes in recent weeks despite arriving at the pool well before class starting time.

I love having Kew Recreation centre so close to home. There's something to do for everyone and I like the family group fitness classes so I can take my kids.
Always clean, staff are friendly, programmes are great. Huge variety of things to do from yoga/pilates to weights and swimming.
I wish they'd have supervisors so kids can swim while parents go to the gym.