KG Electronic

I have purchased 2 times from K.g, both were very slow delivery,
The first purchase was from their own online store, took over 2.5 weeks (Mel to Syd to Perth to Syd to Bulah)
2nd slow purchase was on Ebay, i left a negative feedback, K.g some how had it completely removed,
All they say is Postage is out of our hands but do nothing to help or satisfy you or yet even improve their Postage service.
All this topped off with a side of Rude Customer Service.
Don't bother calling them you may well be treated with hostility like i was.
The perfect Online store to Avoid, never again for me, my Family and Friends.

First fan we received was broken. (Fan head flopped due to split part.) Replacement went smoothly. 2nd fan (replacement) was epically loud, even on the lowest setting, and customer service became terrible. Will not purchase from company again. Should not have to pay to ship back a defective product, and should not be financially penalised (not reimbursed full amount) for said faulty product.

I ordered a product online and was sent the wrong one. Then I was told to send it back because they had the product I wanted in stock. Then I was told they didn't. And they offered me a partial refund so I would keep the product. I was offered $10 which I thought was a joke. So now I have to send back a big trunk and then wait for my refun.

My daughter was in tears Christmas morning as the keyboard did not work. It just made a deep vibrating sound. I Contacted the store after our holidays as I thought they’d be closed over the Christmas break and they told me I had to pay shipping to return because I was outside the timeframe this will cost me more than the keyboard. Can’t believe they think I should have to do this when the product is clearly faulty. Guess we’ll have to keep it until I can take it to the tip! Terrible experience won’t deal with them again!

I Purchased a set of VS Sassoon clippers from KG electronics which was advertised on eBay.
It was easy to find and using the checkout process was very easy.
It came well packaged with corded clippers/colour-coded combs and instruction on how to blend your haircut to the perfect shape and style.
The clippers work great and cut the hair very clean.
It Comes with combs and even oil for the blades.
I was pleased with the price and is great quality.
I looked at other brands and found the prices to be a lot higher and the quality was questionable.

I placed an order for Tape Dispensers, got immediate confirmation. Next day received shipping details, then a couple of days later goods arrived. Quality items! Highly recommended. Their Ebay shop also offered an additional discount, which I took advantage of.

Not too impressed with the product purchased but the employees were brilliant.
Absolutely not a problem.
Couldn't ask for better and cannot hold them accountable for the product being sold.
Keep up the good work KG.
Cheers
Bazz

I recently bought the "Doss 32pc Precision Screwdriver" from KG Electronic's eBay store.
It arrived on time and I have been pleased withe the quality of the screw bits. They are clean, precisely manufactured, and work well.
For around $20, less eBay discount, it is a good value kit with a broad range of bit sizes and kinds.

Bought online from this company, shipment wast fast, product was very competitive with the bigger companies and was in stock, I needed a company that can assist my business get Stock of TV brackets for the installations i do. Will buy again.

Clear, helpful order updates and excellent customer service to back it up when you need help (as I did thanks to an Australia Post problem).

I bought the Usb cables online and recieved them after 16 days though it was advertised delivery 3-5 business days.
I bought brand new cables but received used cables.
10 days after I purchased and haven't recieved the item, I contacted resolation team and they responded the next day asking me to wait til next week. Then next week still no delivery. I cobtacyed them again. No response. Then the item came 16 days after I purchased in used condition without product packaging (just 2 cables in an envelop) though it was described brand new when I bought it. Contacted resolution team again. Still no response after 4 business days.
I feel there is no respect to customers.

Shipping on time and product as described! Excellent item details on the website! Much better price than in store, will be buying again!

Puchased a Water Boiling unit for people with disabilities. Its fabulous & easy to use. Thank you! I will be recommending this product to others.

Ordered a toaster and kettle in good faith from this company via ebay on 08 Mar 18. It is now 19 Mar 18 and items have not even been dispatched. KG Electronics have not replied to any request for information regarding taking my money and not sending the goods. Dispute case has now been officially opened with Paypal.
Recommend buying from a reputable well known company so you don't have to deal with this companies terrible service!

Bought this at a good price not knowing the quality or range. No problems, went away and received all the stations clearly.