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Reviews

4.5

39 reviews
5
(34)
4
(0)
3
(0)
2
(2)
1
(3)
  • Customer Service
    4.3 (11)
  • Timeliness
    4.5 (11)
  • Job Satisfaction
    4.0 (11)
  • Rates and Fees
    3.8 (11)
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Kevin

KevinGreater Melbourne (Outer), VIC

  • Verified customer

Five Star Plumbing Service

published

We had a burst pipe occur last weekend behind the HWS with water running through the brickwork. Sam attended on Sunday and assessed the problem and gave us a firm quote for the work needed. Sam and Mitch attended at 0730 on Monday morning and fixed the problem. Their work was first class and they were efficient, knowledgeable and very courteous. King and Sons come with our highest recommendation for first class plumbing work.



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Mohammad

MohammadGreater Melbourne (Inner), VIC

Gas Leak

published

Gentleman come and check the leaks and told me that whole Gas line need to be replace. He quoted me the price about 6000.00 its depends how we want to redone the Gas line. He did not say or advice us how much/bad leak is it. He said the pipes are very old and he can't figure out where the leaks is.
I called couple of other Plumber and explain to the current situation and understood that pipe leak is not due to old pipes. He charged me $40 for call charges.
I called other plumber he charged me $199, he found the leak and fix it. It was connection next to the meter was not sealed or lose.
Please don't believer King and Son Plumbing say it, get another opinion.

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Dominic rao

Dominic raoGreater Melbourne (Metropolitan), VIC

Gas cooktop installation

published

Terry did a fantastic job.He was very professional accommodating and thorough.Very highly recommended and superb communication and service.Any one looking for gas and general plumbing don’t hesitate to hire this company

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Steve Glen Waverley

Steve Glen WaverleyGreater Melbourne (Metropolitan), VIC

  • Verified customer

Excellent service and price.

published

I had my hot water service changed by this company. Adam came out and gave me all my options. Although he wasn't the cheapest the advice and knowledge he had was outstanding. Adam and Alex came out the next day to install the new unit. They both battled the rain and pondered on to complete the job. The workmanship is outstanding and the way these 2 young present themselves fantastic. This company should really appreciate employees like this. Highly recommend.



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Review collected in partnership with King and Sons Plumbing Melbourne

Tony H.

Tony H.

  • 2 reviews

Shoddy work

published

They replaced a leaking toilet pan collar seal. On completion the cistern had been lowered by 30mm leaving the original screw/bolt holes exposed and created a new leak from the bottom of the cistern.
A second plumber repaired the leak but attached the cistern to the wall on a angle so one side is lower than the other. Very poor workmanship.

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Angela

AngelaGreater Melbourne (Outer), VIC

Installation of hot water system

published

Adam and Terry did excellent job installing my new hot water system
And kitchen tap
Both were very professional and pleasant
Would not hesitate to recommend them
And will definitely be using them again in the future

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Install of water point for fridge

published

Terry was very helpful and professional in getting the job done in an efficient manner whilst having good conversations. I would definately recommend this service and look forward to using them in the future.

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Louise

LouiseGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Fixed and replaced tap excellently

published

We had a burst tap that was uncontrollably leaking for 4 hours. Excellent service, very quick and kind staff. Thanks Mitch, you honestly saved a disaster and were so polite and friendly. Thank you

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Vassi S.

Vassi S.Greater Melbourne (Metropolitan), VIC

Exceptional service

published

Thank you, Thank you, Thank you
What an amazing honest friendly company. Terry arrived to give me a quote on an odour that was coming into the house . Terry discovered that the waste pipe had dislodged itself . The quote was very reasonable and affordable .
Then today Mitch arrived with Sam to do the works they were very professional and friendly .
I highly recommend this company and will defiantly recommend them to all my friends and family

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  • Verified customer

Excellent team! Professional service!

published

We were very nervous when the first plumbing company came and gave us a quote of 25000 dollars. Then Terry and his team arrived. They fixed our problem very quickly, asking for reasonable money. Terry was very warm and reassured me that there was no reason to be stressed out. The team finished our job within about a week. Now our life is back to normal. I would like to thank Terry and his team for their excellent job and service. We felt lucky to have their support when we needed it the most!

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Review collected in partnership with King and Sons Plumbing Melbourne

Geoff W.

Geoff W.Greater Melbourne (Outer), VIC

Ripp off

published

Don't use King & sons plumbing they want $ 1100 to do a concealed leak detection test. For a 4 hr job they charged me 24 hrs as they say they had 2 guys on the job ???? and $700 material which should have been $200 to find a gas leak. They broke the man hole cover and left a big mess of plaster and insulaton through out the house. What a rip off!! Failed to attend to finish next day did not call

Ruby R.

Ruby R.Greater Melbourne (Inner), VIC

  • 2 reviews

Rip Off

published

Very unprofessional work practices. Do not itemise accounts for example- like to take advantage of pensioners.
Unable to reason with them. Shame on you....Extremely disappointing to see this happen to decent people

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BunnyA

BunnyAMelbourne

  • 2 reviews
  • Verified customer

Knowledgeable, efficient, affordable and friendly

published

I had to replace two old toilets and fit isolators/new taps to my basins. Everything went smoothly from the initial quote (which ended up to be free) to the job being completed (very professional). Mitch and Sam arrived on time (took off their boots at the door), went to work with no dramas and cleaned up the mess. They were friendly, honest, respectful and eager to help too, traits that are hard to find these days. Don't confuse with the Kings and Sons Plumbers in the US. The King and Sons Plumbing Melbourne team are great.

Liz

LizGreater Melbourne (Metropolitan), VIC

Awesome plumbers!

published

My toilet was blocked..not only did Adam arrive first thing Monday morning to help, he was really professional and polite. Great communication. I can recommend this company and will be using them when I next need a plumber.

Excellent customer service

published

From the first contact made, awesome response time. Terry is amazing.
Fixed the issue promptly and came out a second time promptly on a Sunday to make sure hot water is running. Terry is an asset to the plumbing business
Charles

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Antonietta

AntoniettaGreater Melbourne (Outer), VIC

  • Verified customer

Excellent service

published

Great job the boys done. Highly recommend the king and Son team especially Terry. Very friendly and professional. Can’t fault them will use them again when needed. They arrived as promised with no issues.

Review collected in partnership with King and Sons Plumbing Melbourne

  • Verified customer

perfect

published

love the service and found them cheaper than others and better service overall. prompt response fixed the issue quick and we were back in action.

Review collected in partnership with King and Sons Plumbing Melbourne

  • Verified customer

Very happy with this work

published

We are very happy with the service provided by Terry and the company. A can do attitude, positive and professional. Thanks

Review collected in partnership with King and Sons Plumbing Melbourne

  • Verified customer

Unblocked my drains for free!!

published

Adam and Ivan came quickly (within 30 min) of when I first called. They were friendly and polite (even took their shoes off at the front door). They unblocked my double sink and the bath and made a joke as they left. I asked about payment and they said it was an easy job and they wouldn’t charge me. Makes quite a difference to the plumbers I recently used at another property originally quoted $6,000 and ended up charging us $45,000!! I’ll be using your team in the future for all my plumbing needs!

Review collected in partnership with King and Sons Plumbing Melbourne

Great service

published

Thanks Adam for a great service in getting my parents hot water service going today on Australia Day will use again

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