??!

Reviews

(921)
(48)
(10)
(9)
(40)
  • Product Quality
    4.8 (462)
  • Return Claim MadeYes (9) · No (494)
  • Warranty Claim MadeYes (51) · No (445)
  • Product Appearance As advertised (86%) · Not as advertised (14%)
  • Customer Service
    4.9 (496)

Reviewer Photos & Videos

  • More

Andy

AndySydney, NSW

Best Furniture Experience at Chatswood Store

published

Absolutely fantastic experience at Chatswood store thanks to Jackie and Rina. They took their time to help me find the ideal furniture set up, and kept me closely updated of production delays. Extremely satisifed with the overall experience. Originally went in for a sofa, but ended up buying more than 10 pieces of furniture thanks to their excellent service.



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChatswood
See all answers

Helpful and excellent sale process

published

Carol was our service person. She was helpful, and provided all our options without rushing us. She responded to all our questions, and organised the purchase delivery. We called after visiting, because we had to check the dimensions of our room, and she confirmed the difference.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAnnandale
See all answers

Sam and Karl are legends!

published

Brilliant service. Helpful and polite. You’ve got a couple of good ones there, King Furniture! They delivered a flat pack dining table and were really careful about how the placed them. Highly recommended.



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorthmead
See all answers
1 comment
King Living
Elizabeth R.King Living
Michael Bishop

Michael BishopSydney, NSW

a great example of after sales experience....!

published

King Living after sales experience has been extremely helpful, proffessional and friendly. Carlos the technician who attended to our request, sshowedhis experience in installing our replaced item and also took the time in answering all our questions regarding the product. Based on our experiemce with Carols ans King Living we would certainly recommend them to anyone...

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationMoore Park
See all answers
1 comment
King Living
Elizabeth R.King Living

Ahmed

Ahmed

  • 2 reviews

Sam and Karl

published

Sam and Karl both sorted wrong items and instantly emailed and called customer service to resolve the issue. They are extremely Friendly and helpful. Excellent service. Highly recommended future delivery.

1 comment
King Living
Elizabeth R.King Living

Great service by Sam and Karl

published

Sam and Karl came and assembled our new King lounge. They provided awesome service, configured it the way we wanted, cleaned up after them and took the rubbish with them. Great service and highly recommended!

1 comment
King Living
Elizabeth R.King Living

Will

WillSydney, NSW

Home delivery service from SAM & KARL was EXCELLENT!!! Thank you!!!

published

The delivery was on time, Sam & Karl is very friendly, thoughtful & professional. They helped us to unbox the furniture, put it at the right spot very carefully, and clean up the boxes. It was a really delightful experience, we are very satisfied with their friendly service!!! Of course, we love our new furniture, Thank you so much King Living!

Customer Service
Product Quality
1 comment
King Living
Elizabeth R.King Living

Michelle

MichelleSydney, NSW

Good design, smooth service

published

delivery abd assembling guys are quite good, know what they do.
I forgot the first guy’s name but they are efficient.
second time Sam & Karl did great job, very careful and efficient.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationchatswood kingsliving
See all answers
1 comment
King Living
Elizabeth R.King Living
CCM

CCMSydney, NSW

Absolutely amazing

published

Our kingliving sofa was delivered this morning and it looks and feels amazing.
Our deliveries guys Sam and Karl were super friendly, moved the couch exactly where I wanted, and explained all of the components and configurations to me (and even took their shoes off when entering into our apartment). Our sales lady Jackie was also very helpful when we initially bought the sofa, and was very patient even after we changed our mind a few times as to colour and fabric. Overall amazing product and amazing service.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChatswood
See all answers
1 comment
King Living
Elizabeth R.King Living

Indi was very helpful

published

Indi went over and beyond to help me find older King lounge spare parts and mailed them to me. I highly recommend that you use Indi from Annandale. Google her

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAnnandale
See all answers
1 comment
King Living
Elizabeth R.King Living

Sonia Van Houten

Sonia Van HoutenSydney, NSW

Excellent service, at the first instance.

published

We found exactly what we wanted, the salesman was eager to help us promptly with our sofa purchase, they were delivered on the due dates. The service was impeccable and the delivery was prompt as promised.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCASTLE HILL
See all answers
1 comment
King Living
Elizabeth R.King Living

Tammy B.

Tammy B.Sydney, NSW

Fantastic in-store experience with Sharon

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorthmead
See all answers
1 comment
King Living
Elizabeth R.King Living

Gemma

GemmaSydney Surrounds, NSW

Excellence Service

published

Carol Luciani was my service person and we would like to recommend her for her excellent service and attention. She was efficient and helpful. She organized all the purchase delivery and give us good recommendations

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAnnandale King Living
See all answers
1 comment
King Living
Elizabeth R.King Living

D and R Stratford

D and R StratfordSydney Surrounds, NSW

Superb visit with excellent assistance and looking forward to our delivery

published

We had a terrific visit to King @ Chatswood today. Kristina was really helpful and spent a lot of time helping us determine what furniture suited our space, loaded our floor plan into their planner and we were able to place an order for a lounge, tv unit, chair, ottoman and rug with confidence that the size was right and the colour scheme would all work together. We very much appreciated the time taken to help us and the fact that we could mix and match items on the floor and get hands on with all the elements we were choosing.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationChatswood King Living
See all answers
1 comment
King Living
Elizabeth R.King Living
Simone G.

Simone G.Sydney, NSW

In love with our lounge

published

We recently moved house and decided to purchase a new lounge.
After a long research we bought A Zaza, Crescent ottoman and side tables.
We are the most grateful to Kahn for helping with the furniture and fabric choice.
Kahn has been very helpful during the selection process, sale and after delivery.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationKing living Moore Park
See all answers
1 comment
King Living
Elizabeth R.King Living

Love the lounge, great after sales service

published

Lounge arrived on time, as booked. Delivery guys had great communication and arrived on time. We’ve had our eyes on this lounge for the past 3 years, it took us that long to save up to purchase it. Unfortunately one of the buttons fell off and there were several indentations in the foam and one of the head rests is covered in creases in the leather from the packaging. Delivery guys booked a repair for the button and it took around a week for the Technican to come out. Carlos was fantastic, extremely helpful and knowledgeable. He is an asset to your team. The button was replaced. We were advised to use the lounge to give it time to settle and help remove the creases. Other than that we love it.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMoore Park
See all answers
1 comment
King Living
Elizabeth R.King Living

Jessica M.

Jessica M.Sydney, NSW

Shannon was so helpful, professional and friendly!

published

Store was easy to navigate with some help from the staff. I liked the range of fabrics and fabric colours, and almost all the sofas I sat on in store were very comfortable. Would defiantly take clients in to King Living Castle hill again.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCastle hill
See all answers
1 comment
King Living
Elizabeth R.King Living

John N.

John N.Sydney, NSW

Great furniture

published

We got a jasper 2 sofa and aspen coffee table. Excellent quality and design. The delivery gents, Sam and Karl were very helpful with setting up the furniture too.

The triple layered sofa is thick enough to withstand scratches from our pets and easy to clean. I like how it’s modular so we can shift things around to turn it into a day bed when guests arrive. The coffee table is solid and heavy goes well with the timber shelves on the sofa. All in all we are very happy with the purchase

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMoore park
See all answers
1 comment
King Living
Elizabeth R.King Living

Excellent Product/Service

published

Purchased these lounges at a great price, was very easy to sort out part payments up until delivery. Went with the deluxe service package which had Sam & Karl come out to get everything fitted properly & professionally. Service was Above & Beyond expectation.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNorthmead
See all answers
1 comment
King Living
Elizabeth R.King Living

鑫 薛.

鑫 薛.Sydney, NSW

Good design and good quality of furniture, as well as professional delivery service

published

Since we have moved to a new house, King Living is one of best choices to purchase of funiture due to good design and good quality of furniture. Today Mr Sam and Mr. Karc provided us a very professional delivery service to installate our new bed. Thanks

Customer Service
Product Quality
1 comment
King Living
Elizabeth R.King Living

Page 1 of 52

See all King Living reviews

Questions & Answers

Beate L

Beate Lasked

Recently purchased 2 Leon recliners. Had them for 12 days. They are so firm to sit on that my husband just has to get up out of it after an hour. It actually hurts. Please tell me they will soften. I’m so concerned after spending so much on them. My previous ones were super comfy and we only replaced them for aesthetics. Very anxious. Thanks.

3 answers
King Living
Elizabeth R.King Living

Thank you for your question. The Leon Armchair Recliner does have King Living’s Posturflex® Seating System for strength and support. If you still feel uncomfortable, please contact our After Sale & Customer Care Team
Phone 1300 135 464 Email: [email protected], and they will be able to have a look and advise.

Roberta Bell
Roberta Bell

Hi Beats L yes they do soften but not quickly. Maybe your husband can put something down on the sofa until it does. The springs in the sofas are there for support so maybe after a very soft sofa his body may be resistant to this support right now

Beate L
Beate L

Thanks Roberta. I really hope so. I’m so upset at the fact he is so uncomfortable..Even I find them hard to sit in for any length of time. Fingers crossed.


Get an answer from our members and King Living representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.