Roslan was fantastic to deal with
Roslan helped us purchase everything over the phone as we live interstate. He was so helpful and showed great customer service throughout the transaction. We will big through Roslan again.
Home delivery service from SAM & KARL was EXCELLENT!!! Thank you!!!
The delivery was on time, Sam & Karl is very friendly, thoughtful & professional. They helped us to unbox the furniture, put it at the right spot very carefully, and clean up the boxes. It was a really delightful experience, we are very satisfied with their friendly service!!! Of course, we love our new furniture, Thank you so much King Living!
Fantastic Delivery and Install
Possibly the best delivery experience I've had, Sam & Karl were friendly, professional and did an excellent job putting together my new outdoor lounges. They took me through and showed me how to rearrange if necessary (it's modular) and explained care instructions. Fabulous guys!
- NSW, Bondi Junction
- Verified customer
Great product, perfect service
My shopping experience was excellent thanks to the marvellous service of Nonci Nyoni. I cannot praise her highly enough. Loved the layout of the store, which facilitates easy flow shopping.
Gaby, thank you, both King's range and the material and colour selection are fantastic. Great help in selecting something that suited our adaptable needs. We can not wait for delivery!
From Start to finish, our experience choosing our new couch was such a pleasure. The service and advise in store was excellent. Yesterday we received our new couch and are thrilled. Sam and Antonio delivered it and despite it not fitting in the lift, the guys got it to our apartment via the stairs which was no mean feet. It was sooo heavy but they did it and were lovely.
Great service every time
Each experience with King from store to delivery has been dealt with professionalism and a friendly attitude. Thanks to Sam and Antonio for completing the ensemble today with care and efficiency.
Carlos arrived promptly let me know that he was on his way and was very good with attitude and time
Karlis was very courteous and heard what needed to be done didn't argue about anything did it promptly and everything was well done and he tried very hard to please well done King for employing him
- NSW, Bondi Junction
- Verified customer
Really pleased with the sofa I selected and really helpful staff that made the purchase easy. Great price on an ex-showroom model and a shorter waiting time for the delivery too.
Worst customer experience and support received
Poorest customer experience ever received.
4 people were in store and no one approached us activitly to provide support and options on outdoor furniture. After calling on product availibility they confirmed per phone that the product was in stock. However, when we walked in the store, they then couldn't find the product. Falsely claimed they had product in stock while that was not the case, we transferred deposit and required input.
Carlos arrived on time which is fantastic and he fixed the problem straight away! Im very happy with the service I got from him and the king living! Thank you!
Sam and Antonio
Sam and Antonio delivered our coffee table to our home. They were so polite and fantastic and ensured that its placement was of our satisfaction! Love our new coffee table.
Perfect advice from Gabrielle.
Gabrielle went out of her way to advise on colour & selection of our furniture & now it’s installed, we are extremely happy. Her taste in selection of colours & fabrics was perfect.
Beautiful furniture and fantastic service
Recently purchased an outdoor lounge and dining chairs from King. Amanda was really helpful and provided some great design ideas for our space. The furniture looks stunning, and is of a really high quality. Would definitely recommend King if you're looking for stylish, great quality pieces.
5/5 star rating - Perfect throughout the entire customer journey
First time sofa buyer!
From the sales team in-store to the delivery team who set up my sofa at home in Waterloo. All I can say is 5/5 at every touch point!
I want to say a huge thank you to the individuals who made the king living experience exceptional.
Thank you to Amanda (sales) who ran me through all the options I could have in regards to fabrics and layouts for my living room to Sam and Moe (delivery team) for setting it all up!
Not only was the service brilliant, but they all went above and beyond their duties.
Such a wonderful team!
Robin, Digital Marketing Manager, BoozeBud.
Fantastic products and service
The store is well designed. Choice is limited but the bed and bedroom furniture offer was of excellent quality. The service (Angela) was super even though the store was busy and we had to wait a little. The delivery and assembly gentlement (Fariz & Kane) were polite, friendly and most impotantly very knowledgable about the product and efficient in its assembly while being careful and mindful. I would purchase from them again.
Timeless & Flexible Design + Great Service
The clever design of King Living’s Delta III promises flexible comfort for now & wherever I move in future. I love that it can be reconfigured so simply. It was our first ever sofa purchase and Amanda at Bondi was lovely. The delivery experience from Kane & Fariz was top notch!
Excellent customer service at King Living Bondi Junction
I came back several times as I was unsure initially, and had to think about my purchase. Nonci and the other sales consultants provided great advice, and were always patient, helpful and friendly.
Thank you for making it such a pleasant experience.
Sam and Moe deliver
Sam and Moe provided great delivery service. Called ahead to let me know when they would arrive, were prompt, friendly, knowledgeable, and careful, and explained all the workings of my new couch. Thanks guys.
Amanda was Superb
Amanda from King Living Bondi is exceptional. Knowledgable and patient. She understand the clients needs and all the King Living products to suits the clients wants. I can't rate her ability highly enough.
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