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Reviews

4.9

44 reviews
5
(43)
4
(0)
3
(0)
2
(0)
1
(1)
  • Product Quality
    4.8 (32)
  • Return Claim MadeYes (0) · No (31)
  • Warranty Claim MadeYes (3) · No (28)
  • Product Appearance As advertised (83%) · Not as advertised (17%)
  • Customer Service
    4.9 (34)
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Kate and IJustin

Kate and IJustinMetropolitan Adelaide, SA

Roslan was fantastic to deal with

published

Roslan helped us purchase everything over the phone as we live interstate. He was so helpful and showed great customer service throughout the transaction. We will big through Roslan again.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationBondi Junction
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1 comment
King Living
Elizabeth R.King Living
Will

WillSydney, NSW

Home delivery service from SAM & KARL was EXCELLENT!!! Thank you!!!

published

The delivery was on time, Sam & Karl is very friendly, thoughtful & professional. They helped us to unbox the furniture, put it at the right spot very carefully, and clean up the boxes. It was a really delightful experience, we are very satisfied with their friendly service!!! Of course, we love our new furniture, Thank you so much King Living!

Customer Service
Product Quality
1 comment
King Living
Elizabeth R.King Living
JKM

JKMSydney, NSW

Fantastic Delivery and Install

published

Possibly the best delivery experience I've had, Sam & Karl were friendly, professional and did an excellent job putting together my new outdoor lounges. They took me through and showed me how to rearrange if necessary (it's modular) and explained care instructions. Fabulous guys!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMoore Park Supa Centre
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1 comment
King Living
Elizabeth R.King Living
Furniture Shops

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Great product, perfect service

published

My shopping experience was excellent thanks to the marvellous service of Nonci Nyoni. I cannot praise her highly enough. Loved the layout of the store, which facilitates easy flow shopping.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBondi Junction
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1 comment
King Living
Elizabeth R.King Living

New Lounge

published

Gaby, thank you, both King's range and the material and colour selection are fantastic. Great help in selecting something that suited our adaptable needs. We can not wait for delivery!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBondi Junction NSW
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1 comment
King Living
Elizabeth R.King Living
Kerri

KerriSydney, NSW

  • 2 reviews

Soooooo Happy

published

From Start to finish, our experience choosing our new couch was such a pleasure. The service and advise in store was excellent. Yesterday we received our new couch and are thrilled. Sam and Antonio delivered it and despite it not fitting in the lift, the guys got it to our apartment via the stairs which was no mean feet. It was sooo heavy but they did it and were lovely.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationBondi Junction
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1 comment
King Living
Elizabeth R.King Living
Rachael

RachaelSydney, NSW

Great service every time

published

Each experience with King from store to delivery has been dealt with professionalism and a friendly attitude. Thanks to Sam and Antonio for completing the ensemble today with care and efficiency.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBONDI junction
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1 comment
King Living
Elizabeth R.King Living
Pam yudeiken

Pam yudeikenSydney, NSW

Carlos arrived promptly let me know that he was on his way and was very good with attitude and time

published

Karlis was very courteous and heard what needed to be done didn't argue about anything did it promptly and everything was well done and he tried very hard to please well done King for employing him

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationBondi Junction
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1 comment
King Living
Elizabeth R.King Living

Great service.

published

Really pleased with the sofa I selected and really helpful staff that made the purchase easy. Great price on an ex-showroom model and a shorter waiting time for the delivery too.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBondi Junction
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1 comment
King Living
Elizabeth R.King Living
Furniture Shops

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Nhung

Nhung

  • 2 reviews

Worst customer experience and support received

published

Poorest customer experience ever received.
4 people were in store and no one approached us activitly to provide support and options on outdoor furniture. After calling on product availibility they confirmed per phone that the product was in stock. However, when we walked in the store, they then couldn't find the product. Falsely claimed they had product in stock while that was not the case, we transferred deposit and required input.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationBondi
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1 comment
King Living
Elizabeth R.King Living

Amazing service

published

Carlos arrived on time which is fantastic and he fixed the problem straight away! Im very happy with the service I got from him and the king living! Thank you!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationBondi junction
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1 comment
King Living
Elizabeth R.King Living

Sam and Antonio

published

Sam and Antonio delivered our coffee table to our home. They were so polite and fantastic and ensured that its placement was of our satisfaction! Love our new coffee table.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
King Living
Elizabeth R.King Living

Hi Barbara, thanks for sharing the great delivery service you received from our team Sam and Antonio. We're sure your new coffee table will be a fabulous edition to your living room and we thank you for choosing King Living.

Perfect advice from Gabrielle.

published

Gabrielle went out of her way to advise on colour & selection of our furniture & now it’s installed, we are extremely happy. Her taste in selection of colours & fabrics was perfect.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationBondi Junction
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1 comment
King Living
Elizabeth R.King Living
Emma

EmmaSydney, NSW

Beautiful furniture and fantastic service

published

Recently purchased an outdoor lounge and dining chairs from King. Amanda was really helpful and provided some great design ideas for our space. The furniture looks stunning, and is of a really high quality. Would definitely recommend King if you're looking for stylish, great quality pieces.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBondi Junction
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1 comment
King Living
Elizabeth R.King Living
Robin T.

Robin T.Sydney, NSW

  • 3 reviews
  • 1 like

5/5 star rating - Perfect throughout the entire customer journey

published

First time sofa buyer!
From the sales team in-store to the delivery team who set up my sofa at home in Waterloo. All I can say is 5/5 at every touch point!
I want to say a huge thank you to the individuals who made the king living experience exceptional.
Thank you to Amanda (sales) who ran me through all the options I could have in regards to fabrics and layouts for my living room to Sam and Moe (delivery team) for setting it all up!

Not only was the service brilliant, but they all went above and beyond their duties.

Such a wonderful team!

Robin, Digital Marketing Manager, BoozeBud.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBondi Junction
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1 comment
King Living
Elizabeth R.King Living
Furniture Shops

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Happy Customer

Happy CustomerSydney, NSW

Fantastic products and service

published

The store is well designed. Choice is limited but the bed and bedroom furniture offer was of excellent quality. The service (Angela) was super even though the store was busy and we had to wait a little. The delivery and assembly gentlement (Fariz & Kane) were polite, friendly and most impotantly very knowledgable about the product and efficient in its assembly while being careful and mindful. I would purchase from them again.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBondi Junction
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1 comment
King Living
Elizabeth R.King Living

Timeless & Flexible Design + Great Service

published

The clever design of King Living’s Delta III promises flexible comfort for now & wherever I move in future. I love that it can be reconfigured so simply. It was our first ever sofa purchase and Amanda at Bondi was lovely. The delivery experience from Kane & Fariz was top notch!

Customer Service
Product Quality
1 comment
King Living
Elizabeth R.King Living
Ilana O

Ilana OSydney, NSW

Excellent customer service at King Living Bondi Junction

published

I came back several times as I was unsure initially, and had to think about my purchase. Nonci and the other sales consultants provided great advice, and were always patient, helpful and friendly.
Thank you for making it such a pleasant experience.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBondi Junction NSW 2022
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1 comment
King Living
Elizabeth R.King Living
Sean

SeanSydney, NSW

Sam and Moe deliver

published

Sam and Moe provided great delivery service. Called ahead to let me know when they would arrive, were prompt, friendly, knowledgeable, and careful, and explained all the workings of my new couch. Thanks guys.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
King Living
Elizabeth R.King Living

Amanda was Superb

published

Amanda from King Living Bondi is exceptional. Knowledgable and patient. She understand the clients needs and all the King Living products to suits the clients wants. I can't rate her ability highly enough.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
King Living
Elizabeth R.King Living
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