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Carlos and joe
Happy with Carlos and joe service timing and delivery the service in great approach and friendly and good timing as well, looking after product well and good presentation after recovering
1 comment
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MScSydney, NSW
- 3 reviews
The furniture is fine
King furniture has a reputation, therefore it was an easy decision to make and I bought a lounge set. But I was disappointed as the rods rusted within 10 months or atleast I realised it within 10 months of the delivery. King furniture was quick to acknowledge and has now replaced the covers and rods free of charge. The service, delivery people were wonderful.. that is your saviour, King furniture! The guys who came to replace the covers and rods were responsible, helpful and polite. They reassured me about the product and my purchase.
1 comment
Elizabeth R.King Living
Hi,
Thank you for sharing your review of your experience with King Living. We're sorry to hear of the issues you experienced with your sofa, but are so pleased to hear that our After Sales team were ... Read more
understanding and efficient in organising you replacement covers and components to resolve your concerns. We appreciate your understanding and thank you for allowing us to rectify this for you. We look forward to passing on your feedback to our After Sales and Despatch Manager, we know they will both be so glad to hear you were impressed with the service of their teams.
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DinaSydney, NSW
armchair/chairs/table/desk
The products are beautiful. I have them in my office. I had the final piece being the armchair delivered today. Each piece is perfect. My shop assistant was fantastic and gave me great advice. I had the pieces delivered and assembled at my office. Sam and Karl were great and were easy to deal with and even adjusted the other pieces in my room so it looks perfect. Thank you
1 comment
Elizabeth R.King Living
Hi Dina, thank you for sharing your fantastic 5 star review for King Living. We are so thrilled to hear that you appreciate our beautiful products and that all the pieces you have chosen with the ass... Read more
istance of your sales consultant are perfect for you and your office space. It is great to also hear how Sam and Karl were very helpful as they assisted in placing and adjusting all pieces to showcase your lovely new King Living furniture. We look forward to passing on your glowing review, our Teams will be delighted to read about your excellent King Living experience.Similar opinion? Write a review on ieatwords.com.au!
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LH and JH
- 2 reviews
Great Service by Sucheta
Our sales rep, Sucheta was amazing! She was very helpful and personable. She followed through with details and generally made our shopping experience pleasant. Because of Sucheta, we’d definitely go back to her for future purchases.
1 comment
Elizabeth R.King Living
Hi,
Thank you for sharing the friendly and informative assistance you received from Sucheta in our Northmead showroom. We're delighted that Sucheta was efficient and reliable, providing you with all o... Read more
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Sam and Karl are legends!
Brilliant service. Helpful and polite. You’ve got a couple of good ones there, King Furniture! They delivered a flat pack dining table and were really careful about how the placed them. Highly recommended.
1 comment
Elizabeth R.King Living
Hi John and Karen,
Thanks for sharing the fantastic delivery experience you had thanks to Sam and Karl! It's great to hear that they were careful and considerate as they assembled your new dining tabl... Read more
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Great service by Sam and Karl
Sam and Karl came and assembled our new King lounge. They provided awesome service, configured it the way we wanted, cleaned up after them and took the rubbish with them. Great service and highly recommended!
1 comment
Elizabeth R.King Living
Hi David,
Thanks for sharing the excellent delivery service you received from our team Sam & Karl. We're delighted to hear that they were efficient and helpful, assembling your new sofa in your desire... Read more
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Tammy B.Sydney, NSW
Fantastic in-store experience with Sharon
My husband and I have been couch researching and walked into King Living Northmead for a look. Our situation is that we can't get a couch straightaway so keeping an eye out for when we can. We had a great in-store experience with Sharon Kwan - she was helpful with answering our questions and we realised we had more options with timing than we had expected. By looking at our floor plan, she was able to show us what would suit / fit best and then helped with all the fun fabric selection and colour matching. She has a very keen design eye! We ende...Read more
d up walking out, having ordered a couch that we can't wait to see in person in a few months (due to our personal timing) but very happy that we have that ticked off our list! For now, we have a fabric swatch to look at, and match with other furniture plans. Thank you Sharon - you were fantastic help!1 comment
Elizabeth R.King Living
Hi Tammy,
Thank you so much for sharing the exceptional sales assistance you received from our Northmead team member, Sharon! We're delighted that your search for new furniture lead you to King Living... Read more
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Excellent Product/Service
Purchased these lounges at a great price, was very easy to sort out part payments up until delivery. Went with the deluxe service package which had Sam & Karl come out to get everything fitted properly & professionally. Service was Above & Beyond expectation.
1 comment
Elizabeth R.King Living
Hi Oliver,
Thanks so much for review, we're delighted to hear you had a smooth purchasing experience through our Northmead showroom and a fantastic delivery thanks to our team Sam and Karl! Your KingC... Read more
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Bill Msydney
- 2 reviews
The king living experience is unreal
It was great will recommended to friends and family they made it fun for us to part with our money. Assemble was done by the delivery guys Sam and Karl were excellent and professional. Hope they can deliver our lounge in April very good thanks!
1 comment
Elizabeth R.King Living
Hi Bill, thank you sharing your fabulous King Living experience. It is wonderful to hear that from purchase to delivery, assembly and installation by Sam and Karl, you have had a fun and amazing exper... Read more
ience. We look forward to passing on your fantastic comments to the Team, they will certainly appreciate you taking the time to write such great feedback and an excellent five star review.Similar opinion? Write a review on ieatwords.com.au!
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CarolSydney, NSW
Feed back Sales Consultant - SHARON
I had a wonderful experience purchasing my new lounge, from Sharon at Northmead store she was very knowledgable about the King Furniture Products and was an invaluable help in my purchase I would recommend anyone purchasing a lounge through King Furniture to ask for Sharon at Northmead you will be very happy.
1 comment
Elizabeth R.King Living
Hi Carol,
Thank you for sharing your wonderful purchasing experience facilitated by Sharon in our Northmead. We're so pleased that Sharon utilised her extensive knowledge of the King Living range alon... Read more
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Elizabeth W.Sydney, NSW
Amazing customer service!
We were greeted by Sucheta and she was very warm and friendly. She showed us several styles then left us to browse. She was relaxed and not pushy at all which we loved.
1 comment
Elizabeth R.King Living
Hi Elizabeth,
Thanks for sharing the wonderful service provided by Sucheta during your recent visit to our Northmead. We're so pleased that she was warm and friendly whilst she guided you through our ... Read more
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Great Service and Product!
King living service is exceptional. From the sales to the time of delivery, it has been smooth and easy. Sam & Karl delivered and assembled our Delta III sofa. Their service and professionalism were a credit to the King Living experience. They were friendly and very helpful. We love the new sofa and would recommend King Living.
Camille
1 comment
Elizabeth R.King Living
Hi Camille,
Thanks for sharing the fantastic service you received during your purchase and delivery! It's great to hear that our Northmead showroom team provided wonderful assistance as you selected t... Read more
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Knowledgeable service
After seeing an ad in a magazine, we spoke with Gulistan at Northmead and received amazing service. She made time to go through options and recommendations. I was very impressed.
1 comment
Elizabeth R.King Living
Hi Jackie,
Thanks for sharing the great service provided by our Northmead team member, Gulistan! It’s wonderful to hear that after seeing a King Living sofa you liked in a magazine Gulistan was able t... Read more
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The service received was Very professional from two competent consultants.
The product we bought suited our needs perfectly. I had not previously come across a similar sofa bed where the design was modern, the bed exceedingly easy to extend and the comfort not compromised by the design. .
1 comment
Elizabeth R.King Living
Hi,
Thank you for sharing your experience with King Living, we’re so pleased to hear you found a sofa bed perfectly suited to your needs during your time in our Northmead showroom! It’s great to hear ... Read more
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Customer service
Gulistan was very helpful and followed up with an emailed quote and then a phone call to confirm receipt. Great service and follow up. We await the arrival of our sofa in April 2020.
1 comment
Elizabeth R.King Living
Hi Kerry,
Thank you for sharing the excellent service provided by our Northmead team member, Gulistan, during both your time in the showroom and through her follow up. We’re so pleased that Gulistan w... Read more
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Find out how King Living NSW, Northmead compares to other Furniture Shops
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Great Service from Carlos, very happy
Im very Happy with the service, Carlos was knowledgible and advised clearly what he was going to do. Excellebt job done by him, thank you so much for your excellwnt and tidy work today
1 comment
Elizabeth R.King Living
Hi Deb,
Thank you for sharing your review, we're so pleased to hear that you were happy with the service provided by our technician Carlos. It's great that he kept you informed as he carried out the n... Read more
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IanSydney Surrounds, NSW
Excellent service staff
The service staff member provided prompt and efficient response to my request to make a change to my existing order. Whole process of purchase and order was professional and polite, with all information I needed to make a choice.
1 comment
Elizabeth R.King Living
Hi Ian,
Thanks so much for sharing the excellent service you received from our Northmead team member, Sucheta. We're so pleased to hear that she was understanding of your need to make changes to your ... Read more
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Good service
It was easy to navigate the store.
I think you need to have various range of products available in material and leather. in the gallery.
the quality is there, however i have to try it first in my own place first.
I'm satisfied with the product I purchase, nevertheless its quite expensive.
The service was good, many thanks to Sucheta Hegde for your patience in assisting us and explained all the options in detail.
looking forward to use your product.
1 comment
Elizabeth R.King Living
Hi Sahar,
Thank you for sharing your review and your recent experience in our Northmead showroom. We're glad that you appreciated the layout of the showroom and the quality of the furniture we manufac... Read more
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Stanley and RosaSydney, NSW
- NSW, Northmead
- Verified customer
Excellent Customer Service
Thank you very much Sharon for your patience in assisting us to choose the most suitable product in the store. The product is excellent as well as your customer service.
1 comment
Elizabeth R.King Living
Hi Stanley and Rosa,
Thank you for sharing the wonderful sales service you received from Sharon in our Northmead showroom. We're delighted to hear that Sharon provided attentive and considerate assist... Read more
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Great service! Thanks Carlos
Carlos was extremely helpful and attentive. He had attention to the smallesr details and was very knowledgeable and quick. If we need help again the future i would definitely ask for carlo's help again.
1 comment
Elizabeth R.King Living
Hi Jade,
Thank you for sharing the wonderful after sales service received from our technician Carlos. We're so pleased that he carried out a thorough service call, ensuring attention to detail to rect... Read more
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Elizabeth R.King Living
Hi Yen, thank you for sharing your great King Living service experience. We are so pleased to hear that Carlos and Joe were friendly and prompt in delivering your beautiful, expertly recovered furnit... Read more
ure. We are sure you will love the fresh new look and continue to enjoy your King Living furniture for many years. We look forward to passing on your excellent review to Carlos and Joe, they will be delighted to hear that you are very happy with their service.