As of June 1, 2016, the Kitchenware Direct brand has been merged into the Kitchen Warehouse brand. Reviews posted here before this date may reflect the Kitchenware Direct brand.
Read also:
sunbeam cafe series em7000 review fowles auctions + sales - melbourne naturopathica fatblaster clinical 60 capsules ziegler & brown triple grill review fowles auctions + sales - melbourneKitchen Warehouse Online Store (page 3 of 52)
Reviewer Photos & Videos
bushbaby
- 5 reviews
- Online Store
- Verified customer
Beautiful glasses; stylish and well made
I ordered 2 sets of whisky tumblers. They arrived well packed in good time. They are stylish, beautifully made and suitable for soda, juices and water as well as whisky
1 comment
Similar opinion? Write a review on ieatwords.com.au!
VPMSouth East Queensland, QLD
- 5 reviews
Great Quality and looks
Purchased to add to the first dinner set as we liked the quality and the discounted price was right.
I would recommend this to anyone looking for a good quality dinner set at a reasonable price.
1 comment
Customer Service T.Kitchen Warehouse
Hi there!
Thank you for your positive review. We hope you continue to enjoy using your new dinner set!... Read more
Kind Regards, Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
Angela PMetropolitan Adelaide, SA
Great value kitchen items and fantastic customer service
Ordered a bunch of items to stock up the house for next year's Christmas which we are hosting, and found some great specials and so much variety to choose from in. Unfortunately the order was delayed & arrived late but Customer Service were great at following it up for me.
2 comments
Customer Service T.Kitchen Warehouse
Hi, Angela.
Thank you so much for this 5-star review. We really appreciate the feedback and rest assured will use this to improve our services.... Read more
Kind regards, Kitchen WarehouseThat's okay, your representative was great in following it up for me.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Kitchen Warehouse Online Store compares to other Kitchenware Shops
Know better, choose better.
PaulPerth, WA
A Satisfied Customer
I ordered a Titan Trash Compactor 30L. This is a rubbish bin which is so practical and stylish it is one that compliments a kitchen not one to be hidden away. Within two days I ordered a second bin for my sister-in-law. Kitchen Warehouse offered competitive prices, the online ordering faultless, packaging and delivery better than competitor retailers I have used. My first time using Kitchen Warehouse and as a satisfied customer I will certainly use them again in future.
1 comment
Customer Service T.Kitchen Warehouse
Hi, Paul.
Thank you so much for taking the time to leave this excellent review! We truly appreciate this. We are looking forward in assisting you again.... Read more
Kind regards, Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
GratzBrisbane
- 20 reviews
- Online Store
- Verified customer
Good, but product packaging was a let down
Ordered a SolidTeknics Aus-Ion fry pan which is amazing, great product. Highly recommended. Great Boxing day sales price. Ordered this online just after Boxing day and received it about 2 weeks later which I thought was acceptable during this peak time. The only let down was the shipping packaging. The product was placed into a makeshift cardboard box and left loose to move around a fair bit inside the box. No padding, no bubble wrap, no air bags, nothing. Just the SolidTeknics cloth bag. This resulted in the fry pan handle punching a h...Read more
ole in the side of the carton, leaving the handle exposed to damage. The end of the handle has been knocked, taking a small chip out of the end during transit. Doesn't affect the performance in any way, just disappointing such a simple warehouse/dispatch task was not carried out to ensure factory condition of the product.1 comment
Customer Service T.Kitchen Warehouse
Hi, Gratz.
Thank you for the great review. We are very happy to hear that you loved the item you have purchased. Thank you as well for the feedback regarding the shipping packaging. Rest assured that... Read more
we will use this to continue improving our services.Similar opinion? Write a review on ieatwords.com.au!
Great service.
Website was easy to use and order from. The Products were exactly as ordered and the items came well packed and in very good time. Would use this company again.
1 comment
Customer Service T.Kitchen Warehouse
Hi, Juli.
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We look forward to assisting you again in the future!... Read more
Kind regards, Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
Grapeape987
- 3 reviews
Brilliant service
Had to ring twice and both times my queries were resolved promptly and to my complete satisfaction. I am very happy customer and I would recommend to anyone. I will use this store again in the future.
1 comment
Customer Service T.Kitchen Warehouse
Hi!
Thank you for this awesome review. Looking forward assisting you again!... Read more
Kind regards, Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
CarsecaSouth East Queensland, QLD
best product of its kind
Still the best product around for kitchen bathroom and hard to remove marks. Shines stainless beautifully and is brilliant on shower glass. I use it on cookin g pans and utensils to bring them up to near new.
1 comment
Customer Service T.Kitchen Warehouse
Hi, Carseca.
We are so pleased you loved the item that you purchased. Thank you and hope to see you again soon!... Read more
Kind regards, Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
RachelPerth, WA
- 2 reviews
Awesome
I'm a big shopping online since I got a brain tumor & it was so easy. Love this store highly recommend it. The products are awesome & i cant wait to do my next order.
1 comment
Customer Service T.Kitchen Warehouse
Hi, Rachel!
Thank you for taking the time for sharing this great review. We look forward to assisting you with your future kitchenware needs.... Read more
Kind Regards, Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
Find out how Kitchen Warehouse Online Store compares to other Kitchenware Shops
Know better, choose better.
Chamila P.Perth, WA
Great service
I ordered Jamie oliver fry pan, Jamie Oliver stew pot and Scanpan steamer with stew pot on boxing day sale. Great service and i got them on time. Thank you
1 comment
Customer Service T.Kitchen Warehouse
Hi, Chamila.
We appreciate you taking the time to share this great review. Your positive feedback on our products and service is much appreciated!... Read more
Kind Regards, Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
Narelle KGreater Melbourne (Inner), VIC
Poor Problem Resolution
My purchased item when delivered was missing a part. It was sent straight from the supplier, so no fault on Kitchen Watehouses behalf. I rang the Customer Service number immediately and was advised to send an email with photos, which I did.
After not receiving a response for a week, I called again. I was advised my email went into their spam folder. I was told that they would contact the supplier and get back to me as soon as they received a response.
A week and a half later, still no word. I called Kitchen Warehouse again and was told the ...Read more
person handling the matter was on annual Leave and they could not access her emails. All three Customer Service rep’s that I have spoken to have been polite and apologetic. But I feel like I’m just getting excuses now and the issue is still not resolved. I would give zero stars if I could.1 comment
Customer Service T.Kitchen Warehouse
Hi Narelle,
Thank you for taking the time to provide us with your feedback. ... Read more
On checking with the Customer Service team they have advised that they are in the process of following up again with the supplier after their conversation with you earlier today. We are hoping to have additional information for you soon and one of the team will be in contact with you then. Our apologies for the inconvenience caused by the delay in sporting this issue for you, we are very sorry to hear that your recent experiences have not been satisfactory. Kind Regards, Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
JeremyCanberra 2600, ACT
- 7 reviews
Great price and free delivery
I purchased a Le Creuset Stoneware Heritage Covered Rectangular Dish (33cm) during the Boxing Day sales in 2022 and the item was delivered 9 days later.
The package was well cushioned for delivery and arrived at the doorstep in one-piece. Online store was easy to navigate and to make the credit card payment.
I received the order confirmation immediately but did not receive any expected delivery dates from the seller. This would be the only negative feedback I have.
1 comment
Customer Service T.Kitchen Warehouse
Hi, Jeremy.
Thank you for sharing this great review with us. Rest assured we will use this to improve our services. We hope to have you shop with us again soon!... Read more
Kind regards, Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
Fantastic service and great price
I purchased a Scanpan Impact Stew Pot w/ Lid 32cm - 8.5L and the order was delivered promptly and the pot is perfect for what we intended for. Thanks heaps for an excellent service.
1 comment
Customer Service T.Kitchen Warehouse
Hi, Thilak!
Thank you so much for this great 5-star review. We really appreciate you being a loyal customer.... Read more
Kind regards, Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
BigfellaCentral West, NSW
- 2 reviews
Great product what I ordered is was what I received
Ordered the glasses and arrive very quickly and was delighted with the product purchased . Will certainty shopping here again. And will be telling my friends about this store for sure
1 comment
Customer Service T.Kitchen Warehouse
Hi!
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. ... Read more
Kind regards, Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
BoffSouth East Queensland, QLD
Awesome customer service
Fast delivery, even a few days before Christmas. I made an error in my order, contacted customer service, the lovely staff member I spoke with fixed the error immediately. Easy ordering, fantastic, friendly customer service staff. Highly recommend
1 comment
Customer Service T.Kitchen Warehouse
Hi, Boff.
Thank you for the great review! We’re so happy you loved the service and experience. We are looking forward to assist you again in the future.... Read more
Kind regards, Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
Find out how Kitchen Warehouse Online Store compares to other Kitchenware Shops
Know better, choose better.
Contented ownerGreater Melbourne (Metropolitan), VIC
- 2 reviews
very good service, excellent product
I was very pleased with my recent purchase from Kitchen Warehouse. The Bamix item was well priced, promptly delivered and communication was excellent. I would be happy to recommend this supplier.
1 comment
Customer Service T.Kitchen Warehouse
Hi!
Thank you for the kind words. We’re so happy your experience with us went so smoothly. We’d love to continue providing great service to awesome customers like you. ... Read more
Kind regards, Yna Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
Super happy 1st purchase experience!
Easy online purchase process. Excellent price for the VICTORIA ENAMELLED CAST IRON SKILLET 30CM with free shipping promotion. Received delivery within 2 days and item was well packaged considering it's weight. Very happy with purchase experience and would purchase again from them.
Similar opinion? Write a review on ieatwords.com.au!
RebelSouth East Queensland, QLD
- 3 reviews
Painless online transaction.
Shopping for a Le Creuset product, limited choice in physical stores. Sourced the exact item I wanted via Kitchen Warehouse online. On promotion with a significant discount and free shipping. A painless online transaction, with useful updates on the progress of my order and the anticipated delivery date. Product arrived securely packaged, in perfect condition.
1 comment
Customer Service T.Kitchen Warehouse
Hi!
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We look forward to assisting you again in the future!... Read more
Kind regards, Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
Graham O.Gilmore 2905, ACT
All positive
Great easy service, fast delivery, product was great. A terific range of products very easy to navagate site, I will deal through these guys again. Cant recomend them highly enough.
Similar opinion? Write a review on ieatwords.com.au!
Scammed
- 2 reviews
Super speedy delivery
Thank you to kitchen warehouse staff for speedy delivery of late Christmas order. Very impressed with your service. Quality product as advertised and delivered in excellent condition. Would recommend this online service.
1 comment
Customer Service T.Kitchen Warehouse
Hi!
We are so pleased you loved the item that you purchased and with your experience on our services. Thank you and hope to assist you again soon!... Read more
Kind regards, Kitchen WarehouseSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Kristine Johnsonasked
does Kitchen Wharehouse have any shops in Sydney preferably near Engadine
3 answers
Closest store is about an hour away in Penrith
I believe the only store in Sydney is located in Penrith. On line store was excellent to deal with
Customer Service T.Kitchen Warehouse
Hi Kristine,
Thank you for your enquiry. At this time we only have one store in NSW, in Penrith.
Kind Regards,
Kitchen Warehouse
Wayne S.asked
How to post gift to someone and pay through PayPal
No answers
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Customer Service T.Kitchen Warehouse
Hi!
Thank you for sharing such a positive experience. We look forward assisting you again!... Read more
Kind regards, Kitchen Warehouse