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Reviews

3.3

24 reviews
5
(9)
4
(3)
3
(2)
2
(6)
1
(4)
  • Build Quality
    3.0 (6)
  • Value for Money
    2.8 (6)
  • Cleaning & Maintenance
    4.0 (6)
  • Even Toasting Yes (3) · No (2)
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jake

jakeIllawarra, NSW

  • 5 reviews

Made in China

published

After having a Kitchenaid Mixer for 20yrs without a single issue I decided to try out one of their toasters as every other brand of toaster is useless.
Well turns out the Kitchenaid is no different, does everything other than what it was intended to do.
Looks good but can't make toast!
Turns out the mixer I own was made in the USA and the toaster is made in China.
Enjoy your short term profits Kitchenaid because in the long term your company name is going down the drain.



Purchased at Kitchen Warehouse for A$199.00.

Build Quality
Cleaning & Maintenance
Value for Money
James R.

James R.

  • 2 reviews

Works well - when it works that is...

published

Purchased at Myer for A$250.00.



Build Quality
Cleaning & Maintenance
Value for Money
Even Toasting Yes
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Rajiv

RajivGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Terrible toaster

published

Terrible, it regularly over heats and burns toast even though its kept on a medium setting. If you use it twice in a row the toaster over heats considerably and blackens toast.

Purchased in April 2021 at Myer for A$200.00.

Build Quality
Cleaning & Maintenance
Value for Money
Even Toasting No
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nellycb

nellycbAU

  • 4 reviews
  • 1 like

Loved it! But disappointed!

published

I purchased mine 5 years ago, loved it, however after a short time one of the elements faded. I rang and they were going to send a replacement, Still Waiting!!!

Purchased for A$240.00.

Build Quality
Cleaning & Maintenance
Value for Money
Even Toasting No
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Yalin

YalinMelbourne

  • 6 reviews
  • 1 like

Great Toaster, We Love it!!

published

After spending hours on product review sites and YouTube, we decided to go ahead with 4 Slice Onyx Black Toaster.
Let me tell you something, I am glad we ignored many comments about "very loud beeps" and "uneven toasts", this toaster is just perfect for us. Beeps are very reasonable, in fact very helpful to alert when my toast is ready.
So far, every single toast came out perfect, all very even. We love the option of adjusting left and right slots shading independently.
In addition, the toaster looks very elegant in our kitchen and we now decided to buy a matching kettle.
My only concern, we cannot find Pro Line Kettle in Glossy Onyx Black in Australia and hope it will be available sooner rather than later?

Purchased in July 2021.

Build Quality
Cleaning & Maintenance
Value for Money
Even Toasting Yes
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Alexa

Alexa

  • 6 reviews
  • 5 likes

Kitchenaid is the best

published

Take my money! I love kitchenaid so much. I was so impressed with this toaster it just feels so fancy! Love how you can change the toastiness for each slice and it beeps when ready! It looks awesome and impressive to have out on your bench.

Mortishia

MortishiaMetropolitan Adelaide, SA

  • 61 reviews
  • 3 likes

Underrated by consumers

published

Purchased in December 2021 at Myer Retail Stores.

Build Quality
Cleaning & Maintenance
Value for Money
Even Toasting Yes
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2 comments
KitchenAid
Thuy B.KitchenAid
Mortishia
Mortishia

You are welcome. We are so satisfied with the toaster and also appreciate reading other reviews as they too assist.

MissT

MissTMelbourne

  • 11 reviews

Great toaster!

published

Awesome toaster! Allows you to toast two sets of two pieces. Remembers settings and easy dial-up display. Beeps when the toast is finished and the keep warm function is very practical. A huge unit though, you need quite a bit of bench space for this to sit on. Would recommend.

Date PurchasedJan 2022
Bruce

BruceMetropolitan Adelaide, SA

  • 15 reviews

Outstanding Warranty Response

published

Obviously never good when a product fails, but it happens. Ours had a fault and was tripping the RCD. A pain, but their response was brilliant. A call to the support number (we'd registered it upon purchase) and they told us we'd get a new one to replace it.

This was New Years Eve, and we had the replacement by 4th January. Didn't want the faulty one back and never questioned that it was faulty.

I would buy KitchenAid again just because of this experience.

Date PurchasedAug 2017
1 comment
KitchenAid
Thuy B.KitchenAid
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Frewy

FrewySouth East Queensland, QLD

  • 3 reviews

Very good toaster

published

I am very satisfied with my Kitchen Aid toaster.
After reading so many reviews on this site about so many toasters, there did not seem to be any toaster that was highly recommended. I could not imagine that there are so many bad toasters in the world!
I was completely at a loss which toaster to buy, and I was not prepared to pay $300+ . After weeks of deliberation I decided on this one, and much to my relief it’s a winner.
my only adverse comment is that it is slow to toast crumpets. Apart from that I am very happy

Date PurchasedJul 2018
1 comment
KitchenAid
Thuy B.KitchenAid
Kyneton

KynetonKyneton

  • 2 reviews
  • 1 like

great toaster but the overly loud beep makes this impractical for us

published
Date PurchasedAug 2018
2 comments
KitchenAid
Thuy B.KitchenAid
Kyneton
Kyneton

it wasn't an email it was contact via the kitchenaid.com.au website contact section. I am assuming the enquiry is on the Kitchenaid database

Maria

MariaPerth, WA

  • 8 reviews

Love it!

published

I love my toaster. It's easy and modern, I use fresh or frozen bread, crumpets,... Settings are easy to work with. Fully automatic, so bread goes down and up on it's on. Beep sounds when ready. My bread comes evenly toasted and it's efficient. It's very easy to clean as well. I'm happy with it and would recommend.

Date PurchasedDec 2017
1 comment
KitchenAid
Thuy B.KitchenAid
Lynne

LynneGreater Melbourne (Outer), VIC

  • 5 reviews
  • 2 likes

Worst toaster ever!

published

This toaster doesn’t toast unless you put it it at least 3 times and make sure you have lots of time you have to wait forever, crumpets that’s at least 30min it’s ridiculous you pay a lot of money because you think it will be decent forget about it it’s usless go get a toaster from Kmart it will probably be a lot better!

Date PurchasedDec 2017
NDO

NDO

  • 2 reviews

Hands Down Best Toaster Ever

published

Had toaster for a week. Makes perfect toast and calls you when its ready. Simultaneously toasted crumpets one side and toast on the other. Works fine and then turns itself off if unused.

The crumpet mode requires 2 cycles of toasting, but tell me what toaster has ever got the crumpet mode down to one toast cycle.

For toasting bread it cant be beat. Crumpets on the second toasting cycle are perfect by the way!

Bitterly disappointed

published

We bought a kitchen aide toaster on the suggestion of the salesman at GoodGuys. We were told we were buying a quality product. It worked for about a month. Even on the longest time won't cook toast. Forget crumpets! Wish I could get my old Sunbeam back from the tip. What a waste of money. Not fit for purpose - a toaster that doesn't cook toast.

Date PurchasedNov 2017
2 comments
KitchenAid
Belle AKitchenAid
Jo F
Jo F
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leetashy

leetashyAU

  • 8 reviews

Only buy it if you like unevenly cooked, burnt toast

published

Not happy with this toaster at all. I have not once been able to get a piece of toast which is evenly toasted. To get the middle section to toast nicely, the crusts have to be burnt. Also the toast comes our unevenly toasted on one side most of the time. For the price you would think they could get it right. So disappointed! Swapping it over for a cheap Sunbeam.

Date PurchasedJul 2017

Purchased 2 faulty units in a row.

published

We had an early model KitchenAid toaster for approx 10 years and it was great so we decided to upgrade to the latest model. We bought a new unit just after Christmas and when we got the unit home the adjustable temp display to one side was not working properly. If you set it to 4 it would jump from 4 to 7 and back to 2 or 3 on its own. We took the unit back and got a replacement from Myer. When we got the new unit home we found only half the elements worked so only the left half of the toaster worked. We are very disappointed and are tossing up whether to try for a 3rd unit or get our money back and buy another brand. Such a shame as we also have a lot of other KitchenAid items which we use regularly and love.

Date PurchasedDec 2017
sad face

sad facesydney

  • 4 reviews

really good toaster,

published

LED toast level indicator means that the last toaster settings are highlighted which has already saved many a slice. thick slices fit in, not sure what else to say, excepts its leaps ahead of any toasters we had before.
( also gives a beep when toast is ready which is good.

Date PurchasedAug 2017
1 comment
KitchenAid
Belle AKitchenAid

Hello, Thank you for taking the time to write a review, we appreciate hearing feedback from customers on their experience with a product. Kind Regards, The KitchenAid Team

glenina

glenina

  • 27 reviews

Love this toaster

published

At last. An engineer of consummate taste and sensitivity has put some thought into the design of the humble toaster. Instead of continuing to use the tried and tested technology of a 15th century crossbow Kitchenaid have employed the use of a recent invention called electricity to lower the slice at the press of a button. In my old Sunbeam the unfortunate staff of life would be tortured in a place of torment as its pale flesh roasted and dehydrated to a carbonised crisp before it would be catapulted into oblivion. Instead it now reclines in the warmth of a bronzing sun until it is ready to be elevated to the surface by sublime engineering where it is piped aboard by I single beep.

And the toast tastes all the better for it.

Date PurchasedJun 2017
1 comment
KitchenAid
Belle AKitchenAid
MisterQ

MisterQSouth East Queensland, QLD

  • 6 reviews

Certainly Different

published

Bought one of these when previous toaster died. Strangely it toasts very "Dry", if that makes sense. Like the motor up/down feature, we have worked out our respective settings (3 on the left for me, and 4 on the right for her). One frustration is the beeper. When one is up, trying to get breakfast before the house wakes, the loud beep on completion is a nuisance. Bought in part because we have KitchenAID Mixer, and are trying to standardize on brands - more for aesthetics because customer loyalty is not well understood by vendors.

Date PurchasedMay 2017
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