KitchenAid KSM160 Artisan Questions & Answers

The mixer speed is adjustable between the increments provided. Please note speed increases by units of 2 from 0 to 1 then 2, 4, 6, 8 and 10. Please note there is only limited speed adjustment between each of above speed divisions as at each of the above steps it clicks into the marked speed position.

Hi Kitty, I’m sorry to hear this! Are you using the bigger bowl? I was making a pavlova the other day & when I was eating the egg whites, this also crept up above the attachment. I just assumed I had too much in the bowl. I was using the large bowl too. My motor does not get hot at all. If I were you I’d be in touch with the seller of your mixer regarding it getting hot. I hope you do get positive results. I’d be interested to hear your outcome regarding the mixture creeping up above the attachment though. Regards, Sheree.

Hi Jenny, I think you need to return it, must be a fault mine isn't loose at all. Hope this helps, enjoy your new mixer I love mine.

Hi
I am away from home till tomorrow. I will check and get back to you. From memory it should not be loose

Sorry - I do not know - you are better off ringing KitchenAid Australia and asking the question - Phone Number : 0249026500

Hi I have purchased the KitchenAid magnetic torrent blender in metallic white colour. The body looks more yellow. I am waiting for a reply after sending picture to the enquirers email about two week ago

Mine arrived two tone with the back part being off white, but not quite yellow. It looked terrible.

Hi, yes it is. I believe the only difference between the two models is that the KSM170 comes with a glass bowl only. There may be slight mixture capacity differences but the wattage and most other details appear to be the same. I had the same question and did my own comparison.

Thanks for that I ended up buying the Bakery Boss & good to have the 2 size bowls Im ver impressed with it

Hi Leanne, if by "back of pivot mechanism" you mean the vertical piece of metal which moves through the actual stand and supports the mixer head, then my answer would be no it is not normal. The paint is a baked enamel and is quite hardie. Possibly a miss-alignment on assembly?? No enamel paint should be falling off your brand new machine.
Suggest you take this up with your retailer.

Hi Leanne, you definitely shouldn’t have paint flaking off a brand new stand mixer... I imagine if it’s starting to come off where the head tilts, it will get worse very quickly!

I don’t know what’s going on with Kitchen Aid but the hub on my brand new KSM 160 started to fall off after I’d had it for about 3 weeks, they did the dodgiest repair ever using glue and it came back scratched and looking like it was 10 years old with the hub still loose. After a lot of fighting and 4 weeks of constant phone calls I got it replaced with a brand new one that came out of the box chipped, scratched and dented. The third replacement had a huge dent in the drip ring and I gave up after that...

I’d suggest not going directly to Kitchen Aid for any sort of help - I emailed customer service to complain after the third KSM 160 was also damaged and they honestly took 13 days to write back and even then, they didn’t offer any solutions and asked for the serial number... I’m still not sure which of the 3 they meant though! So yeah, they obviously dont have enough staff to handle all the complaints and don’t care enough to hire more staff to try to sort out customer issues.

Hopefully you have better luck than I did and the next one isn’t damaged straight up!

The glass bowl For the ksm160 is the same as the one that comes with the ksm156 it's a universal bowl

Thank you for your prompt answer, I am happy to go ahead with my purchase now for a glass mixing bowl.... Liz

I haven't done this but would say the grinder discs would not grind fine enough for this. Works great for grinding meat & vegetables though.

I haven't owned both, but I have checked the specifications. They have the same motor, bowl and mixer, so there should be no difference in performance.

I have the KSM160 and at point of sale was informed they were the same as KSM150 engine wise, but The 160 came eith extra stainless steel bowl and a plastic splash guard for the rim of the bowl

thanks PKos!! it helped me a lot to choose which one i should get!!!