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Reviewer Photos & Videos
- KSM160 Artisan
- Verified purchase
Happy rather than ecstatic.
I have had my new KitchenAid mixer for about 3 weeks. It replaced an old Sunbeam I had for 43 years. Have christened it making a few Christmas cakes. The mixer appears to mix really well and is very solid although getting a fully incorporated mixture does take a little more effort with a scraper. I am already becoming comfortable with the different design elements to my old mixer, such as the fixed bowl. The classic design of the Artisan does incorporate a few joints in the casing that make thorough cleaning a more complex chore and there was a minor paint flaw that was obviously ignored before packing. This takes the shine off my new appliance.
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Well Impressed
I have wanted a KitchenAid for a long time, love it now that I have it. Just one down side to it, is that it doesn't mix the bottom of the bowl and you have to use a scraper to mix back in. I also like that I have the option of the small bowl or the bigger bowl.
Love that it is as quiet as it is.
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My dream has come true
Although have only just purchased my mixer I live it a d am very impressed with how quiet it is looking forward to lots of fun. I also have the processor attachment but have not used yet and Icecream maker will be much more fun . Looking forward to get other attachments in the future.
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Find out how KitchenAid KSM160 Artisan compares to other Benchtop Food Mixers
Know better, choose better.
Nicky29Sydney Surrounds, NSW
- 8 reviews
Why did I wait sooo long!!!
I honestly cant believe I waited so long to purchase one of these amazing machines! I've only had it for a week now & I've made the best vanilla ice cream I've ever tasted & several cakes. It looks beautiful in my kitchen, I highly recommend KitchenAid! Even for non cooks as it's just so easy!
1 comment
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TataPerth
Relaible
The mixer is totally easy to use, reliable with no fuss. With the number of speed, which makes it more easy for making pastries. The attachements and accessories are useful to whatever kind of food you are going to make. It is definitly worth buying if you decide to own one.
1 comment
Thuy B.KitchenAid
Hi Tata,
Thanks for your message and the great review. We hope you continue to enjoy using your Stand Mixer and its attachments. ... Read more
Best regards, The KitchenAid TeamSimilar opinion? Write a review on ieatwords.com.au!
Ali.tGreater Melbourne (Inner), VIC
- 8 reviews
- 12 likes
One month, 3 uses and it won't turn on. Waste of money
My kitchenaid turns one month old today. So far I have made 1 batch of butter cream icing, 1 cheese cake and half a chocolate cake. I say half because it won't turn on any more.
Whemb it did work.. The motor is extremely noisy, very clunky. The speed of the blade is not consistent,, it speeds up and slows down all the time. But now it won't turn on so it's one hll of an expensive paper weight who would have thought it can't even make 3 items?
1 comment
Thuy B.KitchenAid
Hi Ali,
Thank you for your review. We are very sorry to hear about your recent experience. Can you please send us an email to [email protected] with your contact details and the serial numb... Read more
er of your Stand Mixer so our customer service team can contact you to assist you further?Similar opinion? Write a review on ieatwords.com.au!
ShereeThe Entrance NSW 2261
- 4 reviews
- 2 likes
Only one word for my KSM160 KitchenAid Stand Mixer - PERFECT!!!
This mixer is certainly one to be extremely happy with. I'm so, so happy I bought mine - I always wanted one of these but I had to save for it. It is worth it's weight in gold!
I've been baking now for my family for approx. 45 years & the performance of this mixer has no comparison with any other I've ever used. This machine is amazing!!
I'm yet to buy some of the attachments, but for now I'm happy to have this mixer.
Coming with 2 size bowls makes things so much easier too!
The only negative thing I can say about my KitchenAid KSM160 Stand Mixer is, "I waited too long to buy this.
I'm honoured to highly recommend this machine. If you haven't got one yet; don't waste more of your time...go get one ASAP!!!
1 comment
Thuy B.KitchenAid
Hi Sheree,
We are delighted to hear such a wonderful review. We hope you continue to enjoy using your Stand Mixer and that it keeps you feeling inspired with delicious new recipes!... Read more
Best regards, The KitchenAid TeamSimilar opinion? Write a review on ieatwords.com.au!
MelissaPalm Beach
- 6 reviews
Great for the avid cook
I had been wanting one of these for a long time & I finally lashed out & got one. I absolutely love it, it makes cooking a breeze. It has quite a few speed options which are great, but just make sure you have the cover on if you are using a higher speed, otherwise there may be a bit of mess. There are a great range of accessories which can do almost anything & the fact that it came with two different size bowls makes baking a breeze. I highly recommend.
1 comment
Thuy B.KitchenAid
Hi Melissa,
Thanks for your review – we’re happy to hear you love your Stand Mixer!... Read more
Kind regards, The KitchenAid TeamSimilar opinion? Write a review on ieatwords.com.au!
CrystalSpringwood
- 6 reviews
- 3 likes
Satisfied!
I love this product, and have used it to make lots of batters and doughs. The option for other separate attachments for the machine is a huge plus, and makes everything easier. I also find myself using the meat grinder attachment often. One huge con however is the weight of the appliance, but its' functionality makes up for it. Overall it's a great stand mixer, and worth the investment.
1 comment
Thuy B.KitchenAid
Hi Crystal,
Thank you for taking the time to write a review. We always love and appreciate hearing great feedback from our customers on their experience with any of our products. Enjoy using your Stand Mixer!... Read more
Thanks, The KitchenAid TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how KitchenAid KSM160 Artisan compares to other Benchtop Food Mixers
Know better, choose better.
MargySouth East Queensland, QLD
- 7 reviews
- 1 like
- KSM160 Artisan
- Verified purchase
Disappointing
Purchased my machine a week ago and when I used it for the first time it emitted a loud, continuous, screeching noise and tiny shards of metal landed in my cake mix. I have waited for years to purchase one of these machines as to me Kitchen Aid has always been the “holy grail” of mixers. I couldn’t believe that I had received a “dud”! However I have been very impressed by Kitchen Aid Customer Service, extremely prompt and helpful.
1 comment
Thuy B.KitchenAid
Hi Margy,
Thank you for taking the time to write a review. We're sorry to hear about your experience with the Stand Mixer. I hope our Customer Service team has been able to further assist and rectify this issue. ... Read more
Thanks, The KitchenAid TeamSimilar opinion? Write a review on ieatwords.com.au!
Lien LeNSW, 2220
easy to use, i love to use it with my grandaiughter
it is a very good mixer and very strong. my grandaiughter made the cookies with it and very easy to use. I hope to make more in the future. it is easy to clean and the colour is the same like all my appliances. ther are also alot of heads that i can use
1 comment
Thuy B.KitchenAid
Hi Lien,
Thanks for your message and the great review. We hope you continue to enjoy using your Stand Mixer and continue to feel inspired. Happy baking and creating! ... Read more
Best regards, The KitchenAid TeamSimilar opinion? Write a review on ieatwords.com.au!
Craig
- 3 reviews
- 3 likes
So far, excellent. But.....
We've only had our KitchenAid KSM 160 Artisan for two weeks, and so far we're very happy with the mixer itself. The two attachments we bought: the meat/food grinder, and the pasta roller are also very good albeit very over-priced. You can buy a high-quality manual pasta machine with all the cutting attachments and extras for well under $150, but for a KitchenAid pasta roller on its own was $150 and if we want to get the various cutters, they're about the same price each, and the ravioli maker is over $220. Those are stupid prices.
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- KSM160 Artisan
- Verified purchase
So good!
Super easy to use and easy to clean. Im a home baker and now I cant live without this. I would definitely recommend this mixer. When adding dry or wet ingredients on a low level, it doesn't fly out of the bowl. This is amazing.
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John G
- 2 reviews
Highly recomend
Love my mixer just brilliant, works so well it is perfect for my needs have been using it so much and find its a lot quicker then the cheap mixer i had from Target, love the fact also i can get other attachments so will be getting them over time very happy customer here. I like having the big bowl as can make bigger batches when needed in the few weeks i have owned it i have been making cakes, icing, whipped cream, scones just to name a few could not live with out my KitchenAid now thank you
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Leen LGrafton
- KSM160 Artisan
- Verified purchase
Really disappointed.
The head hub was a little bit wobble. And the bowl was loose quite much. I dialed 1800. I was told that because the speed that I used a little higher.Anyway the service was excellent. They offered the warranty free repair for us. After they found out that there was no repair center near my town. They organised free pick up and delivery for us. It only took 2 days, everything has been organised. Excellent service.
October 22nd 2018 Update: Really disappointed
This is my second review. Before we thought the warranty service was good. But in...Read more
fact, it was wrong. The machine had been sent back twice to be repaired. Finally we got it back about two weeks ago, the head had been adjusted twice, and it worked even worse and worse, terrible wobble and strange sound. Definitely it was a faulty one, bad quality. We tried to contact them to do the replacement, but they doubted we didn't use it properly. Really disappointed.Similar opinion? Write a review on ieatwords.com.au!
Find out how KitchenAid KSM160 Artisan compares to other Benchtop Food Mixers
Know better, choose better.
janine sGippsland, VIC
- 8 reviews
not happy
Not happy with this machine Wanted one for ages finally saved up enough money First time I used it the mixer wouldn't spin and made terrible noise with smoke coming out rang kitchenAid they were nice and said send it back and we will repair it I`m sorry first use and doesn't work and they want to repair it??? Rang shop where I purchased and they are swapping for a new one Hope the new one works better
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tigerSydney, NSW
- 10 reviews
- 22 likes
- KSM160 Artisan
- Verified purchase
Good products
I brought this for my partner and she has already used it a couple of times and she loves it - I also got her an attachment that goes with the Kitchen aid - this came with a promotion, whish was good - and she is that excited that we brought another attachment - now she wants to buy more of the attachments that are available.
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MellymoochThornlie
- KSM160 Artisan
- Verified purchase
Poor Effort from Customer Service - Redemption Promotion
Purchased the KSM160 in April during a promotion period and claimed the redemption for an attachment online the very next day. Received a confirmation at the completion of the submission informing that I would receive my item in 8-10 weeks. Waited till now, no item received. Called KitchenAid customer service to follow up and told that my redemption was never received and there is nothing that will be done and as the redemption period is over.
Given all the details I provided during the call - all confirmed to be what occurs during a red...Read more
emption claim and everything meeting the requirements of the redemption - they are not willing to look into my claim or why the redemption was not received (technical error etc). Disappointing as I had waited to purchase my mixer on a promotion and thought that a company with their reputation would look after their customers especially considering the amount of money that is spent on an appliance. Surely some sort of resolution could have been made not just, sorry the redemption period is over.Similar opinion? Write a review on ieatwords.com.au!
Amandatroy
- 2 reviews
- 3 likes
Perfect in everyway
My wife and myself purchased the kitchenaid after our last mixer died. The kitchaid has been through the hoops in making well over 100 birthday cakes, making bread and even mincing alot of meat and its still going strong and i cannot fault it 1 single bit. This is one unit that has exceeded my expectations and is unreal
1 comment
Belle AKitchenAid
Hi Amanda,
Thank you for taking the time to write a review, we always appreciate hearing feedback from customers on their experience with a product. Make sure you are signed up to our e-newsletter to... Read more
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AaronSydney, NSW
- 7 reviews
- 4 likes
More than a mixer.
It took a while and a lot of research but I bought the KitchenAid Ksm160. It comes with 2 bowls so if you need to mix two things like egg whites and batter you don’t have to muck about with transferring to different bowls and the washing it etc. Also the attachments sold me. I have the ice cream bowl, the mincer, the vegetable slicer and grater plus the spiraliser atttachment. I’ve made bread, pizza bases using the dough hook, beaten many cake batters and whisked a tone of eggs. I see this as more than a mixer and am very happy with my purchases. Looking forward to seeing what new attachments they bring out.
1 comment
Belle AKitchenAid
Hi Aaron, Thank you for taking the time to write a review, we always appreciate customer feedback! Kind Regards, The KitchenAid Team
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Questions & Answers
Dianneasked
Why the scraper beater is not supplied as standard with the kitchen aid mixer
No answers
Gregasked
Speed Controller; Hello, can the speed control lever be used as "infinitely variable" or must it be clicked into the preset speeds ie 1 - 10. Thanks.
1 answer
The mixer speed is adjustable between the increments provided. Please note speed increases by units of 2 from 0 to 1 then 2, 4, 6, 8 and 10. Please note there is only limited speed adjustment between each of above speed divisions as at each of the above steps it clicks into the marked speed position.
GdGasked
What are the decibel ratings on the Kitchen aid stand mixers?
No answers
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Thuy B.KitchenAid
Hi Nicky,
Thanks for your message and the great review. We are so happy to hear your about your experience with the stand mixer! We hope you continue to enjoy using it to whip up delicious treats!... Read more
Best regards, The KitchenAid Team