I previously owned a very old sunbeam mixer and was renown for my cakes, especially my cupcake mixture. However I find that this model does not mix/cream butter or sugar well at all and I have got to the stage where I am just not baking as a result. I have adjusted the bowl etc and it does not make any difference. I still have a mixture that is not at all well mixed/creamed except for certain parts and a lot of mixture stuck in the bottom and on the sides. I am really disappointed. I don't have a guard so mixtures flicks out everywhere however ...Read more

Purchased new, had to have the mixer repaired after 2 months. Had to send it back again but this time kitchenaid wouldn't cover it under warranty as they only fix this part once (gear worm).

Said it was "probably" due to user error so would not be covered.

Whilst I'm not satisfied with kitchenaid Australia's explanation what is more frustrating is the lack of understanding and unprofessionalism shown by their representives.

I was advised that my concerns would be escalated and a supervisor would get back to me "today or tomorrow" t...Read more

I was looking to upgrade my 10 year old Breville cheapie and was tossing up between a Kitchenaid and a Kenwood. The Kitchenaid had so many great reviews I had to go with that. Two months later and I've decided to sell it. Here are my reasons:
- the beater doesn't scrape the bowl unless you spend an extra $70+ to buy a special beater. This really should be included.
- there is not enough room to manually scrape down the sides of the bowl without tilting the top of the machine open (something I could do in my old machine).
- to remove th...Read more

Motor performance extremely good. Unit is sturdy and sits well on my bench. Mine came with bonus icecream bowl, and I've used it once - worked extremely well, but attachment quite tricky to put together. The beater that came with the unit is not anywhere near as good as my previous one, and I purchased a flex beater (@$70.00 extra)- it should be a standard inclusion. Made my best pav. ever using this machine, and am looking forward to many happy years together. Agree with other comments that despite the promotion blurb, you do need to scrape th...Read more

Bought Artisan KitchenAid in October 2015. The whisk attachment and paddle work well when making cakes and batters however the machine is simply not up to making dough. I had less than 800g of ingredients in bowl and the dough hook jammed up and broke the turning mechanism. I took the machine back to David Jones where it was purchased only to be told to take it to the service provider - then I spoke to KitchenAid representative who told me that it would be fixed this time but only as a goodwill gesture AND should the same problem occur again...Read more

Just bought the KSM160 last week after dreaming of one for years. So far so good. Made some bread today and definitely the easiest, least messy home made batch I've ever done. Machine worked perfectly and was very easy to use and clean. The only thing i noticed was that even at speed level 4 (out of 10 speeds available) the machine was shaking visibly like it was finding the load hard to cope with. My friend has the kpm5 model which is slightly more powerful at 315W (this one is 300) and when she made exact same recipe her machine was a fair bi...Read more

I am extremely disappointed with my KitchenAid mixer. When creaming fat and sugar it leaves far too much mix on the side of the bowl, and also in the bottom of the bowl. I have to keep stopping the machine and scraping the mix off manually so as to get the ingredients mixed properly. It makes cake making such hard work. The mixing paddle provided is not fit for the purpose and you are required to purchase an additional one (which should be provided anyway so that it mixes properly in the first place, as with Kenwood.) I think the design s...Read more

So i have been wanting a Kitchen Aid stand mixer since i was 20, a good 14 years now. And I said what the heck, go for it.

Now the pricing is insane here in Australia, compared to Canada/States, but none the less, it's been worth every cent. Making brownies, to mashed potatoes, and received the meat grinder as a free gift and purchased the ice cream bowl/maker as well, and while thats in the freezer, trying to find a great recipe!

It's every bit as sturdy and heavy as i remember as a kid. Die cast, and everything feel as though it's made ...Read more