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Reviews

3.6

16 reviews
5
(8)
4
(2)
3
(1)
2
(1)
1
(4)
  • Build Quality
    3.0 (3)
  • Value for Money
    2.7 (3)
  • Ease of Use
    3.0 (3)
  • Cleaning & Maintenance
    3.0 (3)
  • Noise Level
    3.0 (3)
  • Safety
    3.0 (3)
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No customer service

published

Purchased new mixer in December 2020, the beater chipped the first time I used it, I’ve contacted customer service 4 times since 26 December, still no reply and it’s February. Pathetic! I do not recommend this company or it’s product.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Safety
Value for Money
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1 comment
KitchenAid
Thuy B.KitchenAid
Liz

LizSouth Australia, 5413

  • 21 reviews
  • 2 likes

Beautiful piece of machinery

published

Very good quality machine, with strong motor and excellent workmanship.
Would have liked an extra bowl as in for the KSM160 machine, however I choose colour over the extra bowl as it matched my cook processor.
Great capacity bowl for a large family.

Purchased in November 2017 at The Chefs Toolbox for $499.00.

Build Quality
Ease of Use
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Bamixer

BamixerSydney Surrounds, NSW

  • 20 reviews
  • 1 like

Beware the standards are slipping but the price is still very premium

published

Purchased in May 2020.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
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Value for Money
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Poor Product

published

Very disappointed in our Kitchenaid mixer. We are lucky to use it once a month and just after 5 years (warranty period) it has failed. It trips the circuit breaker after 3-4 minutes of use. I would have thought that for the amount of money we pay for this product and the amount of use, it would have lasted much longer. Called Kitchenaid direct and said there is nothing they can do because its out of warranty...
My mum has a Kenwood mixer which is over 30 years old, beats the kitchenaid hands down.
I would never buy another kitchenaid branded product again!!!!!

Date PurchasedDec 2013

A must have for every kitchen.

published

My new KSM170 kitchen aid stand mixer beats a treat. In no time at all using the 2.5 liter mixing bowl I whipped up a gorgeous pavlova then topped it off with whipped cream beaten up in the same mixer. The family was really impressed and demolished the pavlova in no time at all. The 2.5 and 4.8 litre stainless steel mixing bowls and 4.7litre glass mixing bowl are easily interchanged between the two kitchen stand mixers I currently have in use in my kitchen. My existing mixer has been happily in service in my kitchen for over 20 years giving me no problems at all. I have successfully used the mincing and spiralising attachments with it. The specializing attachment is the best of its type I have seen in the market place.

Date PurchasedDec 2018
1 comment
KitchenAid
Thuy B.KitchenAid
Mike W

Mike WPerth

  • 2 reviews

Disappointing purchase overall! Avoid at all costs!

published
Date PurchasedDec 2018
1 comment
KitchenAid
Thuy B.KitchenAid
joe_d90

joe_d90

  • 2 reviews
  • 2 likes

Don't bank on the warranty

published
Date PurchasedSep 2018
Loren

LorenPerth, WA

  • 4 reviews

Don’t know what I was waiting for.

published

Really happy with this product. Put of spending the money and one day bit the bullet.
Least regrettable purchase you’ll ever make. The quality is exceptional. I have the gunmetal grey look one with the glass bowl.
The bowl is dishwasher safe and so easy to clean considering it’s size.
The speeds come in a variety and good amount of options to choose from.
Comes with 3 different attachments - my favourite is the kneader and making pasta has never been easier.

Would highly recommend.

Date PurchasedOct 2018

Jammed beater first time used

published

Well the beater is jammed on first use so not happy
What more can I say?
Irritated beyond belief now I have to take it back to shop
I purchased three at the same time so I hope when I now have to open the boxes which were Christmas presents that I can put them back in ant the beaters aren’t jammed

Date PurchasedSep 2018
1 comment
KitchenAid
Thuy B.KitchenAid
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Candace

CandaceNSW, 2000

  • 8 reviews
  • 1 like

The best looking appliance out there!

published
Date PurchasedSep 2018
1 comment
KitchenAid
Thuy B.KitchenAid
Jess

JessPort Adelaide, SA

  • 5 reviews
  • 3 likes

It's a tat load but mixes well

published

I've made cakes, cookies and bases in this fantastic mixer. It's super easy to use and super easy to clean just lift up and out and off you go! Very pleased and love I mean really love the colour as it has that pop. The only problem we have is its a little loud

Date PurchasedApr 2016
B2B

B2BPerth

  • 11 reviews
  • 11 likes

Great Mixer

published

Purchased this mixer as a present for my partner. It works great and is easy to use. Haven't had any issues with the mixer so far. It also looks great in silver matching all other appliances in the kitchen. Really happy with the product it's a great addition in the kitchen.

Date PurchasedJul 2018
1 comment
KitchenAid
Belle AKitchenAid
John Z

John ZGreater Melbourne (Outer), VIC

  • 15 reviews

Best mixer ever

published

Purchased from Myer Highpoint.Staff very helpful. Product performs a lot better then the previous Smeg. Only comes with glass mixing bowl but the stainless steel bowls were on special so purchased them also. It's very quiet but powerfully. Mixing blades reach the bottom of bowl so you can beat even 1 or 2 eggs comfortably. Amazing mixer. Wife loves her kitchenaid.

Date PurchasedJul 2018
Dgeo

Dgeo

  • 2 reviews

Can't imagine my life without it

published

Excellent product but don't rely on getting through quick if you need customer service .
They were good to talk to after 3 days of long waits on phone.
I rang and rang and waited and waited for ever you get through eventually speaking to a nice young lady who was quick to help.

Date PurchasedDec 2017
1 comment
KitchenAid
Belle AKitchenAid
Michie87

Michie87Perth

  • 2 reviews
  • 1 like

Love my KitchenAid

published

I've had my KitchenAid Stand Mixer (hot pink) for almost 2 years and I love it. I also have most of the attachments (next purchase will be the pasta maker) and they are great too. Makes food prep much quicker and food items are cut/sliced/diced evenly and consistent throughout.
I enjoy looking on the KitchenAid website for new recipe ideas too! It's a very versatile machine

Date PurchasedDec 2015
2 comments
KitchenAid
Belle AKitchenAid
Michie87
Michie87

Thanks, I will :) We just used the Pasta Maker attachment, so good!

Benchtop Food Mixers

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Amy N

Amy NBrisbae

  • 24 reviews
  • 4 likes

It's alright

published

I feel as though this mixer doesn't really greatly impact me and my cooking experience. It's is cheaper to get a regular mixer and doesn't really require too much effort. Yes, it is easier to mix because I can set a speed and walk away but I'm not really concerned with having to leave the mixer

Date PurchasedJun 2016
1 comment
KitchenAid
Belle AKitchenAid
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Questions & Answers

Caitlin S.

Caitlin S.asked

KSM170

Are all Kitchen Aid bowls able to be used on the KSM170 mixer? And if not which bowls can be used?

1 answer
Shanice A
Shanice A

I would think so because it’s the little grooves in the base of the bowl that lock into the mixer. I may be wrong but I can’t see why they would be different

Kath T

Kath Tasked

KSM170

Is there a bowl scraper whipping accessory for KSM170
A stainless bowl and pour cover that will fit the stainless bowl.

1 answer
Shanice A
Shanice A

I got a pour cover with my KSM160 and it seems a little big for the large stainless steel bowl so I suppose the one you can purchase from KitchenAid would fit. I know the beating attachment has a scraper on it that you can purchase, not sure if it comes with the KSM170. I didn’t get it with my KSM160

Bernie M.

Bernie M.asked

KSM170

Hi my glass bowl is broken and I'm getting lost as to which bowl will fit the ksm170

1 answer
KitchenAid
Thuy B.KitchenAid

Hi Bernie,

The K5GB - 4.7L glass bowl will be compatible with the KSM170 - https://kitchenaid.com.au/products/4-7l-glass-bowl-for-tilt-head-stand-mixer-k5gb.

Thanks,
Thuy

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