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21 questions from our users

DIVYANSHI K.

DIVYANSHI K.asked

Is this suitable to make paste of ginger or the blades will break-down?



No answers
Jacquiline H.

Jacquiline H.asked

The rubber seal in the blade head snapped. Wondering if a replacement rubber can be purchased somewhere? Machine is still working fine.

2 answers
Kerrie B
Kerrie B

My rubber seal snapped also can’t find replacement

Linda W.
Linda W.

Mine also snapped ..



Nusra R.

Nusra R.asked

I am looking to blend berries as for smoothies for a patient who can't digest seeds and skin of all types berries. Wondering if this actually crushes the seeds as well. with a normal blender there seems to be lots of seeds and residual skin left without getting blended. Thanks. Much appreciated.

No answers
Kay

Kayasked

How can I clean the screw on mixer part? I lost the instructions does it come apart for easier claening?

No answers
Maryanne R.

Maryanne R.asked

ve bought this product, and why is my milk coming out of the blender, i turned it upside down to fit onto the base and milk leaks out

No answers
Maryanne R.

Maryanne R.asked

ive bought this product, and why is my milk coming out of the blender, i turned it upside down to fit onto the base and milk leaks out



1 answer
Yvonne K.
Yvonne K.

usually the bottle is over filled when this happens. Happens on my nutrabullet when it is too full.

Ken M.

Ken M.asked

Bought last week, and seems good value. however, instructions were missing from the box, so my question is can the blades be removed for cleaning ?

No answers
Christy J

Christy Jasked

Can I blend the ice cube?

No answers
Karina L

Karina Lasked

hi ! i bought this blender like 2-3 weeks ago to bring it back to my home country and give it as a present. but unfortunately i didn't check it well and found out that i didn't get the lid with the blade. is there anywhere selling the blade only ?really desperate now :(

No answers
Karen W

Karen Wasked

Are the bottles dishwasher safe?

2 answers
Sab
Sab

Yes they are

AmyLC
AmyLC

Yes. I've used mine in the dishwasher and they always come out fine :)

Ann

Annasked

How does it go with ice on the smoothies?

1 answer
BBnZOEE
BBnZOEE

It breaks ice up pretty well, I find it helps if you kind of shake it a bit (not sideways but vertically like a cocktail shaker) whilst you blend to minimise any larger lumps of ice. During warmer months I like to make smoothie combos like 4-5 ice cubes/banana /strawberry /handful of spinach/ coconut water or plain tap water... or milk if preferred. For $15 including a bottle and lid, it's definitely value. I'm still using mine this season, perfect for brekky and before/after gym, just blend and go! Highly recommend!

Loz

Lozasked

Hi i bought this bottle blender yesterday and it worked perfectly. However went to use it today and it has a burning plastic smell and now not working. Anyone else had this problem? Is it broken?

2 answers
Sultan
Sultan

I havn't had this problem..I would take it back for exchange if I were you

BBnZOEE
BBnZOEE

Sorry didn't see the date of this old post lol so I deleted my reply

merav

meravasked

I could not figure out how to order the blender (who is the supplier?). Can someone please guide me?

3 answers
Sultan
Sultan

I just got it from KMART

toeknee
toeknee

Same here. I bought the original machine from Kmart (which came with a green coloured bottle-that I don't think is BPA free) but the BPA free clear bottle I bought later, was also from Kmart.

Logan
Logan

They sell them at your local Kmart.

merav

meravasked

Is this BPA free?

2 answers
Logan
Logan

Yes.

toeknee
toeknee

If you get the clear plastic ones as I noticed the coloured/ shaded bottles don't actually say anything about BPA free. But the clear ones actually do. That is on the packaging of the replacement/spare bottles.

gxhdhdb

gxhdhdbasked

is this need press the button switch all the time?

3 answers
Logan
Logan

Yes. You have to press the button to activate the blender.

Sultan
Sultan

Yep. press it or it wont blend

toeknee
toeknee

It's a safety thing. If the button is not pressed the rotors don't spin.

Athena

Athenaasked

Just brought one, is it okay to put the bottle in the freezer? I want to make juice for work but dont want to do it just before work, would it be okay in the freezer overnight?

3 answers
Logan
Logan

Hi Athena. I haven't put mine in the freezer but you'll be fine to put it in the fridge. I make smoothies and fruit drinks the night before ans it keeps fine in the fridge. If you're worried about it staying cold during the day, you could,p chuck some ice cubes in before you grab n go or place it in a cooler.

toeknee
toeknee

Hello Athena,
I wouldn't fill it too full if it was to go in the freezer over night incase the expanding ice cracks the bottle etc. But as Logan has suggested (and I agree) from the fridge you could add an ice cube or three. I have actually made some trays of the smoothie for freezing and used them as mi ice cubes. Be sure to use cube sizes that will comfortably fit in the bottle though.

Athena
Athena

Awesome thanks guys, Ill try the ice cube idea :)

karinabourne

karinabourneasked

Has any one else had a problem with the bottom leaking black liquid? Around the bottom of the blade.

2 answers
CX
CX

Actually, on occassion this does happen these days. To prevent it from happening, before I engage it into the base to blend, but after screwing the blades onto the bottle, I push on the part which locks into the motor, controlling the blades. There's sometimes an audible click and you feel it depress slightly, which I assume is regaining the proper seal. Doing this each time prevents fluid leaking. Hope this helps!

toeknee
toeknee

Short answer is... You did the only thing you could and should have... Take it back for a refund or exchange for another. When manufacturing millions of the same item, there's going to be lemons among them. Either you got a lemon or you've made very good use of yours from the time you got it and it couldn't handle the usage. The seals will only be good for a certain amount of usage time especially with the cheaper brands like the one we're speaking off here. Also keep in mind that because it is a cheaper brand it won't cop the punishment regular use may bring upon it. If your blending things which take some time to vitamise, the cheaper quality seals will over heat and cause the problem you have described. This is why Kmart is at the top with it's customer returns policy. They will honour a refund or replacement no matter what (no having to sent it back to the manufacturer etc.).
They can afford to, when they're selling zillions of the same item and banking on the fact that most people won't bother returning it when/if it dies because it isn't worth very much. It all comes down to the consumers psychology which Kmart studies carefully. You did the write thing by you and they honoured that. Good on you. If the next one does the same thing within it's warranty, do the same again. You may get three for the price of one ($15) if you need to. Remember, the consumer has the power only if they desire it. Or they'll go elsewhere and make a better quality purchase and Kmart know this.

Huey Joo

Huey Jooasked

Does it blend nuts, beetroots?

1 answer
Jason. B
Jason. B

It does smash up cashews and mixed nuts in to something you can use for crumb coating if thats what you're after but it won't have the size and power to make a powder out of it. You will have to shake the bottle in between blends to get everything. As for beetroot i haven't tried that but I'm guessing like any vegetable it would blend so long as you have some liquid in it. Hope this helps.

Beck Green

Beck Greenasked

In the drink bottle blender can u put Apple in it?

2 answers
Tejinder
Tejinder

You can do apple if cut in small pieces. It blends apple, mango, berries, melon etc. It wouldn't be as good as juicer because it doesn't squeeze out juice and discard rest. Hope it does help!!!!

Harvey Wilson
Harvey Wilson

I have done apples, pears, pineapple, kiwi fruit and bananas. I cut them all into smaller pieces. I have also done frozen berries without a problem.

M Jane

M Janeasked

Does anyone know if you can you put the drink bottles in the dishwasher?

3 answers
Glenda
Glenda

I just used to put water in it with detergent when I was finished ad blitz it for a few seconds, is such an easy way to clean it.I ended up purchasing Logik blender as I needed one with a little more grunt and I have since given this to my son in law and I think he puts it in the dishwasher so I would say it would be fine.

Harvey Wilson
Harvey Wilson

The bottle should be ok, i wouldn't put the blade in though. There is no need as previously mentioned, put some water and detergent in it and whiz for 10 seconds and then its clean.

MAD992
MAD992

Yes we have been putting both the bottles and the blade assembly in our dishwasher for around 12 months now, so you will be fine

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