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Reviews

2.3

1,085 reviews
5
(295)
4
(54)
3
(21)
2
(74)
1
(641)
  • Product Quality
    3.5 (219)
  • Return Claim MadeYes (8) · No (216)
  • Customer Service
    3.4 (240)
  • Transparency
    3.3 (223)
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Leigh

LeighMetropolitan Adelaide, SA

  • 2 reviews

Quality staff and good prices!

published

Got tryes and wheel alignment done at westlakes my car.
Martin was very helpful with what I needed, price matched with competitor tyres and done the job within the time frame I was given. Would recommend!

Michael S.

Michael S.Perth, WA

My Car Kardinya shopping centre WA

published

The best car service place ever. I dont know about other My car. But this one in Kardinya is professional. Good customer service. They tell you to change only when you really need to change (car battery, tyres). No hidden cost. Always ask you and give quote. Very patience when you asked questions. Price very reasonable. And the best thing? After the service your car felt like brand new.... Actually felt better than brand new! And the people that i refer them to so far always returned. That speaks for itself. Keep up the good job!



Ken

KenGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Outstanding service, congratulations Brad

published

Thank you Brad for your outstanding
Service and help today, you are a credit to the company. I definitely would use MyCar Sunbury. The professional way in which you came to my rescue in a difficult situation,
showed Maturity and Empathy. What an
asset to MyCar Sunbury. Thank you again.

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Kate Wilsmore

Kate WilsmoreGreater Melbourne (Inner), VIC

Excellent service from Mycar Richmond Vic

published

Took my car for a general service to Mycar Richmond. The service was excellent. They were upfront about the issues and as a single parent I couldn't afford most of them so it was discussed what was urgent and what wasn't and accommodated my needs the whole time. Their professionalism, service and friendliness was 10/10. I wouldn't hesitate to take my car back there again.

Lin

LinSouth East Queensland, QLD

  • 2 reviews

Excellent service

published

Have been going to the Benowa branch for the last 4 years for car servicing. Can highly recommend them for their friendliness, professionalism and excellent service. Great work guys, I hope they pay you well.

Leonardo

LeonardoGreater Melbourne (Outer), VIC

Trust these guys with my current car and future cars!

published

Crew there is very professional I honestly feel like they are there to help I've changed from my 6 year mechanic to these guys, the Carrum downs store are a great bunch of guys and my car will always go there for any issues in the future

Amazing professional service

published

First time customer. Extremely happy with the job. Leo was very professional and detailed with the work done. They were very fair with their pricing. Very happy will return again.

Cliff Cekavicius

Cliff CekaviciusMetropolitan Adelaide, SA

Excellent service and competitive price

published

Purchased 4 tyres today for my wife's Kia Cerato from Mycar at Churchill Centre South Australia. Jake and his team were very prompt and thorough. I have no hesitation in recommending them to others and will certainly shop there again.

Jayne Osborne

Jayne OsborneMetropolitan Adelaide, SA

Exceptional service - exceeded my expectations

published

I had my Mitsubishi 380 serviced and a catalytic converter (sp??) fitted because the engine light was on back in October 2022. Another mechanic had tried many times to fix the cause of the engine light being on but Mycar Marion had the technology to diagnose the cause immediately. However the engine light re-appeared in February 2020 so I booked another diagnostic service back at Mycar Marion. A new part was fitted, and no charge was made for the part or diagnostics. This really made my day and I had no expectation that this would occur. The guys on the front counter couldn't have been friendlier or more professional. So refreshing to find this level of service. I'll be going back to Mycar for my next service that's for sure!!

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Allison

AllisonSouth West, WA

Steve manager at My Car

published

This guy went above and beyond the call of duty. Blew me away with how helpful and kind he was. Took plates off and replaced plates, even though they were flat out and his coffee and lunch was cooling on the bench !!
Can't speak highly enough of his attitude.
I only hope his boss appreciates his dedication and work ethics.
Thank you Steve.
Allison Purvis

My Car Shepparton

published

The staff and quality of service at Shepparton is great, I took my Nissan Navara in today to get a scheduled wheel rotation and wheel alignment I told them I had a slow leak in the right front tyre which they fixed at no extra cost. All while I had breakfast and coffee at a locale cafe, Thank You for a Great Job.

Lauri

LauriSouth East Queensland, QLD

  • 2 reviews

Manager

published

Manager of this company rude and found him unprofessional, and not at all interested in good customer service. I used to get my car serviced there, but have since gone somewhere else

Chris D.

Chris D.Greater Melbourne (Outer), VIC

My Car Fountain Gate - The Best

published
Julie B.

Julie B.

  • 2 reviews

Great Mechanics Great service

published

They looked after me at Noarlunga, great tyres and wheel alignment,Today got car serviced, I knew basically what was wrong with car, so when they told me what they found it was the same,Thankyou for looking after us, my car is running amazingly

Naka E

Naka E

  • 5 reviews

Just not cricket

published

My one and only experience with KMart left me burnt forever.
Sent a new Honda Civic for a new tyre after having a flat. The old spare was on the car.
This was obvious. They supplied a loose tyre and thars ir. Did not fit it or change over the spare for a new tyre. When I told them again, a very irritated man marchwd out, caused damage to the rim and treated the little car very roughly.
When I pointed out this I was told to get a quote for repairs and bring it back.
Too hard, walked away

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Ned21

Ned21Greater Melbourne (Outer), VIC

  • 3 reviews

Rosebud mycar

published

Needed new tyres for an older car, very efficient staff
Staff very helpful but couldn’t get tyres that day ... stored the car. Offer great follow up service as part of the purchase

Zeta M.

Zeta M.Far North Queensland, QLD

Tried rip us off - Smithfield - beware

published

We had a service done yesterday and were told we needed new rear brake pads and everything else was 'good'. However we knew that we were due to get new tyres but nothing was mentioned, they were all good - apparently. We went to Bridgestone straight after to be told we needed new tyres as they were not road worthy!!?? and guess what we don't need new brake pads!? Paid $200 for just an oil change as nothing checked correctly, scary if you rely on what they say... Told we needed new brakes and we dont, but we needed new tyres! - work that one way. Never going again to this company, completely unreliable.

Happydayz

HappydayzTasmania

A Really helpful crew

published

The guys at mycar, Rosny in Tasmania.. really helpful and Friendly when I went in to ask for my oil to be topped up . I ended up booking in for a service 2 days later . They were great and even installed my window washer bottle that I had purchased elsewhere. for free. Car is going well :)

E Boyd

E BoydSouth East Queensland, QLD

Tried to Rip Me Off

published

Took my car here for a service, tyre change and road worthy certificate. Service and tyre change were fine, but they wouldn't sign off on the road worthy saying that I had a "knocking noise" in my steering and it would cost nearly $500 to fix. Never had any problem at all with my steering and knew they were trying to rip me off. Refused the work so they refused to pass my roadworthy but I still had to pay for it. Googled the issue and got a quote of $180 to fix. Took it to another mechanic recommended by a friend and they checked the steering and found absolutely nothing wrong, just as I thought. Definitely would not recommend MyCar/Kmart Garden City. Dishonest and will try to rip you off.

Meh

MehGreater Melbourne (Outer), VIC

Fountain gate/ Rowville work shop.

published

Absolutely hopeless taken all 3 of our cars to both Rowville and fountgate went to pick up car from being serviced and manager tells me that who ever changed the oil last had stripped the sump bolt and it had to be replaced, when I told him they serviced it last he informed me he hadn’t charged me to replace it. He was very rude and arrogant, Took the car home next day battery is flat and car needed to have spark plugs replaced as was running terrible, also had my vf sv6 serviced there and have had a couple of issues took it to another mechanic only to find out they at mycar have put the wrong engine oil in it and fuel filter and plugs needed replacing Wouldn’t take my lawn mower to this mob.

Page 4 of 55
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Questions & Answers

Gurpartap s.

Gurpartap s.asked

I got spare 245/35r19 with Rim in fair bit of good condition and like to get new or old 245/40r19 just the tyres is it possible....if yes pls share the price

1 answer
RONALD
RONALD

Suggest you contact Mycar. I am a customer & not connected with them in any way

Tahi

Tahiasked

Do you offer afterpay for car services and new tyres
Thanks

No answers
Brendo

Brendoasked

What payment methods dose my car accept

2 answers
Neville
Neville

Hi Brendo they seem to take most credit cards and cash as well, their tyres are normally a competitive price, but be very cautious about their free tyre rotations and free ballance, they seem to me as a means to get cars back in so that they can find or invent faults to fleece their customers.
Hope this helps
Neville

john smith
john smith

i hope you have plenty of money you are going to need it

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