Having placed an order there was no confirmation email.
2 weeks passed and 4 hours on phone trying to get a hold of a live person with no luck. Emails were not answered.
Finally half of the goods ordered arrived.
No advice given that items were not available.
Horrible service.

Took weeks and weeks to deliver my order and that was after finding out that half of my items weren't available yet the online store still offered the items. Get your game together Kmart.

Products were available to order but when processed some of my order was cancelled after a week not giving me a chance to send something else unhappy grandkids for easter when they didn't receive anything very disappointed

Have tried to order many things with so many things out of stock. Unfortunately it does not appear out of stock until it is in your basket and then you have to waste even more time to take it out. Even as you order products they are going out of stock before you even have time to get to the checkout. Took ages to arrive with half the order cancelled due to out of stock items. Kmart better hurry up and get in the online shopping world before they too will be out of business.

If you try to buy something under the free postage limit it will say available. Soon as you creep over that free postage mark some things will be out of stock. If you remove items, thry come back into stock.

That's even if you can get past the que. It's 2020, you don't have a live inventory system and you won't buy more capacity. Not even mygov is this bad.

Off to Big W it is.

I live 2 minutes drive from Belmont Geelong store. Checked items were in Stock at that store so ordered 3 items on 9th April.1Toaster 1small bag 1 white top. After purchasing found out items were coming from KMart Hastings Vic. Toaster received on April 17th. Just in the Toaster Box-box not even sealed. The 2 small items were supposed to come in a second box- Why a separate box!!! Second box wasn't delivered. Hastings store advises both boxes were dispatched to Aust Post same day. Pathetic service.
NEVER use KMart online again. My time chasing this up makes me very angry. Can't attach invoice as this is in the 2nd Box!

Item/s are available when selecting Click and Collect Store. Then received an email saying not available, will have to source elsewhere and post to me, could take seven days. This is definitely not a true "Click and Collect" service!

We were after a particular item which we were unable to locate at Kmart stores. The process of instead going online to order it was straightforward and easy. I was able to see how many of this particular item were in stock at the warehouse. The turnaround time to get the items in the mail was fantastic as well.

I was amazed at the range of items required, on the website. The variety and price range was outstanding. The order was speedily prepared and confirmation given. Every bit helps.

I have tried so many times to purchase things online only to get to the checkout to find that these items are unavailable for delivery. This is never mentioned when you are browsing their site, only at the end when you want to checkout. Further to this, when you select click and collect it's like a miracle if all the items you selected are available at the same store. It's an absolute joke!

Was sent a confirmation email for order. Two days later I received an email to say my order had been cancelled because the payment process had been unsuccessful. Try again.

It took them 8 DAYS, or 192 hours, to send the tracking email. Website says to please wait 48-72 hours for the tracking email. The tracking email also says they will be delivering 2 out of 7 items. And I have no idea when that will be.This has been a pretty disappointing experience, to be honest.

This has been the best towel I have bought in ages! Just moved into a new place needed a quick fix. better than expected. Now sourcing the pink one. I was surprised how well it absorbed the water.