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Reviews

5.0

27 reviews
5
(26)
4
(1)
3
(0)
2
(0)
1
(0)
  • Value for Money
    4.9 (26)
  • Transparency
    4.9 (25)
  • Customer Service
    5.0 (26)
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Reviewer Photos & Videos

Aninas

AninasAU

  • 2 reviews
  • Verified customer

So far happy with what is on offer and premium

published

Easy to set up the policy. No claim yet so cannot comment on the outcome of that. Premium however much cheaper for better coverage than the previous insurer. Love the no excess and choice between 70, 80 or 90% refunds. The waiting periods also better, as on illness, for example, most other insurers have 21 days whereas Knose has 14. I will definitely be on the lookout for the yearly premium increase as that was what made me run from my previous insurer.



Transparency
Customer Service
Value for Money
Claim MadeNo
Number of Pets1 pets
Pet Type(s) InsuredDog
See all answers
1 comment
Knose
Tiaan D.Knose

Hi Aninas. Glad you found the sign-up process easy. Thank you for choosing Knose.

Review collected in partnership with Knose

Intheend

IntheendAU

  • 6 reviews
  • Verified customer

So far so good....

published
Transparency
Customer Service
Value for Money
Claim MadeNo
Number of Pets1 pets
Pet Type(s) InsuredDog
See all answers

Review collected in partnership with Knose

Marisa

MarisaMurrumbidgee Region, NSW

  • 2 reviews
  • 1 like

Absolutely perfect KNOSE plan for Kitty

published

Yes the policy is good value, have not lodged a claim, have not been long with KNOSE. .Great plan for Kitty she is safe for her medical plan and well looked after with Knose great staff also to talk to.



Transparency
Customer Service
Value for Money
Claim MadeNo
Number of Pets1 pets
Pet Type(s) InsuredCat
See all answers
1 comment
Knose
Tiaan D.Knose

Thanks Marissa! It's been a pure pleasure and delight looking after you and Kitty!

The reviewer stated that an incentive was offered for this review

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Paula B

Paula BSouth East Queensland, QLD

Easy Insurance Choice for Pet Owners

published

I always knew I needed pet insurance but never got around to it because I thought it was too hard. In the end it was really easy with this company and no silly exclusions like others told me they had on their pet insurance.

Transparency
Customer Service
Value for Money
Claim MadeNo
Number of Pets1 pets
Pet Type(s) InsuredDog
See all answers
1 comment
Knose
Tiaan D.Knose

Thankyou so much for becoming a valued customer of Knose. We appreciate your support!

  • Verified customer

Brilliant Customer Experience

published
Transparency
Customer Service
Value for Money
Claim MadeNo
Number of Pets1 pets
Pet Type(s) InsuredDog
See all answers
1 comment
Knose
Tiaan D.Knose

Thankyou for the review Aiden. We appreciate you taking the time to complete and we absolutely value you as a customer!

Review collected in partnership with Knose

K9 Mine

K9 MineSouth East Queensland, QLD

  • Verified customer

It’s taken out the stress of a huge vet bill and manageable monthly payments are ideal.

published

I’ve only been in the scheme for a couple of months. Being on a pension, and having a Medical Assistance Dog that requires being up to standard on all his health requirements plus, me constantly being concerned about his wellbeing, for my wellbeing, I can afford to have those health checks more than once a year. It’s peace of mind for me.

Transparency
Customer Service
Value for Money
Claim MadeNo
Number of Pets1 pets
See all answers
1 comment
Knose
Tiaan D.Knose

Thank you for the review. Appreciate it and value having you as a customer!

Review collected in partnership with Knose

Kaylene Perissnotto

Kaylene PerissnottoSouth East Queensland, QLD

  • Verified customer

Great speedy service

published

I recently purchased pet insurance from Knose. Soon afterwards, I noticed the dog had a sore ear, so off to the vet. Made this claim and was quickly contacted by the team. Claim was processed and money was in my account. Thanks Knose!

Transparency
Customer Service
Value for Money
Claim MadeYes
Claim Resolution Time<1 week
Claim DateJuly 2022
Claim ApprovedYes
Number of Pets1 pets
Pet Type(s) InsuredDog
See all answers

Review collected in partnership with Knose

The reviewer stated that an incentive was offered for this review

Page 2 of 2
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Questions & Answers

SuB

SuBasked

Hi Knose,
Your PDS states that before the policy expires you will decide whether it will be renewed. Does that mean that even if we pay our premiums on time, you might elect not to reinsure if we had had to make claims? I have a brand new pup without any problems at present, but I'd like some reassurance before committing to a company that they wouldn't decline to reinsure an animal after a year or two if they developed an ongoing illness? Many thanks

No answers
Shireen Kelman

Shireen Kelmanasked

Hi Knose
I have a 6 year old that I have insured with RSPCA and just about to get a new puppy boy 8 weeks old and looking around at insurance for both of them

Would you be able to tell me how you differ to RSPCA ?
Who is KNOSE underwritten by ?

Many thanks
Shireen

No answers
Anna Fe Goodreid

Anna Fe Goodreidasked

Just enquiring if there is a deal if you insure more than one pet? I have two kittens that I would like to get insured.

Regards
Anna

1 answer
Lindsay-Anne T.
Lindsay-Anne T.

Hi! No there’s no deal for 2 pets. However it did work out to be cheaper for me in comparison to other companies because of the breed of my 2 dogs.

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