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Reviewer Photos & Videos
AninasAU
- 2 reviews
- Verified customer
So far happy with what is on offer and premium
Easy to set up the policy. No claim yet so cannot comment on the outcome of that. Premium however much cheaper for better coverage than the previous insurer. Love the no excess and choice between 70, 80 or 90% refunds. The waiting periods also better, as on illness, for example, most other insurers have 21 days whereas Knose has 14. I will definitely be on the lookout for the yearly premium increase as that was what made me run from my previous insurer.
1 comment
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Review collected in partnership with Knose
IntheendAU
- 6 reviews
- Verified customer
So far so good....
When you research pet insurance, you will find one company has a monopoly on the market, so it was refreshing to find Knose, who has a different underwriter. Do the test and make a phone call to any company you are considering. I tried one of the many others....on hold for 15 mins and finally answered by an overseas call centre and even then, I didn't trust that they fully understood my questions. Ring Knose....a nice, friendly and knowledgeable person in Australia will promptly answer your call.
As the company hasn't been around for as lo...Read more
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MarisaMurrumbidgee Region, NSW
- 2 reviews
- 1 like
Absolutely perfect KNOSE plan for Kitty
Yes the policy is good value, have not lodged a claim, have not been long with KNOSE. .Great plan for Kitty she is safe for her medical plan and well looked after with Knose great staff also to talk to.
1 comment
Tiaan D.Knose
Thanks Marissa! It's been a pure pleasure and delight looking after you and Kitty!
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The reviewer stated that an incentive was offered for this review
Find out how Knose compares to other Pet Insurance
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Paula BSouth East Queensland, QLD
Easy Insurance Choice for Pet Owners
I always knew I needed pet insurance but never got around to it because I thought it was too hard. In the end it was really easy with this company and no silly exclusions like others told me they had on their pet insurance.
1 comment
Tiaan D.Knose
Thankyou so much for becoming a valued customer of Knose. We appreciate your support!
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Happy Insurance BrokerSydney, NSW
- Verified customer
Brilliant Customer Experience
I had been looking for a while prior to getting my new puppy for a policy that would work for myself. I was constantly put off by the sub-limits offered by other insurers until I found Knose & I'm so thankful I have. Whilst I haven't had to claim, the customer service provided by the team has been beyond exceptional for an insurance product & insurance company. They have been able to answer all my questions, whether they've known the answer immediately or had to call me back (And yes, I did get a callback in fact is was the same day) and it's l...Read more
eft me feeling very confident in protecting my pup with Knose. The policy is extremely easy to read in comparison to other insurers giving me the clearest understanding of what I am and am not covered for. As an insurance professional I'm very picky with my insurances and customer experience & am so far beyond impressed with Knose's pet insurance product and their customer service. Keep up the great work!1 comment
Tiaan D.Knose
Thankyou for the review Aiden. We appreciate you taking the time to complete and we absolutely value you as a customer!
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Review collected in partnership with Knose
K9 MineSouth East Queensland, QLD
- Verified customer
It’s taken out the stress of a huge vet bill and manageable monthly payments are ideal.
I’ve only been in the scheme for a couple of months. Being on a pension, and having a Medical Assistance Dog that requires being up to standard on all his health requirements plus, me constantly being concerned about his wellbeing, for my wellbeing, I can afford to have those health checks more than once a year. It’s peace of mind for me.
1 comment
Tiaan D.Knose
Thank you for the review. Appreciate it and value having you as a customer!
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Review collected in partnership with Knose
Kaylene PerissnottoSouth East Queensland, QLD
- Verified customer
Great speedy service
I recently purchased pet insurance from Knose. Soon afterwards, I noticed the dog had a sore ear, so off to the vet. Made this claim and was quickly contacted by the team. Claim was processed and money was in my account. Thanks Knose!
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Review collected in partnership with Knose
The reviewer stated that an incentive was offered for this review
Questions & Answers
SuBasked
Hi Knose,
Your PDS states that before the policy expires you will decide whether it will be renewed. Does that mean that even if we pay our premiums on time, you might elect not to reinsure if we had had to make claims? I have a brand new pup without any problems at present, but I'd like some reassurance before committing to a company that they wouldn't decline to reinsure an animal after a year or two if they developed an ongoing illness? Many thanks
No answers
Shireen Kelmanasked
Hi Knose
I have a 6 year old that I have insured with RSPCA and just about to get a new puppy boy 8 weeks old and looking around at insurance for both of them
Would you be able to tell me how you differ to RSPCA ?
Who is KNOSE underwritten by ?
Many thanks
Shireen
No answers
Anna Fe Goodreidasked
Just enquiring if there is a deal if you insure more than one pet? I have two kittens that I would like to get insured.
Regards
Anna
1 answer
Hi! No there’s no deal for 2 pets. However it did work out to be cheaper for me in comparison to other companies because of the breed of my 2 dogs.
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Tiaan D.Knose
Hi Aninas. Glad you found the sign-up process easy. Thank you for choosing Knose.