Perfect service from store manager Hulya. She was kind and helpful. We would definitely recommend her to our family and friends. Easy to approach her . This store is very nice and clean .

Very satisfied with everything
This is perfect, the lady working there her name. Cheryl has been very helpful and we prefer the Essendon store due to good customer service.
Thank you.

Cheryl has been very helpful and we prefer the Essendon store due to good customer service. We purchased a hall way table today, extremely happy with the buy. Thank you

First they take your money promising to deliver good quality product but you only receive very poor quality product!! Once you paid them, whether the products are faulty or damage you don’t get exchange or refund. They just run away with your money! Just pathetic! Don’t be fool by their showroom product, because you don’t get the same standard as you see in the showroom. Also the time period they give for the product to arrive always a lie, it took over 8 month to arrive and still came with damages and refused to exchange or refund. Shame on you for doing this type of business! Just dishonest scheme!!

It’s perfect furniture
Good product and quality
Very satisfied with everything
This is perfect, the lady working there her name Sharini she is wonderful and very helpful
Continue these good products
No more to add

Excellent service the girls were very busy and short staffed but they stayed calm and polite even with more difficult customers. They provide accurate efficient information and were helpful in every way. The product is most satisfactory well made and good quality I would highly recommend the experience.

Just love coming to Essendon Koala Living for a great shopping experience- have bought a collection of products and the helpful staff make shopping a pleasure thank you girls (D&C)

Love the Art Deco themed products and high end look, don’t be mislead by the name,it’s not all koalas and trees.
Staff are friendly in particular,Cherini and Julia.Nice relaxing atmosphere to

Really satisfied with koala furniture product as the quality are on point and design is amazing. Not to mention, the customer service is goid too. Thanks to Hulya and Cheryl with their amazing services

Great staff very helpful and professional. Good quality for a reasonable price. Really happy with the product quality and all the accessories are so pretty. Can't wait for another big sales

I love the Ambrose sofa recliner so much. Purchase 2 and the quality is good. Visited essendon DFO showroom display is so beautiful. The staff is so friendly especially Cheryl and her team

I have been searching for a beautiful glass dome and tray set for a while now and just happened to stumble across the Carona Round Tray whilst visiting my favourite Koala living store at Essedon DFO. This set is so beautiful,as is all their furniture which is of high quality and so unique in design. All the staff at the Essedon DFO store are very friendly and courteous and provide great service each time. I have purchased numerous furniture pieces from this store and will continue to do so. It is such a delight to shop here! I wouldn’t shop anywhere else!

When to Preston store today and purchase the dining chairs that I have been eyeing. Cheryl helped me a lot and very patient with me answering all my questions. Very sweet girl. Love the furniture a lot and can't wait for the furniture to arrive.

Have survey all store in DFO, really love koala living product especially the lamps and ended up buying it. All customer service sale person are friendly and very attentive and polite.

Cheryl’s customer service was exceptional. She made our whole experience enjoyable from the start to the end. This was our first purchase from koala living and it won’t be our last.

This is my second time purchase here and the customer service is good. I bought most of my furniture for my home here and i love everything! It has a different style!

We bought our sofa here and we really really like it! Cheryl was patient and helped us all the way and answered every question we asked, we are really thankful! Good quality, nice price and good customer service, will definitely come again if we need something else.

Amazing price for a solid stylish table! It's always great to get something non-Ikea that's affordable. Huyla was very friendly and approachable. She made the decision very easy. Give her a raise.

Got a beautiful vintage print framed for a great price during their Boxing Day sale. Came back and found a long ottoman for the study room also. Quality products at a great price!