Reviewer Photos & Videos
ArpanGreater Melbourne (Outer), VIC
- 2 reviews
Bit of confusion but all sorted and great experience
Store is amazing in essendon
If you need a unique experience then must ask for help from Duniya . She is having great knowledge of products and she will guide you. I will come again only due to politeness of duniya.
Thanks
1 comment
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Perfect and with a good price
We love the product and the quality of it. Lucky for us, we got it very good price. Staffs very friendly and helpful. Highly recommend this company for everyone this.
1 comment
Customer Care K.Koala Living
Hi Jennie,
We're so pleased to hear that you were happy with the service you received in store! We strive to offer a wide range of high quality products and our friendly staff members just love to he... Read more
lp our customers so your feedback means a lot to us. Thank you for taking the time to review us, it's greatly appreciated.
Similar opinion? Write a review on ieatwords.com.au!
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4.8(530)Great collection
The store has some great and unique stuff to offer. The prices are good too. Wow customer service, very helpful. Great collections,will def visiting again!! Sales are good. Welcoming store
1 comment
Customer Care K.Koala Living
Hi Sunny,
We're so pleased to hear that you were happy with the service you received in store! Our friendly staff members just love to help our customers so your feedback means a lot to us. Thank you... Read more
for taking the time to review us, it's greatly appreciated.Similar opinion? Write a review on ieatwords.com.au!
Find out how Koala Living Showrooms VIC, Essendon DFO compares to other Furniture Shops
Know better, choose better.
Disha V.Greater Melbourne (Outer), VIC
Dynasty Hall Table
Got this amazing looking dynasty hall table
The wood looks so natural and its total value for money. Thanks for great customer support as well . essendon store got great collection
1 comment
Customer Care K.Koala Living
Hi Disha,
We're so pleased to hear that you were happy with your Dynasty Hall Table! We strive to offer a wide variety of high quality products at affordable prices and to look after our customers so... Read more
your feedback means a lot to us. Thank you for taking the time to review us, it's greatly appreciated.Similar opinion? Write a review on ieatwords.com.au!
Archana S.
- 2 reviews
Awful Customer Service
I purchased a wall unit on 26 Dec 2018 from their Essendon store which was supposedly arriving in Feb 2022. This was then promised would arrive in late March 2022. I got a call in April saying its now available to pick up. I told them its too late and want to cancel the order and to adjust my deposit for another stuff. They are refusing to adjust and asking me to pay the balance of the previous wall unit and then get a store credit. This is ridiculous. These are bloody cheaters.. First of all they don’t stock anything in their store. They will...Read more
order when you pay a deposit and it takes ages to get the stuff. They are asking me to pay the balance of the first order? Why? I haven’t got the wall unit at all . Why should I pay the balance? All I am asking is to adjust my deposit for another item. I have purchased a lot of stuff from them before and this is the customer service you offer? Shameful..1 comment
Koala living management has contacted me and as a good will gesture has adjusted my credit for another product. Appreciate the effort to make customer satisfaction a priority. Thanks!
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Merna
- 2 reviews
- 1 like
Ridiculous service DISGUSTING
ZeroAbsolutely ridiculous to deal with, I ordered chairs, side table, stools ... I called a month ago and organised the delivery to be made yesterday and no show. I call today to find out the reason and I find out that it was never scheduled in for delivery in the first place. It's absolutely rubbish service to get when I paid thousands of dollars for the product and service. I asked what size are the boxes for me to pick it up and the staff had no idea. The couldn't help me with anything at all, this is RUBISH and am not tolerating it.
2 comments
Customer Care K.Koala and Tree
Hi Merna,
We're so sorry to hear about your experience and that your delivery wasn't made on your scheduled date. Could you please provide us with your invoice number and phone number? We'll have a ... Read more
member of our team contact you to resolve this issue.The store called me and confirmed delivery date .
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MirrorGreater Melbourne (Metropolitan), VIC
This is awesome
I have purchased the furniture from essenden shop and I was so happy about customer service from Hulya.
I received my mirror and glad to choose you guys as always.
1 comment
Customer Care K.Koala Living
We're so glad to hear that you had a positive shopping experience with us! We strive to offer great customer service so your feedback means a lot us. We hope you're enjoying your mirror and we look fo... Read more
rward to seeing you in store again soon! Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sorry, there are no questions about Koala Living Showrooms VIC, Essendon DFO but you can read 2 questions about Koala Living.
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4.9(117)| Mon | 10:00 am - 6:00 pm |
|---|---|
| Tue | 10:00 am - 6:00 pm |
| Wed | 10:00 am - 6:00 pm |
| Thu | 10:00 am - 6:00 pm |
| Fri | 10:00 am - 6:00 pm |
| Sat | 10:00 am - 6:00 pm |
| Sun | 10:00 am - 6:00 pm |
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Customer Care K.Koala Living
Hi Arpan,
Thank you for your Review of Dounia, we will definitely pass this on. ... Read more
Thank you, The Koala Living Team