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Reviews

4.8

67 reviews
5
(59)
4
(7)
3
(0)
2
(0)
1
(1)
  • Product Quality
    4.9 (55)
  • Return Claim MadeYes (4) · No (56)
  • Warranty Claim MadeYes (4) · No (53)
  • Product Appearance As advertised (89%) · Not as advertised (11%)
  • Shipping
    5.0 (1)
  • Customer Service
    4.8 (56)
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Adeel Ijaz

Adeel IjazGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Bought a dining table

published

Stores location is fantastic.

Absolutely fabulous furniture.

Will know the quality after use.

with 50% sale on it is absolutely a pleasure shopping here.

Assembling the dining table was a piece of cake.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorthland
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1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

Saw it on house rules! Had to have it.

published

Easy to navigate around the store with the social distancing in process.
The staff were great, super helpful.
I’m satisfied with the product I store, it was different on the website and I wanted to check.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationNorthland
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1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

Charl L.

Charl L.Greater Melbourne (Metropolitan), VIC

Great service

published

Great service from the staff in store and they stock a good range of high quality products. Great to be able to purchase and take away straight away on our visit.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorthland Vic
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1 comment
Koala Living
Customer Care K.Koala Living
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Love my felicity bed, tall boy and besides

published

The lady was so lovely to deal with, in store and over the phone . The quality of furniture is amazing. Great delivery service. They also will assemble your bed for you.

Customer Service
Product Quality
Return Claim MadeNo
Product Appearance As advertised
Store LocationPreston, Victoria
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1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

Great product

published

Great product, great customer service.
Unique furniture, plenty of verioty.
Can bring more customers..we had great service recived my store person Chandra.. who really finds our needs and requirement, great work Chandra.. Appricate your work.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

Great furniture shop

published

Very friendly and helpful service . Lots of beautiful furniture and other pieces to choose from. Worth going in for a look . Will be back very soon for more stuff for my house.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston Koala Living
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1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

This is perfect product

published

This is very good product I lik it and my family all like it as well it is very comfortable and the price is very good for me and good

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPreston
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1 comment
Koala Living
Customer Care K.Koala Living

Luxury and Perfect furnitures

published

The staffs are really friendly and helpful. The furniture are perfect and the delivery is really fast. The products have really high quality.
Also, the store is easy to find and it is located near to northland.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

Matt

MattGreater Melbourne (Inner), VIC

  • 2 reviews

Perfect living

published

Amazing range of high quality and great designed furniture. My whole house is now decked out in Koala Living! Wonderful customer service. I’ll definitely be back for more, thank you :)

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
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1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

Furniture Shops

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Disappointed

published

We were told that the corner sofa we bought was in stock in the warehouse in Altona and that it would be shipped out to us in the 1st week of February 2020. It is now 10 February 2020 and I rang the store they told me that ETA is around last week of February or 1st week of March. She told me it was out of stock. When we purchased it in store on 25 Jan 2020 we were told it was in stock in their warehouse in Altona.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationNorthland Homemaker Centre
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2 comments
Koala Living
Customer Care K.Koala Living
alex
alex

Review collected in partnership with Koala Living

Wei

WeiGreater Melbourne (Inner), VIC

Love it!

published

This furniture is absolutely fantastic, I have bought so many pieces that I am I love with. The items are really unique and great priced. Really good customer service, thank.

1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

Katie

KatieMelbourne

  • 2 reviews

My favourite furniture store

published

Amazing range of high quality and great designed furniture. My whole house is now decked out in Koala Living! Wonderful customer service. I’ll definitely be back for more, thank you :)

Customer Service
Product Quality
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

LOVE IT

published

Koala living is excellent.
Everything is so stylish and stunning, we have decorated almost our entire house with pieces from Koala Living. Everytime we come in and see new stock we buy even more

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

Steven C.

Steven C.Greater Melbourne (Outer), VIC

Fantastic products

published

Store was easy to navagate. Range of products was fantastic. We have bought multiple products and they have been fantastic and high quality. and the service from the staff are fantastic.

Customer Service
Product Quality
Store LocationKoala living northland shopping centre
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

Excellent customer service

published

Expert Chandra informed us very well of the style of dining table and chairs to go with it. She definitely helped us so much with the prices as well! We even made a membership to come next year to purchase sofas from her too! Excellent quality table and chairs! Thank you so much for all your help.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorthland Homemaker centre
See all answers
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

Furniture Shops

Find out how Koala Living Showrooms VIC, Northland Homemaker Centre compares to other Furniture Shops

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Tarun

TarunGreater Melbourne (Outer), VIC

Excellent customer service

published

Awesome customer service provided by Chandra at koala living preston. She was professional and friendly at the same time. Totally recommended. Will return again to preston store to buy stuff

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers
1 comment
Koala Living
Customer Care K.Koala Living
larsa a.

larsa a.Greater Melbourne (Inner), VIC

Perfect store

published

Easy to navigate through store with help of stuff members.Very accurate reasonable price, quality furniture, elegant furniture. Customer Service is amazing they help you alot. Very satisfied with furniture. Higley recommend

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston store
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1 comment
Koala Living
Customer Care K.Koala Living
Natalie

NatalieMelbourne

  • 4 reviews

Amazing service

published

Amazing service today! Received amazing service from Chandra today! Just brought an armchair and got a great discount! Thanks again to everyone will be coming back again in the future

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPreston
1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

This is perfect, cant live without it!

published

We were extremely satisfied with the quality and service from the staff, the actually products are trendy and modern which fits perfectly with our new home! Will definetly be coming back :)

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Koala Living
Customer Care K.Koala Living

The reviewer stated that an incentive was offered for this review

Great store Preston

published

Very nice store, and beautiful furniture! I bought mirror, and prints. All attracting me a lot. I come here before Christmas, all things have very very good price, of course a big deal, up to its quality and unique features. By the way. All staff, including Chandra, are very warm and helpful. I would recommend to veryone.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Koala Living
Customer Care K.Koala Living
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