Reviewer Photos & Videos
Kristan C.Greater Melbourne (Inner), VIC
Great selection of beautiful homewares!
Great selection of candles and very polite and professional sales staff. Also everything was on sale which was a plus! Beautiful furniture and very reasonably priced and quality woodwork! Will definitely return.
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- Showrooms VIC, South Wharf DFO
- Verified customer
Dinning table
The awesome range of collection always makes a reason to visit koala time and again to ensure that world class furniture is being part of the living. Awesome guidance and suggestion from Christina is ice on the cake. Thanks for ur service during covid 19
1 comment
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Good collection of couch
Good customer service specially from Christina. Competitive price with great product selection. The store is well located with the art decor along with the furniture item. Great suggestion to match with home
1 comment
Customer Care K.Koala Living
Hi Awadhesh,
We're so glad to hear that you liked our store! We strive to offer a wide variety of attractive items at affordable prices and our friendly staff members just love to help our customers ... Read more
so your feedback means a lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
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- Showrooms VIC, South Wharf DFO
- Verified customer
Awesome
Great customer service, great products! Excellent prices, definitely would shop there again and will recommend this store to all my friends. It’s a pity they are not in Adelaide they will do extremely well there
1 comment
Customer Care K.Koala Living
Hi Mary,
We're so glad to hear that you had a good experience in our store! We strive to offer a wide variety of attractive items at affordable prices so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Koala Living
The reviewer stated that an incentive was offered for this review
Sales lady Christina was amazing
Christina was very helpful in guiding and helping us. Excellent customer service provided by her. The store also has very beautiful items and quite officiant in where things are placed.
1 comment
Customer Care K.Koala Living
Hi Stephanie,
We're so glad to hear that you had a good experience shopping with us! We... Read more
take pride in looking after our customers and we strive to offer a wide range of beautiful products so your feedback means a lot to us. We look forward to seeing you in store again soon! Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
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aditya s.Greater Melbourne (Outer), VIC
Poor quality, good customer service
Updating the review as the team at Koala have been generous in offering a store credit and are arranging replacement free of charge, Very satisfied with the outcome, just hoping the new product lasts longer...that’s good customer service going above and beyond.
Original review read as follows- “We bought Riveara lounge suite which we found in Docklands shopping centre store. Even though the product was discontinued, sales lady assured us that they Have many in stock and will be delivered to us. Fast forward to today, within a span of 1 year th...Read more
e sofa spring has come off 5 times. Initial two times sofa was replaced however this seem to be an ongoing problem even with the replaced couches. We are not even heavy people and use sofa normally. These sofas are of extreme poor quality and also the stitching of the fabric is coming off. So disappointed in the product and now i am wondering there must be a reason that this item was dc. I feel we were not informed fully and mislead in many ways. Attached photos of the broken spring2 comments
Customer Care K.Koala Living
Hi Aditya,
We're sorry to hear that you're disappointed with your sofa and that your spring is broken. We would never intentionally mislead or misinform our customers. Please email sales@koalaliving.... Read more
com with the photos of the broken spring so that we can investigate this matter further.Hi,
Thanks for your response, I had sent the photos and description of issue to your [email protected] address with subject Tax invoice 18 - 00003211 on 07th Dec. Someone mentioned they are looking into it, I am still waiting to hear back.
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RobertGreater Melbourne (Inner), VIC
Awesome products and customer services
The nice and best furnitures provided by Koala Living and good quality things and I will recommend everyone come and buy all furns from this brands.we will back again in future
1 comment
Customer Care K.Koala Living
Hi Robert,
We're so glad to hear that you liked our store! We strive to offer a wide variety of high quality products and our friendly staff members just love to help our customers so your feedback m... Read more
eans a lot to us. Thank you for your support, it's greatly appreciated.Similar opinion? Write a review on ieatwords.com.au!
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JaredSouthwest, VIC
Great for first home buyers
Fantastic range of products and perfect for first home buyers! Would highly recommend checking this store out, great value for money. Beautiful and unique furniture and decor that will leave anyone satisfied
1 comment
Customer Care K.Koala Living
Hi Jared,
We're so glad to hear that you had a good experience at our store! We strive to offer a wide variety of unique furniture items and our friendly staff members just love to help our customers... Read more
so your feedback means a lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
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StephSouthwest, VIC
Love this store!
Huge range of products available at extremely reasonable prices! Perfect for any first home buyer with luxe taste. Struggled to decide between so many amazing options and cant wait to own my own home so I can decorate!
1 comment
Customer Care K.Koala Living
Hi Steph,
We're so glad to hear that you had a good experience at our store! We strive to offer a wide variety of luxe items and our friendly staff members just love to help our customers so your fee... Read more
dback means a lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
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Find out how Koala Living Showrooms VIC, South Wharf DFO compares to other Furniture Shops
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Friendly Service and Quality Furniture
I recently purchased a Jutta dining table from Koala Furniture South Wharf. The team member was friendly and offered advice on styling and options for the new table. The table itself is good quality and was easy to assemble. Delivery was quick and easy with the option to collect from the store. Would definitely buy again from Koala.
1 comment
Customer Care K.Koala Living
Hi Matt,
We're so glad to hear that you're happy your Jutta Dining Table! We strive to offer a wide range of unique products and our friendly staff members just love to look after our customers so yo... Read more
ur feedback means a lot to us. Thank you for taking the time to leave us a review, it's greatly appreciated. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
JosephHobart, TAS
- 2 reviews
Exceptional service
We are from Hobart and just purchased sofa and wine cabinet from you and must say i can't give enough praise for your customer service.
Exceptional and prompt and very helpful - thank you to Christina. We originally only wanted the sofa but ended up with the wine cabinet as well.
Highly recommend this place.
1 comment
Customer Care K.Koala Living
Hi Joseph,
We're so glad to hear that you liked our store! We strive to offer a wide variety of products and our friendly staff members just love to look after our customers so your feedback means a ... Read more
lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
Goldy S.
- 2 reviews
- Showrooms VIC, South Wharf DFO
- Verified customer
Excellent customer service
Wall Clock is amazing was waiting for long time.fourozan was really helpful, and great in customer service.she was abslutly wonderful and explained all the paying methods.would love to come back to her agian. Thanks
1 comment
Customer Care K.Koala Living
Hi Goldy,
We're so glad to hear that you had a good experience in our store! Our friendly staff members just love to look after our customers so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
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Great service!
Really friendly and exceptional service by Fourzana at DFO south wharf! We got a lounge that we are really happy with and happy to wait to get the color we want!
1 comment
Customer Care K.Koala Living
Hi Hussain,
We're so glad to hear that you had a good experience in our store! Our friendly staff members just love to look after our customers so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
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Surbhi S.Greater Melbourne (Outer), VIC
Awesome experience in shopping
Recently I had done purchase for 3 products I.e. coffee table, home decor wall and wall clock
Extreme good quality and staff was really good in comms as well, I would highly recommend koala living in south wharf
1 comment
Customer Care K.Koala Living
Hi Surbhi,
We're so glad to hear that you had a good experience shopping with us! We strive to offer a wide variety of furniture items and our friendly staff members just love to help our customers s... Read more
o your feedback means a lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
AnalieGreater Melbourne (Outer), VIC
- 4 reviews
- Showrooms VIC, South Wharf DFO
- Verified customer
Beautiful paintings and nice wall clock
Me and my husband went to DFO southwarf to check on some house furnishings and we found koala living as one of the best. They give us 50 percent discount on the painting and the wall clock that i like. I highly recommend koala living for excellent customer care and good furnishings and fixtures.
1 comment
Customer Care K.Koala Living
Hi Analie,
We're so glad to hear that you liked our store! We strive to offer a wide variety of high quality products and our friendly staff members just love to help our customers so your feedback m... Read more
eans a lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
Find out how Koala Living Showrooms VIC, South Wharf DFO compares to other Furniture Shops
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SilvanaGreater Melbourne (Outer), VIC
Brought a clock
I love the products in this store, can't wait for my clock to come in on tuesday. The assistant forooz is pleasant and her coustomer service is second to none.
1 comment
Customer Care K.Koala Living
Hi Silvana,
We're so glad to hear that you liked our store! We strive to offer a wide variety of attractive products and our friendly staff members just love to help our customers so your feedback me... Read more
ans a lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
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ChrissyGreater Melbourne (Inner), VIC
Clock-tastic!
I’d been looking for a statement wall clock for months and finally came across the perfect one at Koala living. The store was very easy to navigate, staff were friendly and knowledgeable. Seamless purchasing experience!
1 comment
Customer Care K.Koala Living
Hi Chrissy,
We're so glad to hear that you liked our store! We strive to offer a wide variety of high quality products and our friendly staff members just love to help our customers so your feedback ... Read more
means a lot to us. We look forward to seeing you in store again soon!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
GraceGreater Melbourne (Inner), VIC
Love this shop!!!
Bought a clock today and the service was great! Layout of the shop looks fantastic and easy to find what I’m after. Will definitely be back again. Thanks to the staff member.
1 comment
Customer Care K.Koala Living
Hi Grace,
We're so glad to hear that you're happy with your clock! Our friendly staff members just love to help our customers so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
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shivani m.Greater Melbourne (Metropolitan), VIC
- 2 reviews
Just perfect
Very easy, happy with the service. Really loved all of the things. Will highly recommend to everyone as these days it is on discount. Awesome amazingly beautiful displayed all things.
1 comment
Customer Care K.Koala Living
Hi Shivani,
We're so glad to hear that you liked our displays! Our friendly staff members just love to help our customers so your feedback means a lot to us. We look forward to seeing you in store again soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
ElizabethGreater Melbourne (Inner), VIC
I love everything in South Wharf Store
I just live nearby South Wharf store, it’s very nice design furnitures, good taste, good value and deserve the money you paid. Fantastic shopping experience, will definitely recommend to my friends.
1 comment
Customer Care K.Koala Living
Hi Elizabeth,
We love how you've styled our products! We strive to offer a wide variety of attractive furniture and to look after our customers so your feedback means a lot to us. We look forward to seeing you and your friends in store soon!... Read more
Best Wishes, The Koala Living TeamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Questions & Answers
Sorry, there are no questions about Koala Living Showrooms VIC, South Wharf DFO but you can read 2 questions about Koala Living.
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Customer Care K.Koala Living
Hi Awadhesh,
Thank you for constantly choosing Koala Living, we are so happy that you receive the quality and service that we aim to provide our customers. ... Read more
Best wishes, The Koala Living Team