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Kogan Agora Smart 3D LED TV (Full HD) Questions & Answers (page 2 of 8)
KALED553DSMTZA (55"), KALED423DSMTZA (42"), KALED473DSMTZA (47"), KALED323DSMTZA (32") (See All)148 questions from our users
I do not have internet access.
How do i set the time manually.. I need the time so that I can record.
i also have tv kaled32smtza and the problem is its stuck on the logo 'smart tv loading'what should i do to my tv, i need answer please?
What do I do to stop my Agora TV flickering? Please help me because I really love the TV
What can I do to stop my Agora TV flickering? Please help me because I really love this TV.
We have JRM-servicecontainer has stopped working on our screen how
Do we remove it?
My Kogan tv won’t turn on the symbol comes up then it just turns off ?
My tv keeps saying google play has stopped working I cant get it off the screen. help!
How do I update cant find link?
Hi
What file do I download to reboot my 47"TV? As the screen just has Kogan on it and will not load
regards
This tv is faulty after 1 mth use. Done power recycle for 1 week everyday without fail but still nothing on screen. Power light is red and dun turn green. Remote control with new bat..it happen on and off stuck while watching tv and now completely dead. Power cycle every time it went stuck and now cant work with power cycle.
Hi, thank you for your question.
If you have not already, please contact our Help Desk for technical and warranty assistance here: https://www.kogan.com/au/help/
Upgrade Kogan tv 65 inc successfully but stuck on reset what I will do
Hi, thank you for your question.
Please continue to respond to the emails you have been receiving from our Help Desk for technical and warranty support and we will be happy to assist you in resolving this issue.
My 42 in smart TV about 4years old, when switched on try's to reload then comes up with login .
Hi there,
My tv was working fine for 4 yes but now it doesnot turn on. Can u please help me?
Hi I need help my kaled553dsmtza tv not loading stuck on smart tv logo.
Hi, thank you for your question.
If you have not already, please contact our Help Desk for technical and warranty assistance here: https://www.kogan.com/au/help/
Where can I download firmware for 47?
Hi Jessica, thank you for your question.
For assistance downloading the firmware file for your TV, please contact our Help Desk for assistance here: https://www.kogan.com/au/help/
hi my Kogon 42" tv turns off its self when on hdmi how can i fix ? KALED40XXXZD
Hi, thank you for your question.
We are sorry to see that your TV is turning itself off. There can be a number of reasons for this to be happening and we will be happy to assist you in troubleshooting the issue and, if necessary, having it assessed.
Please contact our Help Desk for technical and warranty assistance here: https://www.kogan.com/au/help/
Did they help you to stop your TV turning off if so would you be able to help me please
No
kaled 553 won't turn on any more no picture or sound do I have to repa6 or get new tv?
Hi Petra, thank you for your question.
We are sorry to see that your TV has stopped working and we will be happy to provide assistance with this.
Depending on the cause of the fault, we may be able to provide you with a repair, even if the TV is no longer covered by the Kogan.com warranty.
Please contact our Help Desk for technical and warranty assistance here: https://www.kogan.com/au/help/
'Launcher has stopped' came up everytime we pushed the home button, can't access anything besides normal TV - now it keeps coming up all the time. TV is unwatchable! Kogan Agora 55"...please help!
We are just resetting tv, hope it fixes the problem as now have to reinstall everything including netflix, not a simple task.
Hi Jan, thank you for your question.
We are sorry to see that your TV is having an issue with its launcher program. Please contact our Help Desk for technical and warranty assistance here: https://www.kogan.com/au/help/
Hi I Software Update My Kogan KALED553DSMTZA 55 A blue Box appear and when It reach over 70% and it switch off by it self and Nothing appear I have wait for a long time and I switch it off and turn it on again but still nothing appear even the power light also didn't Glow. Any ideas?
Hi Leo, thank you for your question.
We are sorry to see that you have been experiencing issues with your TV, please contact our Help Desk for technical and warranty assistance here: https://www.kogan.com/au/help/
When I turn my kogan 48" led tv off by power switch it wont come back on for 24 hrs or more then suddenly it comes good and I can turn it on again. If I just leave it on standby and use remote to operate it there is no problem. Unfortunately I am in the habit of turning televisions off at the power switch. How can this problem be fixed??
Hi Bruce, thank you for your question.
From your description, it sounds as those there may be an issue with your TV's internal components, which may require repairs to fix. Please contact our Help Desk for technical assistance here: https://www.kogan.com/au/help/
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