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JHMSydney, NSW
Great mop
Loved this product. However the mop handle snapped at the base after a few uses and I can’t find a replacement. Would like to know where to get one from
Purchased in November 2021 for $39.00.
1 comment
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murray bSouthwest, VIC
- 5 reviews
good mop BUT plastic breaks
Negative
Had the mop for 4 months and have found the mop pads fray but replacements are easy to by
however the major fault is were the swivel made of plastic broke and has detached from handle .
Positive
the mop works well and easy to use and store
2 comments
Ross x.Kogan
Hi Murray,
Thank you for letting us know about your experience.
We are sorry to see that your mop's swivel experienced an issue.
Please contact our Help Desk for technical and warranty assistance here: https://www.kogan.com/au/help/
I bought another in sept 2018 AND 27-11-2018 had the same issue
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Ross x.Kogan
Hi, thank you for letting us know about your experience.
We are sorry that you have been disappointed with your purchase as the handle seem to have snapped off. We take the quality of our products ve... Read more
ry seriously and your feedback has been passed onto the relevant team for investigation.