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Kogan Portable Air Conditioner Questions & Answers
KAPORAIR14GA (4.1kW), KAPORAIR12GA (3.5kW), KAPORAIR10GA (2.9kW), KAPORAIR16MA (4.7kW)83 questions from our users
Renarl W.asked
How often are people having to empty their tanks? I've been having to empty mine 2-3 times a night with the heater on 20-22, degrees is this normal?
No answers
Peterasked
I want to run my 4.1kw kogan portable AC from a generator--how do I find out which generator can do this?
1 answer
Hi there! From what i know, kogan has a range of generators online, But their customer service is superb. If you contact them through their website they will be able to assist you further.
Tracyasked
I have had my units for 4 years and can’t fault it but recently it has started to blow warm air when on cooling mode, any idea what could be wrong, regulator or do these units require regasing?
Thanks
No answers
Hassan A.asked
Can someone please explain why this piece of crap is shutting down and displaying FL on the panel. I have tried to drain the water from the back but there is literally NOTHING in there. Really not happy as the the unit is less than two month old.
Mariane A.asked
Is there anywhere to get a replacement cap/plug for the water reservoir? Ours appears to have gone missing
No answers
slysnake96asked
In the details area this air conditioner shows up as 29kW "Kogan KAPORAIR10GA" it is only 2.9kW...
Most likely a typo please fix before some poor fool buys it thinking it is actually 29kW when it's really 2.9kW.
No answers
Ruth S.asked
My Kogan Portable air conditioner stopped working and showed FL on the screen. What does FL mean?
Syedasked
My air con was leaking water which I fixed after cleaning the filter, however now it’s making lot of noise... fountain like noise
No answers
Syedasked
My air con was leaking water which has been fixed after I cleaned the filters however it’s making lot of noise like a fountain now
No answers
Frank H.asked
I need to replace damaged adaptor b (round mouth) but have no idea where to buy one around the Ipswich Queensland area. Any help? Frank Hurley. email : [email removed]
No answers
iwanasked
My KAPORAIRCON not cooling anymore, can that problem get solve?
Manav P.asked
I am getting E4 sign Everytime I run my AC below 25 degree celsius. Any idea why ??
1 answer
mine doesnt even work so i cant help you with that, mine never worked on AC mode from day 1.
Rossasked
Hi guys, I have bought a Vostok VOPORAIR10HA which isnt new, and upon turning it on, the FL code comes up. I have tried to drain the water but there's none in there!
Anyone have this issue?
Thanks
No answers
John Masked
When I run the air conditioner on fan mode, does the unit pull the air from outside the window through the exhaust tub or does it draw air from the room only and just circulatate it?
syed i.asked
Hi my wifi light is not flashing and cannot connect to smart home. Please help with how to get the portable aircon ready to connect to wifi
No answers
Joshua S.asked
Hi, I'm trying to replace the temperature sensors any recommendations?
No answers
Di Skipperasked
What size external hose does this model take?
1 answer
I dont know how to measure the hose but it has a rounded oblong thing that goes into the wall or window. If you know what i mean
Michael B.asked
I have a KAPORAIR12GA unit.
When I have it on the "Heat Mode" should the drainage tank be filling and needing drainage?
[email removed]
1 answer
Yes this happens from time to time. The unit did come supplied with a tube which fits over the outlet so it can drain into a larger container.
Rita N.asked
how to exit FL mode on 5.2kw partable kogan reverse ctcle
2 answers
There is one plug for the water the water reservoir. That’s the one that you fill up with water usually and may have a black plug and white cap.
Then you have a second white plug with a white cap usually at the very bottom of the middle part of the machine that nearly sits on the ground level. Once that is drained it should solve your issue.
Took me a little investigating and two days to figure it out. But pretty sure it should be in the manual.
Kind regards,
Richy
Good on ya Richy, thanks for clearing that up. I thought mine was broken until I read this. Works perfectly now.
You'd think they would have covered this in the instructions!
Rita N.asked
HOW TO EXIT FL mode
1 answer
There is one plug for the water the water reservoir. That’s the one that you fill up with water usually and may have a black plug and white cap.
Then you have a second white plug with a white cap usually at the very bottom of the middle part of the machine that nearly sits on the ground level. Once that is drained it should solve your issue.
Took me a little investigating and two days to figure it out. But pretty sure it should be in the manual.
Kind regards,
Richy
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