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BrendonSouth East Queensland, QLD
- 2 reviews
Ok until it stopped working
It worked well for a year, maybe being used a dozen times all up. Then stopped for no reason. It blended ok and sis make soup. I won't buy this product again.
Purchased in June 2021.
1 comment
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Ann N.South East Queensland, QLD
Not bad at all for the price
I have had this soup maker for over a year and have used it repeatedly in that time. The blender works very well and the soup it makes is great. I think the cooking time is not quite long enough and I now blast the ingredients in the microwave beforehand. It just depends on which ingredients. Potato is a little undercooked, sweet potato not so. I regularly make pumpkin soup and pea soup. If it broke down I would replace it.
Purchased in June 2021 at On line.
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Kerryn RAU
Ridiculous flimsy plastic parts
It makes great soup, but had to get a refund after having two lids break in the same place. Because of one tiny plastic piece that clamps the lid shut, which has now broken twice, it makes the whole thing inoperable. Very disappointed.
Purchased in February 2021 at Kogan.com for $99.00.
1 comment
Ross x.Kogan
Hi Kerryn, thank you for letting us know about your experience.
We are sorry that you are disappointed with the product you ordered from us. Our buying team works hard to provide the best quality pro... Read more
ducts at the best prices for our customers and we stand by them.Similar opinion? Write a review on ieatwords.com.au!
LeslieCentral Highlands and Goldfields, VIC
Waste of money
Used about 9 times and the plastic kegs all broke so could not grip on the base is now in the bin. So l suggest outlay a little more for somthing that will last a few winter.
Purchased in August 2021 at Kogan.com for $79.99.
1 comment
Ross x.Kogan
Hi Leslie, thank you for letting us know about your experience.
We are sorry that you are disappointed with the product you ordered from us. Our buying team works hard to provide the best quality pro... Read more
ducts at the best prices for our customers and we stand by themSimilar opinion? Write a review on ieatwords.com.au!
LynGoulburn Valley, VIC
- 4 reviews
- 2 likes
- Verified purchase
SOUP MAKER - lacking accurate instructions and recipes
First recipe in book inaccurate - ingredients came to more than the capacity of the jug could take.
Instructions vague/not helpful. Limited info about machine process so its hit and miss.
1 comment
Ross x.Kogan
Hi Lyn, thank you for letting us know about your experience.
We are sorry to hear that you are unhappy with the first recipe that's in our recipe book as it doesn't seem to fit well with the jug of your unit.... Read more
The best way for us to be able to help rectify this matter and your other concerns is via creating a ticket, which you can do so at the below link: https://www.kogan.com/au/help/question/new/ This will put you in direct contact with our support team, who are experienced in handling this sort of matter. If you have any questions at all about this process, please do not hesitate to message me and I will be more than happySimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
AnnieBasked
I am having diff
iculty opening the lid after the soup is ready. Should I wait until it has cooled down ?
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Ross x.Kogan
Hi Brendon, thank you for letting us know about your experience.
We are sorry that you are disappointed with the product you ordered from us. Our buying team works hard to provide the best quality pr... Read more
oducts at the best prices for our customers and we stand by them.