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Kogan ThermoBlend Pro All-in-One KATHMXBENXA
SharronDarling Downs, QLD
- 2 reviews
First use overheated
Has anyone had an experience of the thermoblend overheating! My first time using the machine . Also the buttons to free the jug are difficult to use. I am hoping there is an answer
Thank you
1 comment
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LizBrisbane
Lid does not fit!!
Lid does not fit!! I have returned this product once and the second time round the lid doesn’t fit again. It’s because of the rubber which is too thick for the lid. Very disappointing that you can’t get a lid right and because of it the machine is useless. Waste of money, don’t buy it.
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Mausie
- 2 reviews
- 1 like
Lid won’t go on
I have just pursued the Themomix, I have been trying to get the lid on since 10.30am it’s now 5.30 and still no luck,Surely you shouldn’t have to struggle like this and get no where, the lid just won’t click in done everything the instructions says, will have to send it back as it must be faulty
1 comment
Ross x.Kogan
Hi Mausie,
Sorry to hear that, it sounds as though there may be an issue with the lid on your unit.... Read more
We would recommend getting in touch with our Support team so we can sort this out for you, you can call us on 1300 304 292 or submit an online inquiry here: https://www.kogan.com/au/help/question/new/complete_question/supportSimilar opinion? Write a review on ieatwords.com.au!
Find out how Kogan ThermoBlend Pro All-in-One KATHMXBENXA compares to other All-In-One Kitchen Appliances
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Losing patience
used mine today 1st time strugled with the lid for almost 20 mins.... When i finally got it on it would not heat . I checked everything cant find solution ??? checked the trouble shoot to no avail, Would appreciate some advise. It chopped and blended fine just No heat for the next step on my reciepe
1 comment
Ross x.Kogan
Hi, thanks for your review and apologies for the issues.
If you could please send us a private message with your order number we'll be happy to get in touch to assist you with this. ... Read more
You can also call us on 1300 304 292 or submit an online inquiry here: https://www.kogan.com/au/help/question/new/complete_question/Similar opinion? Write a review on ieatwords.com.au!
Can't get the lid on
I can't get the lid on. My wife and I are at our wits ends and about to throw it out. We have started cooking with it and a few times the heated liquid comes out under pressure. The lid won't seat properly and is a safety issue. The seal had an "X" on it but can't find a single word on the seal in the instructions other than it needs cleaning. Heeeelp.
3 comments
Ross x.Kogan
Hi Browny,
I'm sorry to hear you are having some issues with your ThermoBlend.... Read more
On initial use, the lid can be difficult to lock into place. This is due to the rubber vacuum lock which prevents liquids from spilling out. Please ensure that you using both hands, pressing down firmly on both sides of the lid and then twisting to secure the lid in place. If you'd like to provide your order number, we can get in touch with some video instructions.Which way does the rubber seal sit? So I can see the "X"?
Order number T9FYZ347
Thanks for replying.
Ross x.Kogan
Thanks for that order number.
We will send you an email with some pictures and a video showing how the lid should be positioned. If you're having any difficulty, please send us a photo in your reply email and we'll assist further.
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Great! Works for me!
I also bought this as a trial before investing in a thermo mix. As far as I can tell it is exactly the same sate Belini, however I was able to buy a extended 5 year warranty from Kogan so feel very secure in y purchase.
2 years on and it works perfectly. I use the thermionix recipes and adjust accordingly.
I use at least once a week and happy with my purchase!
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PaulineGippsland, VIC
- 4 reviews
Losing patience with it
Mostly this machine does all I expect of it, however lately, when I try to make bread crumbs from my home baked Gluten Free loaf, it is stopping after 1-2 seconds. Has functioned properly prior to this latest problem, but now I am ready to toss it!!!!
I have had a similar problem when dicing soup vegetables to the point I am now doing this with my el cheapo kitchen gadget.
In adding, to my review I do not use machine very often, have averaged once a month in last 2 years.
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SuttyPerth
- 11 reviews
- 4 likes
Not bad
I bought this Thermoblend as a trial run before I made a decision on paying the big dollars for a Thermomix. I was a bit worried due to the bad reviews about seals etc and lids coming off expensive models of other brands similar. However for the price it works well and now I won't be investing in a more expensive brand as this does the same job.
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AAsqAU
- 9 reviews
- 7 likes
Would love it more if I could get the damned lid on!!
Overall it does what it should and does it well. My issue has been the lid, I even sent it back to be looked at.
The lid is a hassle to get on, takes 10 to 20 attempts. I have tried rubbing oil on it but at the end of the day, you shouldn't have to do this.
When it eventually goes on, it's crooked and has a gap under one side. I sent a few photos when I emailed Kogan and they didn't see this as an issue so I will presevere and just put up with it.
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Find out how Kogan ThermoBlend Pro All-in-One KATHMXBENXA compares to other All-In-One Kitchen Appliances
Know better, choose better.
wmtBranxton
- 3 reviews
Wish I'd had this years ago!
Being completey new to thermal cooking all-in-one type appliances, I tried a friend's more expensive brand, but couldn't justify the price, so decided on is one. I am so impressed with the capabilities of this machine. I have only had it for 10 days, but I have milled sugar to make icing sugar, blitzed ice for a sorbet, made stock pastes, risotto, cassserole and stew-type dishes, zucchini slice, banana bread, and mashed potatoes. It handles all of these with ease. I thought swapping blades would be a hassle, but it is quite simple, and with ...Read more
all parts being dishwasher safe, cleanup is not an issue. I also purchased an additional jug, which is very useful. I have yet to use the steamer feature, but am looking forward to trying it out. All in all, a fantastic appliance at a very affordable price.Similar opinion? Write a review on ieatwords.com.au!
bongoAdelaide, SA
- 36 reviews
Everyone can live without this in their life
If you are a confident cook I wouldn't bother, you'll just be annoyed with the end result and having to clean the thing is far more painful than watching an episode of Huey's cooking adventures. If you're a newbie to cooking seriously do not buy this, you'll be put off home cooking for life! I can only recommend this gadget to a nursing home or for someone who's recently broken their jaw as it pretty much turns food into slop. A family member lent it to me to test it out for a couple of weeks and I tried many recipes. It did however whip cream quite well and very quickly but it took ages to clean so whats the point....
6 comments
Ross x.Kogan
Hi,
Thank you for your review and we're sorry you haven't had a positive experience with the product.... Read more
It sounds as though you've mostly used the higher speeds, we have put together a collection with a wide variety of recipes: https://assets.kogan.com/files/usermanuals/KATHMXBENXA-Recipes.pdf As well as this, we recommend you ensure you're operating the product as per the manual which is available here: https://assets.kogan.com/files/usermanuals/KATHMXBENXA-A.pdf Our Support team is also available for any post-purchase inquiries. You can call on 1300 304 292 or submit an online inquiry here: https://www.kogan.com/au/help/question/new/complete_question/support/I used this exactly as the recipe book provided stated. I have used the other more expensive brand and that was pretty good. I still wouldn't buy either, I can cook.
Don't get too down on peoples feedback, it's not as if you invented the thing.
Ross x.Kogan
HI,
Thank you for your reply and that is fair enough.... Read more
We would still appreciate the chance to get some more specific details on your experiences, which recipes you've used, etc. as we have had largely positive feedback with this model. If you'd be able to provide a contact email in a private message we'd welcome the chance to discuss it a bit further as we are always looking to improve where possible.Similar opinion? Write a review on ieatwords.com.au!
KatMelbourne
- ThermoBlend Pro All-in-One KATHMXBENXA
- Verified purchase
Terrible. The jug has broken twice in a year.
Do yourself a favour and do not buy this thermoblend from Kogan. Since I've owned it (just over a year) the lever at the bottom of the jug that locks the blade in place has broken twice. It has worked fine (overheats quickly) but not worth the hassle when it breaks. Kogans customer service is appalling - unhappy customer!
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sharon294
- 2 reviews
- 3 likes
Very good for the price!
I opted for the cheaper version of this product as I'm in my late 50's with no kids at home -got it for mainly soups,stews etc -so far have made some lovely soups/vegetable stews /risotto and rice pudding -very fuss free and convienient -'a one stop appliance' Would recommend for working mums - very time saving
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Handy
I found the Thermoblend from Kogan to be very useful, I've used it a few times already. The bowl could have been bigger but it is really easy to use. Glad I didn't buy a $2000 Thermomix, this is just as good in my humble opinion. Would recommend to any lazy chef out there!
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taxingwomanAU
- 2 reviews
- 5 likes
- ThermoBlend Pro All-in-One KATHMXBENXA
- Verified purchase
Great Customer Service From Kogan
Basically all these "thermo" machines are metal food processors containing a heating element & very high speed blade. Attachments include a drop-in basket to hold solid items & 2-layer steaming system. All can be used together to cook a whole meal. On the downside, a metal bowl can't be seen through & you have to reprogram the Thermoblend every time you remove the lid to scrape down the sides. I like to see the food I'm preparing, so I still use my stick blender most days, as well as my hand electric mixer and the microwave. The Thermoblend's l...Read more
ock/start mechanism is in the style of plastic food processors, the lid slides round to click onto the bowl-handle starter. So the lid relies on the handle to start up the machine. Problem: plastic handle held on to metal bowl by one little unseen screw which can work itself loose under the stress of high vibration such as zooming up speed to smooth out soups. After 3 or 4 months of everyday use the screw in mine dropped out completely, the handle came away from the bowl entirely, the machine rendered totally unusable. (note- The $2k Thermomix brand actually changed to a more reliable clip-on system to lock lid to bowl.) To their credit, Kogan replaced the entire bowl & handle immediately at no charge and now my machine is working again. Excellent customer service! Look, it has its uses & for only $279 plus freight, I got a pretty good kitchen machine that I use regularly. It sits on the bench. Blender & plastic food processor(s) hide in the cupboard. Yes, I would definitely recommend it given the price. With myriad "thermo"-style recipes online & fb as well as their basic cookbook, you shouldn't go wrong really!Similar opinion? Write a review on ieatwords.com.au!
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Fabulous
My machine arrived today, manual included. However, I had already downloaded it, and read through it. Have cooked the risotto from the downloadable cook book, steamed chicken and made rhubarb and custard.... There are plenty of recipes on the net to use and it is all so easy. Sadly doesn't do the washing up though.
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PhilBrisbane
Fantastic
Our family have been using this unit for well over 6 months now, It gets used just about every day and as a blender, food mixer, nut and veggy chopper, soup maker, steamer etc it works just great. A reliable little workhorse that has replaced the blender and food mixer we use to have. Fully recommended to all.
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Marina
- 2 reviews
- 3 likes
Better than expected
I had attended a presentation for the "other" all in one food preparation machine and was blown away, but I just wasn't in a position to purchase. Wanting to serve my family fresh foods in a quick and easy manner forced me in to looking for an alternative, and the best value for money product I found was the ThermoBlend.
Apart from a few differences, lower cooking temp, blades need to be changed, and a more manual process, I can't fault the product. Recipes can be adapted from TM ones. I am very happy with my purchase and will continue to purchase from Kogan in the future.
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Why all the negative reviews??
I have read many negative reviews about this unit, but mine is excellent. I use it every single day for my family, and it has encouraged my kids to eat a wider range of fresh food. I can't compare it to a thermomix, I have never had one. For the price, it is an amazing, reliable little unit. If anyone is looking for more recipes. the Bellini book is available online, and a fabulous, extended resource. Lack of recipes was my only concern.
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Questions & Answers
Lauren W.asked
I need to buy another jug. Can anyone please tell me where I can get one.
Thankyou in advance
Craig.
No answers
Jeannie F.asked
what are blade covers? I didn't get one when I bought my machine.
No answers
Pat C.asked
I have purchased Thermoblend Elite, tried to contact help desk but get no reply except ticket number. We used Thermoblend Elite for first time last Monday, would only run for 5 seconds, then cut out, with message E04 contact Kogan. Have been trying to contact Kogan since Monday, apart from being given ticket numbers, no reply, could you please help, as I would like to use product. Thank you
No answers
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Ross x.Kogan
Hi Sharron, thank you for letting us know about your experience.
We are sorry that you are experiencing issues with your thermoblend.... Read more
If you have not already and you have any questions or concerns about your products, please contact our Help Desk for technical and warranty assistance here: https://www.kogan.com/au/help/