Kreepy Krauly RX-Tank
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58 reviews · Statistics
- Small (5)
- Average (35)
- Large (11)
Reviews
poor performance
started to give up after 12 months and as soon as the warranty period finished, it gave up completely.
... Read moreRex tank
Worked well for 12months, tracks started to fall off & was told to leave in the sun for a day, that worked well for 2 weeks.took back to service agent was told they replaced something inside. 12months later have been back to service agent twice as kept stopping now has just stopped again after 3 weeks. When worked was a good cleaner.service agent has been good couldn’t complain about service.
Have had 3 kreepys befor this ne ver really had a problem
Track continually falls off
Works well but unfortunately the track continues to fall off. No apparent adjustment obvious to increase tension. Cleans well in the liner pool when it works.
... Read moreKreepy Krauly RX-Tank issues
Bought the Kreepy Krauly RX-Tank in 2022. Has issues with tracks coming off and pieces falling out like blue circular discs after a week. Took back to place of purchase and they repaired. Worked better after this but never went up walls as suggested by salesperson and frequently had issue in needing tracks put back on and debris clearing out. Last week tracks would not even turn and could not see issue so pulled out of pool ready to return to shop. Had another try yesterday and put in pool and forgot to attach halo piece and cleaner is going up walls and has never worked better. Will watch and see if this continues.
... Read more
Hi Meldeakin,
Please give us a call on 1800 777 255 if you do have any more issues.
Find out how Kreepy Krauly RX-Tank compares to other Robotic Pool Cleaners
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Not great!
I’m a big fan of the original Kreepy Krauly, however the Tank in my opinion is the worst pool cleaner I’ve owned. Firstly it’s very sensitive to high levels of pool chlorine. While the plastic is not, the flexible silicone pipe connection and rubber tracks are not. I’ve had to replace twice in my ownership. The other issue I’ve had is the unit only going in one direction and not turning. I notified and brought in the unit to my local pool shop who contacted Kreepy Krauly but neither have successfully rectified the issue ….. I’ve given up ; this is going in the bin!
... Read moreWe are so sorry to hear this.
I am sure it is just something that needs to be checked or tweaked.
... Read more Please call 1800 777 255.I contacted the above and Autopool in Balcatta (agents for Kreepy Krauly) assisted and repaired the machine for a discounted price. Big thumbs up for Autopool
I’m glad they were able to assist. Thank you for your feedback
At least half the pool is clean
Bought rx-tank Jan 2022. For the first 10mths it was great. Cleaned very thoroughly as our pool accumulates a moderate amount of debris. Unfortunately, it then started having issues. Firstly, started getting stuck in the deep end as it wasn't 'rotating'. Turns out the tread had come loose on the tracks and needed replacing (under warranty). Worked well for another few weeks, but now it is getting stuck in the shallow end as it no longer seems to be able to climb the walls and gets stuck again. I will take it back to the pool shop again, but reliability should not be an issue with a pool cleaner after 18mths of use.
... Read moreHi Stu,
We are sorry to hear this has been your experience. We do try and deliver the best quality product to our customers.
... Read more If you do have any issue, please feel free to contact us on 1800 777 255 as sometimes it may be something small that needs to be tweaked or environment and our team can assist over the phone. Thank you for support Australian made and owned. From the Team @ KKGreat affordable product!!!
Love it, I have my weekend back! Was within my budget which was a big factor.
... Read moreAmazing piece of pool magic
We have had the RX-Tank for about 6 months now and it has been fantastic. We used to have an old-school suction type creepy crawly and still had to manually clean the pool to get rid of everything, but the tank keeps the bottom completely spotless. We have a curved fibreglass pool (no sharp corners) and it covers the whole pool with ease. Best pool accessory we have experienced. It goes up the walls, but won't go over the crest on to the steps, so you have to brush any dirt/leaves off the steps onto the floor where the tank will get it.
... Read morestop working
Bought RX Tank about 3 year ago, first 2 years it works fine, then it got slower and finally stopped a few month ago, took it to the shop and was told nothing was wrong, just need to change a pair of tracks with AUD 98, it works well in the first day with new tracks, then same issue appears, it get slower and stopped, call Kreepy Krauly, the lady asks me to send it back to the shop, the issue is still pending, as all part are still ok and expect the product to last much longer.
Hi Jerry,
We are sorry to hear this. If the unit has gone to the Kreepy Krauly for review, please rest assured, your unit will be reviewed and if there is any issue it will be resolved. If you do ha
... Read moreve any issues please give us a call on 1800 777 255.Find out how Kreepy Krauly RX-Tank compares to other Robotic Pool Cleaners
Know better, choose better.
Has my pool looking crystal clear
Bought the RX as an early Christmas present to myself in 2022 and now March 2023 my pool has never looked better. The little 'Poomba' (Pool Roomba) does his job and I'm happy with the efficiency of the clean. My only gripe is the terrible sucking noise it makes when it reaches the waterline before falling back to the pool floor. It has only recently started doing this and I haven't found a fix for the issue yet. But overall the product has been a game changer and very satisfied with my purchase.
After 1 year I thought I had bought a dud cleaner...
Having used a Polaris Robot cleaner for 8 years I switched over to the RX Tank as the Polaris Robot had issues collecting very fine dust particles at the bottom of the pool.
It worked fine for 10 months and then it gradually got slower and slower until it just stopped this week and would not move at all.
The tracks had stretched over time, to the point they did not have enough contact with the drive wheels, so off to the pool shop to discover they wanted $113.00 for 2 new tracks!
I rang Kreepy Krauly ready to do battle for a $850 product onl
... Read morey one year old, to my surprise they told me the tracks would be replaced under warranty as the supplier had change the composition of the rubber since I purchased to unit. Pity the staff at the pool shops that distribute the Kreepy Krauly were not informed that the tracks are under warranty due to the manufacturing issue. I wonder how many people are shelling out over $100 unknowingly.Close to perfection
Silent wall climber and good with large leaves and debris. My only issues are (1) a bit too small to cover even an average sized pool quickly (does take a day to cover the full pool) and (2) some elements look rather fragile (the floater and the flexible attachment). Hopefully don’t break any time soon. Apart from that, works like a charm!
... Read moreFind out how Kreepy Krauly RX-Tank compares to other Robotic Pool Cleaners
Know better, choose better.
Relaxing by the pool.
I reluctant to say I needed help with vacuuming the pool but a few winds storms and construction around. I admitted it made looking at the pool with bark and dust straight after I vacuumed made me disappointed. I bought the Kreepy Krawley and each time I look at the pool I’m excited to see it so enticing. My grandchildren named our Kreepy Krawley Violet. They like the smile that she puts on my face and of course always having a clean pool to swim in.
... Read moreAuthor stated being incentivised for this review
A great little pool cleaner
Does a thorough pool clean, hose doesn't get twisted or tangled up, better than a manual clean. After initial set up, it's easy to plug in and go. Picks up leaves and leaf litter easily. Recommend it for pebblecrete pools. Only a recent acquisition, so hoping it continues to be a great little cleaner.
... Read moreLot of Promise but misses on delivery
Had this pool cleaner for about 2 years. we already had the internals replaced once due to wearing out. initially it worked well, but eventually it just slows and stops and does not cover pool at all. It just is rather disappointing.
... Read moreHi Ralf, We are so sorry to hear this. Please contact us on 1800 777 255 if you have any concerns. I am sure we can get it back to how it use to be. It may be just some minor adjustment or something else that has changed in your system.
Questions & Answers
Current pool cleaner is not able to effectively suck up the vast quantity of gum leaves and nuts in my pool (gets jammed every 30 seconds).
Does the RX tank do a good job of picking up gum leaves and nuts in large quantities?
I also have the same problem. We turn the pump 24 hours a day for 2 weeks, with the RX-Tank, but bottom of the pool still full of small leaves
Hi ‘I am Angry’,
That doesn’t sound right. Please give us a call on 1800 777 255 and we will be able to assist.
Kind regards,
The Team @ KK
I have a pebble-creet pool surface, and have been using a standard KK for years. I am looking for an upgrade and like the sound of a robotic cross over unit. Does the Tank operate effectively on pebble-creet pool surfaces and climb the walls in a pebble-creet pool? Will it happily climb onto the steps and clean them as well? Thanks.
Hi Richard,
The rX-Tank will work in a pebblecrete pool. However due to the abrasive pool floor the tracks will wear faster. We do highly recommend a VTX-7 in a pebblecrete pool as the silicon seal has a large surface to share vacuum and abrasive environment wear.
Kind regards,
Team KK
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We are sorry to hear you have had this experience. Please give us a call on 1800 777 255.