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Becs Y.Canberra 2600, ACT
Rude and unhelpful staff
The staff are rude and smug. I was literally 2 minutes late for my appointment and they had “given my room away and could no longer accommodate my appointment today.”
I’m annoyed I’ve already prepaid a bunch of appointments otherwise I would never go back. Be very careful prebooking and paying for appointments in advance because the staff will be as rude as they like to you once they’ve already got your money
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Georgina B.South-Eastern Region, NSW
Wonderful service and excellent results
Am new to laser treatments, however, the girls at the Gunghalin Laser Clinic Are always very accommodating and friendly. As for the results, I have very dark hair and fair sensitive skin and I am blown away with how well the laser hair treatments have worked, after only two sessions. The service is prompt and on time. Very happy customer.
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Amanda A.Gungahlin 2914, ACT
Best thing I ever did!
Professional, caring and a great service. Laser Clinic has made all the difference to my confidence and I have shared my experience with many. Life changing if you want to be free of worrying about hair :)
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Laser Clinic Gungahlin
Excellent customer service, friendly staff and effective treatment. I am pleased with the results. I went in for a laser treatment, the results were amazing. After 8 treatments, I have a clear face without any growth.
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The reviewer stated that an incentive was offered for this review
Tracey HDickson 2602, ACT
Love love love micros!!
My sister actually asked if I had Botox, I laughed & says no its microdermabrasion! Monthly sessions have improved my complexion immeasurabley, my skin is clear abs glowing, I love the results
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Vanessa NooneNicholls 2913, ACT
- 2 reviews
My skin is finally amazing!
I started going to Laser Clinics in Gungahlin in June 2022 & my skin is now fantastic. The treatments have improved my skin way beyond my expectations! Staff are lovely too!
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The reviewer stated that an incentive was offered for this review
MelanieCanberra Central 2601, ACT
Great
Got my first laser hair removal done. Staff are very friendly & reassuring. Help you keep comfortable & always making sure if you’re okay. Laser in itself worked good, only been one session but already my hair is growing much slower. Would recommend :)
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Emma WardBarton 2600, ACT
- 2 reviews
Best decision
Fatima is fabulous. She’s turned me hair free, she offers meticulous advice and is really interested in helping me with my skin concerns. She has lightened my pigment and is committed to me being the best me. Thank you
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The reviewer stated that an incentive was offered for this review
LevyGreater Melbourne (Outer), VIC
Brenda. Excellent customer service
First time cosmetic injection use and very happy. Natural look and no bruising.
Under eyes more plump and marionette lines lessened. Forehead lines smoothing out! Thank you very much.!!
Much appreciated.
Xx
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MeerabCanberra 2600, ACT
Best Lip Filler Experience!
Went in today to get my fillers for the second time from the belco laser clinic. Cat was amazing in fixing up a little lump last month, from previous work done by someone else. I finally got more fillers from Cat today. She made sure I had an amazing experience, was gentle, explained everything really well and left me 110% satisfied. Will be going back in a couple of months to get another top up, and some micro done from her as well.
Thanks laser skin clinics! :)
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The reviewer stated that an incentive was offered for this review
GabrielaGreater Melbourne (Metropolitan), VIC
The best place!
The place is very good and the service is efficient and amazing m. I’m really happy with the results. Thank you for all the attention and care. I really recommend
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Unprofessional staff
Staff did not explain anything about what happens after laser is performed or what to expect. Rushed through all information regarding treatment and did not give instructions when the treatment was performed. After this, staff proceeded to talk about treatment in reception in front of other customers saying “can you try and get a closer shave next time.” Made experience uncomfortable and embarrassing.
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FeeMid North Coast, NSW
Prioritising my skin!
I had my first (complimentary!) skin treatment consultation today. The staff members were knowledgeable and helpful. I left with a clearer understanding of what I can do to better care for my skin & particularly my face.
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JessCanberra
Friendly and professional staff
I have been a long term client in Canberra and while in holiday booked into the Rosny clinic. The device was very efficient, professional and friendly. Highly recommend.
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LeslieQUEANBEYAN
Great Experience
Tina my Therapist today from LCA Woden was so friendly and knowledgeable with all my queries. Had a pleasant and great experience! Truly satisfied with excellent service.
1 comment
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Tashi
- 2 reviews
- 1 like
Pleasantly Surprised
I was very happy with the Belconnen Laser Clinc Australia, Camilla was mindful and professional when it came to looking after me. I will not hesitate to go back very nice staff.
1 comment
Laser Clinics A.Laser Clinics Australia
Thanks for the great review!
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Microdermabrasion at Laser Clinics Tuggeranong
Microdermabrasion at Laser Clinics Tuggeranong, Amazing, my face feels terrific, will continue with this treatment, therapists are professional and informative.
1 comment
Laser Clinics A.Laser Clinics Australia
Thanks for the great review
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Marg MCanberra
- 2 reviews
- 1 like
Woden (A.C.T.) Laser Clinic - Extremely disappointing
Six weeks before getting married, I decided to have some Botox to look my best, I chose the Laser Clinic store at Woden. It cost me $500 because it was on special. Attended the appointment, there was no mention of any risks. About 10 days after treatment, I noticed one brow was droopy. I was told that it wasn't the treatment which caused the problem, it was how my body took to it, however, a little bit more Botox could lift the brow, so had a review, and an appointment was made to attempt to correct it. The nurse told me she had spoken to the o...Read more
wners about the issue, and if I wanted it fixed, I needed to pay more. To be sure, I asked, "so you want me to pay more to fix the problem you created"? "Yes, it's company policy", was the reply. I was informed I needn't worry, the brow will be back to normal in 4-6 weeks, I get married in 3.2 comments
Laser Clinics A.Laser Clinics Australia
Hi Marg,
Thank you for providing this feedback.
Can you please send through your contact details to [email protected] so we can have someone get in touch with you to discuss this in more detail?
Cheers, LCA
Update - Laser Clinic contacted me to offer a meeting with those who provide the training to the team to see if there was anything they could do to help. If there was any treatment, it would be free o... Read more
f charge since it was considered a training procedure. They strategically placed some botox into my brow, explaining that it may or may not help. In addition to this, (making every effort to make me happy), they applied extra botox to treat my crows feet. Although the treatment they applied should have been done a week prior to having it for me to look my best on my wedding day, I was grateful that they tried hard to help, to be honest, they did everything humanly possible.Similar opinion? Write a review on ieatwords.com.au!
TammyCanberra
- Laser Clinics Australia - ACT
- Verified customer
Service above the rest!
Today I went into the Woden store for my Brazilian and under arm laser removal appointment, it was very busy and I waited about 30 minutes. The staff member who did my laser was amazing! Lowana is hands down the most professional worker I have come accross out of all the clinics I have visited over Canberra. Lowana was very apologetic about the lack of staff, efficient and friendly. Lowana is a huge asset to your business and should be rewarded for such excellent customer service and professionalism in a difficult time. If it wasn't for Lowana this review could have been a negative one. Thank you once again Lowana and keep up the excellent customer service you will go far!
1 comment
Laser Clinics A.Laser Clinics Australia
Hi Tammy,
Thank you for the great feedback and we will pass this onto the clinic.
We look forward to seeing you again soon.
Cheers, LCA
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DRJRcanberra
Happy overall
Laser Clinics Australia in Woden are very efficient and I usually don't have to wait too long for my appointment. The Laser hair removal treatments are quick and not too painful and all the staff have been professional and friendly. The treatment is working better in some body areas than others but seeing as my hair isn't very dark I was warned this may be the case.
1 comment
Laser Clinics A.Laser Clinics Australia
Thanks for this review and we're happy to hear you're enjoying your sessions with us.
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Laser Clinics A.Laser Clinics Australia
Thanks for the great review!