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Reviews

4.7

184 reviews
5
(158)
4
(14)
3
(5)
2
(5)
1
(2)
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Rachel

RachelPerth, WA

Excellent customer service

published

Clinic at Armadale have very professional friendly staff,they are always on time the hair removal treatment is excellent! Very satisfied client I would highly recommend this clinic anyday thanks ladies at Armadale.



Store LocationArmadale
TreatmentsLaser Hair Removal

The reviewer stated that an incentive was offered for this review

Very Friendly and Professional

published

I have been looked after by Danielle at Laser Clinics Belmont for several treatments and the high level of attention to detail, professionalisim and kindness from Danielle and her team is what keeps me coming back to the Belmont Clinic

I cant recommend this clinic enough !!



Store LocationBelmont

Scam (charging people for they own definition of products)

published
Store LocationPerth CBD
TreatmentsLaser Hair Removal
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Isabel W

Isabel WWestern Australia

  • 2 reviews

Treatments that did nothing felt like a scam

published
TreatmentsLED Light Therapy
Jules

JulesPerth, WA

IPL experience

published

Today was my second IPL treatment at the Baldivis clinic. I was treated by Brooke. Brooke was friendly and knowledgeable about the treatment. I’m happy to have chosen Baldivis as my go to clinic. Thank you ladies.

Store LocationBaldivis
TreatmentsLaser Hair Removal

The reviewer stated that an incentive was offered for this review

Jamila

JamilaPerth, WA

No Outcome

published

After 5 sessions of hair removal, and after approximately 6 months of treatment, I still see clearly the hair on my skin without any changes, less than 5% loss of hair.

Store LocationLaser clinic Perth
TreatmentsLaser Hair Removal
Noelene C.

Noelene C.Perth, WA

Skin feels so smooth

published

This was just my first session but already my skin feels better. The purple peel was uncomfortable, but only for a while. Looking forward to the remaining treatments. Great staff.

Store LocationMidland
TreatmentsCosmetic Grade Peels

Amazing customer service

published

I had the most amazing customer service in mandurah. It made the whole experience so comfortable and i will definately be back for future services. I look forward to my results.

Store LocationMandurah
TreatmentsLaser Hair Removal
Sarah X.

Sarah X.Perth, WA

Amazing staff

published

The girls at the midland store were extremely helpful and answered all my questions. They were super friendly and I felt safe in their hands. I enjoyed my first chemical peel and healing light treatment.

Store LocationMidland
TreatmentsCosmetic Grade Peels and LED Light Therapy

The reviewer stated that an incentive was offered for this review

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Excellent service by the staff

published

Great service ! This was my third session, and I am quite impressed by the professionalism and caring nature of the staff. I am seeing positive results now ! Thanks a lot girls !

Store LocationCarousel
TreatmentsSkin Needling

Friendly atmosphere

published

I’m so happy to have found the laser clinic in Mandurah the girls are very
Professional and extremely friendly .
I’m very impressed with the skin care products the price is very affordable and it feels great on my skin .

Store LocationMandurah
TreatmentsCosmetic Grade Peels
Vesna

VesnaPerth, WA

Great service!!!

published

Friendly professional staff, love the microdermabrasion services and the home skin care is amazing, best my skin has looked for a long time . Highly recommend laser clinic Joondalup
Thank you ladies x

Store LocationJoondalup WA
TreatmentsMicrodermabrasion
Julie B.

Julie B.Perth, WA

Brilliant

published

Absolutely brilliant, I really can’t believe I didn’t do this sooner. If you are still thinking about laser hair removal, just do it honestly the best $$$ I’ve spent in ages #nomorerazorsforme

Store LocationJoondalup
TreatmentsLaser Hair Removal
Gag

GagPerth, WA

The laser is great, customer service isn’t!

published

Called to say I was running 5 minutes late so was told I had to reschedule my appointment as they were fully booked, so I said I would come in and see if I could be seen.
Literally stepped in the door at 8.25am when my appointment was at 8.20am then made me wait 10 minutes for my turn as I’m assuming the client before me had gone over time, just to be told only my face could be done, not my arms, which is fine. Just didn’t appreciate the rush I felt during my appointment and the vibe from the staff. Given I’m a regular this is not the first time I have been disappointed by the staffs attitude.

Store LocationJoondalup
TreatmentsLaser Hair Removal
Brian C.

Brian C.Perth, WA

Amazing service

published

Laser clinic midland 10/10 service every time I go in for treatment! Nothing to say negative! Thanks for a great and trusting experience . Won’t think twice about using them for future treatments !!

Store LocationMidland gate
TreatmentsLED Light Therapy
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Kazza

KazzaPerth, WA

LCA Midland Great Service and Fabulous Staffs

published

Exceptional Service, friendly and caring staffs. Always a pleasure to visit. Had my Klaresca Treatment, extractions and Led Light Therapy. My skin has improved over the last 5 weeks. Thanks

Store LocationMidland
TreatmentsLED Light Therapy
Laura H.

Laura H.Perth, WA

Should have done it sooner!

published

Staff were friendly and informative and I can’t believe how simple the procedure was. I’ve been putting off trying laser, but should have done this ages ago! Value for money.

Store LocationBelmont Forum
TreatmentsLaser Hair Removal
A customer

A customerPerth, WA

I was uncomfortable with the customer service.

published

Nothing outrageous to make me rate this low, but as a professional business to do with customer service and the competition that’s out there I expected to be treated better and for it to be more welcoming. I didn’t ask to buy any products but felt pressured to do so, I didn’t ask for them nor did I ask for them after my session; i ended up spending another $100+ on the products. I don’t appreciate being the customer to give a negative review, but I don’t feel comfortable and now I have to go back for another 5 sessions.
Maybe it was to do with my age I am young but I paid for the service and expect to be treated the same as any other customer.
Once I’m done with the sessions I’m taking myself elsewhere.

Olga

OlgaPerth, WA

Fantastic service

published

I go to Laser Clinics in Mandurah and the service is always great and the girls are really nice and helpful. Also they always run on time. I'd definitely recommend it.

Store LocationMandurah Forum
TreatmentsLaser Hair Removal

Fast. Friendly. Professional

published

I have my Face & Underarms done for permanent hair removal. Great service. Lovely girls. They are always running on time & if a service is on special they always let me know before hand.

Store LocationMidland Gate
TreatmentsLaser Hair Removal
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Questions & Answers

mel

melasked

Laser Clinics Australia - WA

Why does laser hair removal need the aftercare products ($110) to be used after having a hair removal session when ipl/spl does not require any aftercasre except staying out of the sun ? The products are not cheap so I am assuming this is to compensate for treatments that are on specials like $10 underarms ?

1 answer
RMclennan
RMclennan

The use of the after care products will help improve the your results from the ipl and prevent any possible side effects from the ipl, like darkening of existing skin pigmentation, and to help prevent any bacterial infection from a reaction to the ipl etc. No it isn't absolutely necessary to purchase them from LCA, you could go to any shop that sells beauty products and buy the same stuff for less. I bought some of the products because i wanted something to treat my pigmentation, and a glycolic scrub to help with ingrown hairs, which have caused me scarring in the past. The Skinstitute stuff is made in Australia and the bottles are massive, so i imagine they're worth what you pay. They would last a really long time. But you're totally within your rights to say no and use your own preferred products! They do tend to push them on you, and it wasn't a nice surprise at the end of my first round of treatment.

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