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RachelPerth, WA
Excellent customer service
Clinic at Armadale have very professional friendly staff,they are always on time the hair removal treatment is excellent! Very satisfied client I would highly recommend this clinic anyday thanks ladies at Armadale.
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The reviewer stated that an incentive was offered for this review
Very Friendly and Professional
I have been looked after by Danielle at Laser Clinics Belmont for several treatments and the high level of attention to detail, professionalisim and kindness from Danielle and her team is what keeps me coming back to the Belmont Clinic
I cant recommend this clinic enough !!
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Scam (charging people for they own definition of products)
Be aware of additional charges. It won't be any exclusions when you paying for package. They will give you form to sign where is stated it's not refound. And only after (in my case it was in a middle of procedure) they will let you know that there is additional charges. For me its almost 50% of price for whole package. Definition for my procedure in wikipedia and how they describe this in their clinic different (they just describe it as they want to apply additional charges and scam trusting people). In addition they will try to sell you their ...Read more
products (by describing them as absolutely necessary). Whoever experience the same can contact me as I took this matter to consumer protection. Non refound politic is illegal in Australia. I believe it's not right way to have business and look like absolute scam. Until I get my refound I will be visiting this clinic and have lovely time. Also I will "reccomend" this clinic to everyone and on every possible social network.Similar opinion? Write a review on ieatwords.com.au!
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Isabel WWestern Australia
- 2 reviews
Treatments that did nothing felt like a scam
For a very long time I have had a skin condition which made large patches of my skin very dry, itchy and discoloured. When it started it was only on my back so I ignored it but it eventually appeared on my chest, neck and was growing onto my face. My skin started to make me feel quite self conscious so I went in, talked to the staff and agreed to buy 6 sessions of the LED light therapy. The treatment did nothing but slightly lighten the spots but they darkened again a week after the treatments. The treatments were extremely expensive and I felt...Read more
scammed since they did nothing. The ladies working at the clinic were polite and friendly but gave me lots of misinformation. They gave me lots of ideas as to what they thought my skin condition was and when I asked my GP about those ideas she practically laughed saying they could definitely not be it. It worried me knowing that I had been paying people who really didnt know anything about skin to give me treatments. Overall this company feels more like a scam that preys on self conscious people so they can take their money. It was way too expensive for what I got and the way they encouraged me to buy more treatments made me feel like they were saying I needed them. I would rather just feel comfortable in my skin, spots and all than waste money on something that really does not work.Similar opinion? Write a review on ieatwords.com.au!
JulesPerth, WA
IPL experience
Today was my second IPL treatment at the Baldivis clinic. I was treated by Brooke. Brooke was friendly and knowledgeable about the treatment. I’m happy to have chosen Baldivis as my go to clinic. Thank you ladies.
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JamilaPerth, WA
No Outcome
After 5 sessions of hair removal, and after approximately 6 months of treatment, I still see clearly the hair on my skin without any changes, less than 5% loss of hair.
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Noelene C.Perth, WA
Skin feels so smooth
This was just my first session but already my skin feels better. The purple peel was uncomfortable, but only for a while. Looking forward to the remaining treatments. Great staff.
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Amazing customer service
I had the most amazing customer service in mandurah. It made the whole experience so comfortable and i will definately be back for future services. I look forward to my results.
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Sarah X.Perth, WA
Amazing staff
The girls at the midland store were extremely helpful and answered all my questions. They were super friendly and I felt safe in their hands. I enjoyed my first chemical peel and healing light treatment.
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The reviewer stated that an incentive was offered for this review
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Excellent service by the staff
Great service ! This was my third session, and I am quite impressed by the professionalism and caring nature of the staff. I am seeing positive results now ! Thanks a lot girls !
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Friendly atmosphere
I’m so happy to have found the laser clinic in Mandurah the girls are very
Professional and extremely friendly .
I’m very impressed with the skin care products the price is very affordable and it feels great on my skin .
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VesnaPerth, WA
Great service!!!
Friendly professional staff, love the microdermabrasion services and the home skin care is amazing, best my skin has looked for a long time . Highly recommend laser clinic Joondalup
Thank you ladies x
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Julie B.Perth, WA
- Laser Clinics Australia - WA
- Verified customer
Brilliant
Absolutely brilliant, I really can’t believe I didn’t do this sooner. If you are still thinking about laser hair removal, just do it honestly the best $$$ I’ve spent in ages #nomorerazorsforme
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GagPerth, WA
The laser is great, customer service isn’t!
Called to say I was running 5 minutes late so was told I had to reschedule my appointment as they were fully booked, so I said I would come in and see if I could be seen.
Literally stepped in the door at 8.25am when my appointment was at 8.20am then made me wait 10 minutes for my turn as I’m assuming the client before me had gone over time, just to be told only my face could be done, not my arms, which is fine. Just didn’t appreciate the rush I felt during my appointment and the vibe from the staff. Given I’m a regular this is not the first time I have been disappointed by the staffs attitude.
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Brian C.Perth, WA
Amazing service
Laser clinic midland 10/10 service every time I go in for treatment! Nothing to say negative! Thanks for a great and trusting experience . Won’t think twice about using them for future treatments !!
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KazzaPerth, WA
LCA Midland Great Service and Fabulous Staffs
Exceptional Service, friendly and caring staffs. Always a pleasure to visit. Had my Klaresca Treatment, extractions and Led Light Therapy. My skin has improved over the last 5 weeks. Thanks
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Laura H.Perth, WA
Should have done it sooner!
Staff were friendly and informative and I can’t believe how simple the procedure was. I’ve been putting off trying laser, but should have done this ages ago! Value for money.
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A customerPerth, WA
I was uncomfortable with the customer service.
Nothing outrageous to make me rate this low, but as a professional business to do with customer service and the competition that’s out there I expected to be treated better and for it to be more welcoming. I didn’t ask to buy any products but felt pressured to do so, I didn’t ask for them nor did I ask for them after my session; i ended up spending another $100+ on the products. I don’t appreciate being the customer to give a negative review, but I don’t feel comfortable and now I have to go back for another 5 sessions.
Maybe it was to do with my age I am young but I paid for the service and expect to be treated the same as any other customer.
Once I’m done with the sessions I’m taking myself elsewhere.
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OlgaPerth, WA
Fantastic service
I go to Laser Clinics in Mandurah and the service is always great and the girls are really nice and helpful. Also they always run on time. I'd definitely recommend it.
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Fast. Friendly. Professional
I have my Face & Underarms done for permanent hair removal. Great service. Lovely girls. They are always running on time & if a service is on special they always let me know before hand.
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Questions & Answers
melasked
Why does laser hair removal need the aftercare products ($110) to be used after having a hair removal session when ipl/spl does not require any aftercasre except staying out of the sun ? The products are not cheap so I am assuming this is to compensate for treatments that are on specials like $10 underarms ?
1 answer
The use of the after care products will help improve the your results from the ipl and prevent any possible side effects from the ipl, like darkening of existing skin pigmentation, and to help prevent any bacterial infection from a reaction to the ipl etc. No it isn't absolutely necessary to purchase them from LCA, you could go to any shop that sells beauty products and buy the same stuff for less. I bought some of the products because i wanted something to treat my pigmentation, and a glycolic scrub to help with ingrown hairs, which have caused me scarring in the past. The Skinstitute stuff is made in Australia and the bottles are massive, so i imagine they're worth what you pay. They would last a really long time. But you're totally within your rights to say no and use your own preferred products! They do tend to push them on you, and it wasn't a nice surprise at the end of my first round of treatment.
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