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Reviews

4.5

132 reviews
5
(93)
4
(25)
3
(5)
2
(4)
1
(5)
  • Build Stage
    • Post-Construction (36)
    • Mid-Construction (1)
  • Customer Service
    4.6 (27)
  • Site Admin
    4.6 (25)
  • Timeliness
    4.3 (26)
  • Structural Integrity
    4.6 (24)
  • Plumbing & Waterproofing
    4.3 (24)
  • Electrical & Lighting
    4.3 (25)
  • Flooring
    4.7 (24)
  • Transparency
    4.2 (19)
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Reviewer Photos & Videos

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  • Verified customer

met our expectation

published

Overall the quality and service met expectation. Better quality control at earlier stages of building would have prevented a lot of later rework and fixes. On the whole we are satisfied with the built and services. 1.reasonably good but need rework a number of times.2.when Steve Dimitriou came on board it was better managed.3 we hardly used it but for that few times we used, the response was reasonably prompt.



Construction End DateJul 2018
1 comment
Latitude 37 Homes
Nick W.Latitude 37 Homes
Cam

CamMelbourne

  • Verified customer

Our Dream Home .. A Reality

published
Construction End DateMar 2018
1 comment
Latitude 37 Homes
Nick W.Latitude 37 Homes
  • Verified customer

Great Builders, Superb Workmanship

published
Construction End DateMay 2018
1 comment
Latitude 37 Homes
Nick W.Latitude 37 Homes
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Ian M

Ian MIvanhoe

  • Verified customer

Our Beautiful New Home

published
Construction End DateOct 2017
1 comment
Latitude 37 Homes
Nick W.Latitude 37 Homes
Unni

Unnimelboutne

  • Verified customer

Lovely home

published
Construction End DateSep 2017
1 comment
Latitude 37 Homes
Nick W.Latitude 37 Homes
louturley

louturley

  • 2 reviews
  • Verified customer

Great Builders, Great Home

published
Construction End DateAug 2017
1 comment
Latitude 37 Homes
Nick W.Latitude 37 Homes
Lorsey

Lorseymelbourne

  • Verified customer

A Building Company that works with you

published

We wish to thank all at L37 for the build of our brand new townhouses. This was just a dream 18 months ago and now we are standing in our new quality homes thanks to L37. We are happy that we did our homework initially and chose a builder that understood and was flexible with changes to house design to suit what we needed. The journey from knockdown to handover has been an exciting experience for us. We are looking forward to moving into our newly built low maintenance townhouses. Cheers to L37.
Laura & John

Construction End DateOct 2017
1 comment
Latitude 37 Homes
Nick W.Latitude 37 Homes
Michael

MichaelUpwey

  • Verified customer

Great home on a difficult sloping block

published
Construction End DateMay 2017
1 comment
Latitude 37 Homes
Nick W.Latitude 37 Homes
tim

timberwick

  • Verified customer

great company to work with

published

we just started our shopping for a builder, we know L37 specialize in sloping block and they build a lot of millon dollar home, it has a good reputation in the industry, that's why we chose them to start with. We just paid our deposit and with L37 we have just been through the early design stage. So far, both me and my wife feel their professionalism in handling our project and the person we work with are always punctual to meeting. the design team always listen, take notes of my wife’s wish list. they are always patient and respectful. Would high recommend this company to anyone!

Construction End DateDec 2018
2 comments
Latitude 37 Homes
Nick W.Latitude 37 Homes
tim
tim
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  • Verified customer

Good Builder in Bayside area

published

- Good concept and townplanning process with quick turnaround.
- Great customer service and response to emails.
- Willing to listen and make changes that are reasonable. Not everything is possible but they try within reason.
- Quality finish and defects inspection process.
- Did not have any material variations during the build.
- I would use this builder again overall for a modern build at a reasonable price.

Construction End DateSep 2017
1 comment
Latitude 37 Homes
Nick W.Latitude 37 Homes
geoff289

geoff289Melbourne

  • 2 reviews
  • 10 likes
  • Verified customer

Terrible experience with this company

published
1 comment
Latitude 37 Homes
Nick W.Latitude 37 Homes
Andrew

AndrewMelbourne

  • 2 reviews
  • 2 likes
  • Verified customer

One year on.

published
Construction End DateJun 2016
1 comment
Latitude 37 Homes
Nick W.Latitude 37 Homes
  • Verified customer

A brilliant home and building experience

published
Construction End DateJul 2017
1 comment
Latitude 37 Homes
Nick W.Latitude 37 Homes

Ant & Melita, thanks for the glowing review, we're very pleased to have again delivered on our Vision, Happy Clients, Great Homes. We hope you enjoy your fantastic new home for many years to come.
Regards,
Doug MacLeod
CEO/Director

  • Verified customer

Satisfied Customers

published

Our home was handed over around 6 or so weeks ago. Having had some time to enjoy and cast a critical eye over the finished product, as well as to reflect on the building journey, we can say that we're pleased with our new home. There was a few issues encountered in the build, however in the context of the overall process, these were relatively few and not overly major and, for the most part, addressed well.

The staff at Latitude were helpful and professional.

On consideration, we're comfortable recommending Latitude to those considering building.

Construction End DateJun 2017
1 comment
Latitude 37 Homes
Nick W.Latitude 37 Homes
  • Verified customer

Amazing Design and Exceptional Quality

published
Construction End DateMay 2017
1 comment
Latitude 37 Homes
Nick W.Latitude 37 Homes
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  • Verified customer

Lovely Home

published
Construction End DateMay 2017
1 comment
Latitude 37 Homes
Nick W.Latitude 37 Homes
Jeremie

JeremieMelbourne

  • Verified customer

Smart, Professional & Attentive Builders

published
Construction End DateMay 2017
1 comment
Latitude 37 Homes
Nick W.Latitude 37 Homes
ICCL

ICCLMelbourne

  • Verified customer

Exceptional quality and attention to detail

published

I have just recently had my home handed over to me last week and was in awe of the finished product! The home itself is quite large (72sq in total) in a french provincial style, over three floors and a steep slope, but this did not deter L37. We had seen Chris Sfiligoj who designed multiple homes shown on Australia's Best Homes and loved the ideas and concept he generated. The construction phase generally ran well with most of the site managers being super attentive and consulted us at every stage of the progress. My only qualm was that we had 6 site managers which led to my built being almost 6 months overdue.

Construction End DateJun 2017
1 comment
Latitude 37 Homes
Nick W.Latitude 37 Homes
  • Verified customer

Fantastic Experience! Great Service!!

published
Construction End DateFeb 2017
1 comment
Latitude 37 Homes
Nick W.Latitude 37 Homes
Con Mel

Con MelMelbourne

  • Verified customer

Happy Client Great Home

published
Construction End DateMay 2017
1 comment
Latitude 37 Homes
Nick W.Latitude 37 Homes
Page 3 of 7
See all Latitude 37 Homes reviews

Questions & Answers

Samw

Samwasked

Has Latitude 37 got an answer for me. How could this happened. First day moving into my new house after the landscape was done I checked the water tank. I have seen dirty water in the toilet before. I found the leaves trap on top of the water tank broken at the rim and the mesh badly damaged, obviously done quite a long time ago. The plumber checked and there was no pump in the tank. The water pipe going into the tank was folded onto itself and taped together in quite a professional way. Obviously removed by a plumber needing a ladder to get up there to remove the pump.
Two days later on a hot 40 degrees day the new evap cooler failed to work.
The next day one of the new toilets blocked. Lat 37 blamed me for using too much toilet papers and blame the landscaper for putting dirt into the pipes!!
The week after, hoping to find something positive about my build I found the ceiling over the alfresco starting to sag and crack. I am trying hard to find something, anything built by latitude 37 that is done right first go.
Definitely not the gutters. Not the down pipes. Not the walls. Not the windows. Not the flyscreens. Not the doors. Not the slab.
Not the plaster ceiling. Not the floorboards. Not the sliding screens. Not the kitchen tap. Not the kitchen exhaust. Not the basin taps. Not the oven. Not the light switches. Not the evap cooling. Not the hot water system. Not the water tank.
Arrrh.....the carpets. They were put in fine. But only found out later that the carpet company refused to use the underlay that lat 37 charged me a lot to upgrade. Why. The quality of this expensive upgraded underlay was still too poor for the company to deal with.

Is this what Latitude meant by great homes happy clients.

No answers
Samw

Samwasked

It was my last site manager who ignited this whole mess by refusing to build a retaining wall that Latitude 37 had already taken money for. The same person buried my front porch under concrete. The same person covered my featured laminated timber beam with concrete on his own initiative. The same person who begged me to back signed stage inspections yet refused me entry into my own home. The same person repeatedly reported to his senior that the house was completed when it was not. The same person who offered to do private discounted work on my house but please keep this quiet he said. He offered to tile my shower with mosaic tiles from his home for a reduced cost. He offered to paved my alfresco for a reduced cost yet Lat37 refused to do the same because their previous work in this area failed badly. The same person who put on my site buildings materials that were not to be used on my project.
Yes. This same incompetent, untrustworthy site manager was now assigned to look after the maintenance services of my house. Is this for real?
It this how Lat 37 gets back at clients who complain about their bad builds?

2 answers
Peter
Peter

Sorry to hear that. Which means how important a good site manager is! I was so lucky I had him for my last site manager. Even just had for 2 month. He just bright my life. We still keep in touch at the moment. Even now, every time I send him a photo with faulty. He just call his trades come and fix straight away. Very reliable person.

Samw
Samw

Believe me I am so happy for you. Yours must be the other Lat37.

Samw

Samwasked

Has Doug McLeod retired? Why does W Nick now own all the words of D McLeod

Why is there such a high turnover of managers, ceo, directors? Even the name was changed from Esperance to Lat 37. To run away from bad publicities?

No answers

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