A nice little package but when first used, the Lift Plus leaked water everywhere (the unit, not the iron). Took it back to Laurastar who initially insinuated it was something I did wrong, but when they plugged it in, problem reoccurred and they had a wet floor. About a week later it was returned fixed. I would have thought as it was still new, they would have replaced it. Next gripe is one person tells us to use the shoe all time, but when I saw it on TVSN, the Laurastar person said only with darks, motifs, etc. Love the iron (and I hate ironing) but still getting use to it as I don't use it that often. Recommend it but customer service was a tad disappointing.

This is my second Laurastar Lift and love the ironing result. I purchased this one in April 2017 and it has just started to leave brown stains on clothes. The filter does not need replacing. I am very disappointed and I am constantly having to re-wash clothes. Can you advise a solution please.

We have had 3 irons in 40 years and this is the worse iron. It has been changed once already for leaking. The iron was purchased in July and we were assured the problem was fixed in the new model. What was a good product is now substandard. Maybe the irons don't have the same quality control they use to.

I like the way Laurastar irons. It is a great product as you can iron vertical. I was disappointed when the hose started to fray after one month of owning it. Can the rubber hose explode without the protective coating as I can feel the heat from the rubber when ironing.

I was seriously thinking of buying one of these machines. Reviews are very disappointing and now have no confidence in product. I wonder if somebody from Laurastar could comment on where quality issues are at today as I don't want to become yet another customer who has to return the machine after purchase!

Never ending problems.
First unit stream trigger would stick
Advised this was fixed
happened again
replaced with updated model Which shorted home power supply.
Replaced with lift plus.
Unit now has a burning smell and drenches clothing instead of ironing them.
This brand use to be good. What has changed???

To say I am disappointed with this Iron is an understatement. I have returned once for repairs which took some 5 weeks and repeated phone calls. I note in the reviews their irons are shorting - mine is has started this process and it is only 18 months old. The steam presser button come away from the iron some 12 months ago. Dreadful product. Such a shame as my previous Laurastar lasted some 8 years. Caveat emptor.

I purchased this iron approximately 4 years ago it has already been replaced twice due to them both being faulty now on my third iron the cover is terrible it has now cracked as it does not obviously withstand the temperature the second one I had the cover melted now I used it today to find the cover has now cracked and unsafe to use I find the cover to obviously be of cheap or faulty quality! This now being out of warranty I assume that I am going to be expected to pay to have this repaired just for the next one to do the same! For the price I paid for this iron I am extremely unhappy with the quality of this product!

I bought the laurastar lift after using a Phillips normal iron and I am happy that I made the switch to a steam iron. It cuts my ironing time in half and makes the chore easier. I would recommend it.

We purchased the Lift Plus from TVSN when it first came out. At first, it was wonderful, then after a few months, no matter what we tried, it just kept spewing water out when you try to iron anything. It was sent to the Brisbane repairer and returned with the same issue. After some very unpleasant dealings with Laurastar, who basically accused us of using the iron for commercial purposes, TVSN stepped in and the iron was replaced. Again, after a few months, the same thing has happened and I am back to using my old iron. Nearly $1000 wasted and a lemon in the cupboard.

I never thought I would actually say that about ironing but I m actually really starting to enjoy it. I had an old Philips steam stations for years which broke down and saw the Laurastar Lift on the Choice review. The iron is so light, it just glides. I can use it just to steam out clothes without having to take out the board each time. It just gets the job done so much faster. I really like the fact that it s easy to use, heats up in no time and I can carry it around. I stopped taking my silk blouse to the dry cleaning because I totally trust it. I admit it s a big investment but worth every penny. Can t live without my Lift ever again.
Great steam, easy to use, design
Expensive bit worth it