LOVE my Laurastar - highly recommend
Bought my Laurastar and would never look back. My mother-in-law says hers has lasted for years, and never has a problem. Goodbye to the days of buying replacement iron after iron. So far has lasted me 3 years without a single issue.
Irons quickly and well. Awesome height adjustability.
Can get it serviced locally.
Purchased at Laurastar Cannon Hill.
The Laurastar is well worth the money. So many useful features, like the fan assisted board and the hot box pack away option. No wait time for heat up when refilling. This iron will cut your ironing time in half (or better). Easy to set up and pack up.
Purchased in November 2021.
Costly to repair poor customer service
The iron is great when it works however the repairs are costly. Our iron had water and steam coming out at the same time. Took the unit with the water dispenser to Malaga to be fixed, advised not to leave the dispenser at the store. Cost us $334 to fix with parts replaced. When tried at home the problem was still there. Returned it to the store and after recording the fault on video was asked to bring the dispenser in. Was told the problem was the dispenser ! Very rude service by the staff member. Absolutely no customer focus. Were the parts actually meant to me replaced or the dispenser? No way to treat your customers.
Ironing is a treat with the latest Laurastar(S4a)
Our last Laurastar lasted 13 years, we were going to get it serviced - but told it needed a big repair($650 approx) from the technician at Laurastar.
Decided to trade it in and get the latest one - S4a, shown all the features about it in the show room, great!
Bought it, used it the next day and it was a treat to use it and very easy ironing, all different types of materials - great, as well the steam operation perfect.
So a great purchase again, and hopefully it will last a long time again as the previous one.
Purchased in February 2021 at Laurastar for $1,874.00.
- Verified purchase
This is our second Laurastar
Had one for 14 years. The darned thing would not die and I so yearned for the latest model. The new one has been a pleasure and the latest innovations have meant delicates and hard to iron items are now even easier to make perfect. Once you have had one of these irons with its easy to fold and store board you can never go back.
Too early to tell
I bought this as I do a lot of ironing of bed linen for my Airbnb's so it has been awesome using the Laurastar for that purpose. It has cut down my ironing time by half and so far I am pleased with the results. It is a little cumbersome to maneuver but only time will tell the rest.
Great ironing machine but be careful it can be dangerous.
Just bought a new machine and the first thing I did was crush my fingers badly when trying to work out how it folded. We also thought it was a steam only machine like the Philips we replaced and left the iron flat down on the cover while reading the instructions, exit one cover. It is also incredibly heavy so if you don't have a permanent position for it erected you're not going to be able to lift it out of a storage cupboard on your own. I still don't know how to collapse it without wrestling with it for a few minutes. Not sure what causes it ...but it miraculously and without warning collapses (mind you fingers !!). Also the power cable has no home and uselessly drags along behind (beware of trip hazard) Having said all that it would have to be the best home ironing system ever and produces spectacular results easily and quickly.
A great product UNTIL you require a spare part, and you do not live next door to the so-called facto
No our first Laurastar but given current events it could very well be our last. True, the unit was purchased in 2005 and apart from returning it to the Melbourne address twice in the first twelve months since purchase it has always worked very well, provided you look after it.
The unit is used very lightly and after 13 years it is not unreasonable to expect a part to wear but what we did not expect was the 'Flat iron unit' to develop a serious safety water leak which if unattended could very well lead to electric shock danger and a consumer c...
We had our S4 for about 4 years before we handed it down to my brother and purchased a Laurastar Lift. When they tell you that the product cuts your ironing time in half, it really does! Not only that, but I can quickly steam a suit jacket before I head out without having to actually stuff it up :)
Amazing ironing system! Couldn't work with anything less...
The ironing system works extremely well on all fabrics, even the most delicate, thanks to the protective soul plate which is super easy to put on and pull off. I love the 2-speed blower and vacuum system. Very satisfied with the streaming capabilities. The only thing I think needs improvement is the capacity of the water tank. It seems to run out quite frequently.
The wife has fallen in love...again
Versatile,proficient,does the job in one stroke without having to double back as you often have to with more standard irons.
The reverse airflow provides additional applications and looking forward to cutting down on some of the dry cleaning bills.
It’s expensive but if you’re going to take time to do a chore you may as well have a really good appliance to work with
Best Ironing I have ever done
I love my Laurastar, it is the best ironing machine I have ever used and is great across a number of fabrics.
I see some other people have mentioned that the board is heavy, this is to be expected as it is a steam station so it has to make large quantities of steam and hold a lot of water. I leave mine up all the time so that I can iron at any time. It heats up very quickly and the tank lasts a long time before refills. Excellent for pure cotton sheets, pillow cases etc and also delicates such as silk.
Superbly better than conventional irons
This is our second unit my wife loves it. Negative would be the unit is very heavy and not as easy to manage as demonstrated. Having said that it's ironing capabilities are great. Good steam flow and takes all the work out of ironing. It's cut our ironing time in half.
My 2nd best friend
Good iron but not always get perfect result
Unit very heavy
Good for tshirts with logo
Good size ironing board, accessories over priced
Not sure if I have to have unit serviced
Sometimes heavy fabric eg jeans do not always get out wrinkles l may be doing something wrong.
Seeing myself ironing every thing I can find !
I found Fantastic results with the Viscose trousers, Cotton work craps, Hemp shirts and Brushed cotton pyjamas I ironed. It is certainly gentle on the garments that I have ironed so far and I found incredible results with the steam and the sucking feature made the seams so crisp !
It’s more than just an iron!
Great on all fabrics and makes ironing a real pleasure. Steaming capabilities are impressive, easy to maintain and clean. All round awesome unit!
Easy to operate and and only need two fingers to iron! I think I’ll find it hard to go back to a conventional iron after using the Laurastar.
I love that you can iron anything without having to change settings all the time. The finish is always crisp. I don't think I could go back to a normal to a normal iron. In fact this is my second Laura Star iron. They are a pleasure to use. Love it!
This is perfect
I love it to bits, wouldn't have anything else. Best thing ever invented. For anyone that has to iron a lot of men's shirts, go and buy one of these machines, they are a must have ! It is great for delicate items, just use the protective metal cover. Makes Ironing a dream.
Great combination of iron and steam, ease of operation and simplicity amazing. The time saving along with the range of garments that can be accommodated makes weekly ironing and preparation for work a breeze. What did we ever do without it. The set-up, storage and versatility of the Laurastar makes the difference.
- Verified purchase
I just love ironing
I went into the Laurastar Blackburn showroom early last month with the intention of buying the Lift plus, however I just fell in love with the S6 and Pulse models. Unfortunately, they were a bit pricey for me but I looked at the S4 and thought that the price/value was fantastic. I got a great deal and the sales lady Ada even threw in a few extras. Of course she made ironing look like fun rather than a chore. No doubt she has one of her own and has been using it for years. She showed me how I could basically dry clean a suit and iron shirts...in half the time of a normal iron. My husband takes his suit jackets to the dry cleaners every week but he won't need to now because it is just so easy to run the the iron up and down the back of the suit to take out those creases. The steam just continues on and on, it just doesn't let up. I know there are some negative reviews on here but seriously how many happy customers can be bothered writing a review to say how good a product is? I read through the reviews before buying and actually discussed this with Ada. She said that there are unfortunately some faulty irons but considering they sell hundreds of irons a month that around 5-10 systems might be faulty. Nevertheless, she re-assured me that if I had any problems within 2 years that they would fix or replace the iron. From what I've read here and the responses from the company they are more than willing to find the right outcome and in most cases it seems either a repair or straight out replacement. What more could anyone want in after sales service? I'm at a loss as to why some people here bag this product. All going well after a month. I love this iron.
Questions & Answers
Steam is coming out or the area where the water fill unit is. Any ideas?
Hello James B. Please give our Customer Support Team directly on (03) 9894-1400 so that we can assist.
Hello there . I bought a Laura star Magic S4 in 2007 and Although we had the odd problem, This Iron served us well and was an absolute pleasure to use. Unfortunately it took its last breath a few days ago. I am thinking of reinvesting but My main worry is this ...
I am living in Ireland, am I covered under the 2 year Guarantee ?? and my second question is....
In the past I had to ship my boiler over to the UK for repairs which was extremely expensive but to my knowledge there are no repair agents here in Ireland that deal with Laura Star. Does Laura star still have a repair Agent currently in the UK that will carry out repairs ?
Look for to your reply
Ooh one more question is there two models ...An S4 and an S4a ??
Thanks so much for your enquiry. Unfortunately you have come through to Australia. So what I can suggest is that you email your queries through to [email protected] as they will be more than happy to help out and point you in the right direction.
Enjoy your day :)
You are very welcome!
Do you do on site service or do i have to send my system to you?
sorry no onsite as we have specialised equipment that is set up in our workshop, please call customer support on 1800 999 910 for assistance
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