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Reviews

(135)
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Gerry

GerryPerth, WA

  • 3 reviews

Leitner Libelle Folding Bike

published

I bought a Leitner Libelle Folding Bike with a 16 AH battery around 3 months ago and it arrived well packed and intact. It was easy to put together with not much assembly needed and has performed flawlessly since then. I got the bigger 16AH battery as we live in the hills in the Perth WA Darling Ranges and figured that the extra range would come in handy which has proved to be the case. I was amazed with the speed of delivery and with the quality of the build so would have no hesitation in recommending Leitner to anyone. I'm over 70 with pretty dodgy knees so it enables me to continue to enjoy riding without too much effort.

Purchased in October 2020 at On line.




Wayne - Oregon, USA

published

Purchased in January 2020.

You get what you pay for.

published

For the price, you can't expect to buy the Rolls Royce of bikes.
I'm not brave enough to attempt my full 60Km (return)commute to work every day as I don't think the battery will last.
I need some parts and nowhere on the site can I order individual bike parts.

Purchased in October 2018.

1 comment
Leitner
Leitner E.Leitner
None

NoneNorth Queensland, QLD

Lots of fun

published

Thought about buying electric bikes for a while, researched and looked at a few but when we saw the Leitner bikes we could see that they filled our needs. Other bikes are up to twice the price with no better quality. Delivery was fast, assembly was easy and the bikes are living up to our expectations, or better.

Purchased in November 2020 at Leitner Online store for $1,395.00.


Graeme

GraemeSouth-Eastern Region, NSW

Fantastic Libelle bike

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Purchased in October 2017 for $1,080.00.


Absolutely love my new Leitner Libelle folding electric bike.

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Purchased new Leitner ebike, company great to deal with. Bike is fantastic, great build, all works as advertised. No complaints, very happy. Great to purchase from Aussie company with someone you can phone and get return call same day.

Purchased in October 2020.


markehemming

markehemmingSouth East Queensland, QLD

  • 19 reviews
  • 18 likes

Brilliant....!

published

Purchased in September 2020 at Leitner Online store for $1,089.00.


Barry

BarryKimberley, WA

Car replacement

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My partner and I purchased a Leitner Super T and a Libelle respectively.

We live in Broome with periods of time in Perth. With the heat and humidity in Broome over the summer months it is good to be able to get to destinations without being sweaty. My partner works full time and me part time and we use the bikes to go to work and also do most of our shopping. It has substantially replaced car use and been fun to ride. I changed the seat on the Libelle and fitted and soft sprung seat which works well. Great to be able to fold the bike(s) to put in the car for the trips to Perth.

It was good to be able to negotiate on the freight as the regular freight charge is expensive. No regrets. Excellent buy.

Purchased in May 2020 at Leitner Online store.

Awesome little ebike

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great bike, on the street and so much fun off road on walking trails and anywhere really, looking to buy another battery to carry on the rack to extend the range!

A great bike

published

Purchased in August 2020 at Leitner Online store for $1,099.00.


Karel C.

Karel C.South East Queensland, QLD

Outstanding ebike.

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I am very happy with my electric bike. I have been using it for already 5 months and works as the first day even in Brisbane which is a really hilly city. I had to call them for a little issue and they fixed it really quickly and kindly. 100% recommended.

Purchased in March 2020 at Leitner Online store for $1,100.00.


Adrian

AdrianSoutheast, SA

Great Bike

published

The Libelle was a birthday present, my partner was extremely happy with it. The customer service was excellent, delivery was quick and was well packed . I will be looking at purchasing the Berlin Cruiser in the near future .Cheers

Purchased in August 2020 at Leitner Online store for $1,125.00.


AussieBrian

AussieBrianFar North Queensland, QLD

  • 10 reviews
  • 1 like

I want to give more than 5 stars!

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I went for the dual suspension folding bike, ordered it Wednesday arvo and it was here in Cairns the following Wednesday morning (a miracle for anything I've ever bought online) and I couldn't be happier.

There was a minor hiccup with a part that simply wouldn't fit correctly but a short phone call (thank you, Jennifer) then 7 seconds with a screwdriver and I was off!

I urge anyone thinking about an electric bike to fully consider all options before buying but when it comes to product, price and service I have no hesitation in suggesting Leitner is well worth a look.

Aahhh, the pure joy of being back out there on a pushie!!!

Purchased in July 2020 at Leitner Online store.

1 comment
AussieBrian
AussieBrian

Excellent product at exceptional price point.

published

Great staff, rapid shipping, good follow up. Bike is nice looking and rides great. I was impressed by the level of care the bike was packed in the box. It was easy to finish assembly. Would buy again.

Purchased in July 2020 at Leitner Online store for $1,149.00.

Caroline

CarolineMetropolitan Adelaide, SA

  • 3 reviews

The most fun I've had in years

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Purchased in June 2020 at Leitner Online store for $1,199.00.

Great customer service

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Thank you Jennifer your customer service was great, delivery was so quick and everything was packed so good there was no damage when unpacked. Really impressed. Instructions on web site made it easy to assemble. Purchased x 2 for back of motor home.

Purchased in April 2020 at Leitner.


Carol C.

Carol C.Metropolitan Adelaide, SA

  • 2 reviews
  • 1 like

love my bike

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I purchased my libelle folding e-bike from Leitner. The customer relations was excellent - thank you Jennifer and Tim .Having lung disease I get breathless upon exertion and I thought my bike riding days were over. not so with this ebike. It is sturdy,reliable and easy to ride due to pedal assist - it is also really good to look at !!!! I love my bike and the fun it gives me - thank you Leitner.

Purchased in February 2020.


SixP

SixPGreater Melbourne (Outer), VIC

  • 2 reviews
  • 4 likes

Researched for 2 years b4 we brought

published

Very happy with purchase.
Pickup from Depot - easy, great assistance. both cartons fit into my hatchback.
My son easily put both together.
After decades for me(10 yrs for my son)
We are riding 3/7 days a week-15km round trip today, using low assistance as needed. Feel improving in health and fitness while having fun.
My son enjoys.
Happily surprised how much look forward to riding and accomplishing so much more exploring where we can ride.
We ride on bike paths, dirt tracks and enjoy the dual suspension.

Purchased in February 2020 at Leitner.


Kar

KarLaverton Victoria Melbourne

Nice product

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Really nice bike, price is reasonable and quality is good, Leitner team members is doing great job to assist ! Worth to buy ! Product come with good condition and delivery on time, in the future I believe that leitner bike will be comes out more products ! !

Date PurchasedJan 2020

Fits our needs

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Received bike 1week ago and it was together and on the road in under 1hr
My wife has a bad hip and I have 1 knee, bone on bone so the bike is excellent for getting us both exercising and when we get the next one we will be ready for trips in the car and exploring on the bikes
Thanks Learner for a great quality package
Regards Graham

Date PurchasedDec 2018

Page 1 of 8

Questions & Answers

Greg S.

Greg S.asked

I wanted to know the price of shipping before I bought. When I filled in my order - the reply was shipping not available to that address. What do I do ? I live in Newcastle NSW Australia.

1 answer
Wayne M.
Wayne M.

Greg,
Sorry I cannot help you with shipping to Newcastle NSW because I live in Sutherlin, Oregon - USA. My Super "T" was delivered from Seattle to me. However, I can tell you that I'm completely happy with my Leitner bike. I would encourage you to order it no matter the shipping costs.

I'd call Leitner in Melburn and ask.

Good day!
Wayne


Lori Baker

Lori Bakerasked

How can I get a replacement key for the one I have lost.....thank you

1 answer
Wayne M.
Wayne M.

Contact Leitner....?


Peter C

Peter Casked

Hello and thanks for the listing. I have been researching E BIKES for 6 months now and find the whole exercise very confusing especially when watching U TUBE as it seem most people are just price takers. I originally come from Australia but now living in TEXAS US. Question How well are the bikes packed and what happens if it is damaged in transport? Does the bike come with fat tires? How does one access warranty work if so required? I will only be using this for around town on good surfaces and not in the BUSH Any further information you can supply would be greatly appreciated. All the reviews sound Wonderfull so hopefully this is the answer Many Thanks Peter CRAIG Midlothian TX 76065

2 answers
Wayne M.
Wayne M.

Peter, I'm happy to help, and I'm especially happy with my Leitner Super "T" too!

First Peter, I understand your frustrations with shopping for ebikes. I did extensive studies before I bought the Leitner, so let me answer your concerns, and add some thoughts too.

Immediately after you buy it you'll get an email describing what you should do if the package is damaged or the bike is. They want to know immediately. Secondly, the Leitner comes from Seattle. Much quicker than other ebikes from China.... Mine arrived in Oregon in 2 day's, but it's closer than Texas!

First about power. Leither offers a 350 watt battery. Watts doesn't equal power (for going up hills). Rather, watts equals distance you can travel before the battery dies. If you are riding across Texas then the more watts you can afford the better you'll be. Amps equals power, (battery watts times amps = torque (these calculations are on line) and my 20 inch foldable Leitner has enough "torque" to power me up a 5% grade in second gear and not peddling hard! I was impressed because I will be using my bike on dirt trails in the Oregon (out-back) deserts.

Now, other popular ebikes say that they have 750 watts, but upon further study you'll learn that those 750 watts is "Max" watts that you are paying about $500 more for than the Leitner. The Leitner has 350 watts, but they will tell you straight - up that theirs "maxes out at 650 watts"! Send Jennifer an email and ask her about it. I paid $999.00 as opposed to the RAD at $1599.00 for about the same power and duel suspension too!

Because I will be riding in dirt 4 inch "fattie" tires are not my choice. Leitner has 2 1/2 inch tires. I installed thorn-proof tubes that you may want to consider cuz ya never know.... The 4 inch tires offered on the RAD, 20 inch folding bike steals power due to their width. Thus, you have to peddle harder on pavement! The 2 1/2 inch tires are great for street...but don't forget that the Leitner comes with full suspension whereas the RAD don't! I weigh 200 LBS, and the suspension doesn't bottom out on me! Impressive? Yep!

The packaging. Leitner has everything secured and nothing was broken, scratched or damaged! However, I did break a lever. Totally my fault. I called Leitner, and spoke to "Jennifer". If you talk to her tell her I said "HI"! She immediately sent me the replacement part - that I paid for - and got in 2 day's! Additionally, they followed up with an email about the bikes lighting process that was incorrectly printed in the manual. I'm sure that the Leitner's 12 month warrantee will be great based upon my contact with Jennifer for that part. The RAD has a 90 day warrantee! I wonder why?

I'm hopeful that this answers your questions. I know I was long-winded, but it's important that I pass on information that helped me decide on the Leitner Super T. I got the red one, and it's cool!

In closing I give the Leitner staff and product 6 stars! Five for the product, and add another star for the helpful staff (who speak your language, Peter....)! I'm pleased with both. You will be too.

Have fun with your Leitner!

Wayne
Oregon

Peter C
Peter C

Thank you Wayne it is nice to have input by someone who has had experience other than those involved in merely selling the item. One thing that really impressed me was the color which will be my request. All my cars are red and red has always been my first choice. I really appreciated you taking the time to respond to someone you do not know so hopefully my experience will be as positive as yours. You mention 2 and half inches do you have to specifically order that size. Many Thanks again and God Bless Peter CRAIG MIDLOTHIAN TEXAS


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