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bad breaks
i love my electric bike, however the brakes are shocking, i live in a very hilly area, the back brakes squeal badly and wore out within weeks. Leitner offered to give my money back however that is not what I wanted, i will need to upgrade the brakes, i would think that Leitner need to build the bikes with better quality brakes, that is my only complaint
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Colin PeckhamRichmond-Tweed, NSW
- 3 reviews
Its worth a 6 star review
My wife has just received her Leitner step through for Christmas. What fantastic pre-sale information, quick delivery, amazing after sales service, and what a great made quality bike. Its a great off road bike as well in my opinion, and my wife has to stop me from borrowing it from her, as its great when strong gusting winds are blowing against you, as it does in Ballina NSW where we live. It has exceeded our expectations, and she will be using it around the streets and beaches here a lot. We plan to take put it on the back of our Motorhome, ne...Read more
xt to my non electric bike, as it will be great especially when we are free camping, and we will be charging it up from our roof mounted solar panels via an inverter. The lights are excellent and so easy to operate, the braking is positive, and its a very comfortable ride. I particularly like the stand design which makes parking up and taking off effortless. Its worth a 6 star rating in my opinion, and to make life easier for two pensioners its great value for money. In addition it was well packed and the assembly was very easy.Similar opinion? Write a review on ieatwords.com.au!
More than I expected.
Company. So good communications. Online and by phone. Delivery spot on. Item well packed and straight forward to assemble. The Bike (Milan 24") is pure quality and a dream to ride. Thoroughly delighted. Thanks Leitner for an excellent product. As a senior I hope to be using this bike for pleasure for a long time to come.
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Find out how Leitner Step Through compares to other Electric Bikes
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daveSydney Surrounds, NSW
- 2 reviews
- 2 likes
an inspired buy
my purchase was the venice elec step through / it arrived on time undamaged / assembly was childs play / test ride was perfect / the bike is a well made solid construction but still lightweight and the finish is first class in construction and paintwork / it smacks of class all round and has to be the best value item in australia / my wife does not see much of me these days as i am on the bike whenever i can
thanks again for a great product
david hogston
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Great bike.....love it....heaps of fun!
Purchased the 24" Milan step thru and couldn't be happier. As I am 5'3" in height this model suits me perfectly. I so wanted to ride a bike again, but being older now, I struggled with the hills and ended up walking and pushing my old bike up the hills! My new electric bike is the perfect solution for keeping fit and having fun and sailing up the hills now!
I did a lot of research before purchasing from Leitner and after reading all the positive reviews and comparing price, value and service with other brands and companies, I ordered the Mila...Read more
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BrianBrisbane
A first class step thru cycle.
This Leitner electric stepthru is my first new cycle in forty years. The power assistance is grand, but doesn't takeover, if you cease peddling then you also lose the power assistance, so for exercise as well as commuting the power assist is wonderful. Good battery life is great.
Assembly was very simple and straightforward, shipping carton was first class. Altogether an excellent buy.
BC. Brisbane. Qld.
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jack.hart.5205Perth, Western Australia
- 3 reviews
- 2 likes
Wife has a dodgy hip !!!!
Yep the bike fits my wife per pose, as stepping over the usual size bike was a chalange, so this low slug folding unit was a winner in her eyes and no has no trouble getting on and off, on the normal bike she was limited in her riding range, but now it's not a problem, l am the one chasing her,
So l might bye one too in a few years !!!!!
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Larry Laisouth perth
- 2 reviews
- 2 likes
Unbeatable value and service
Fourteen months trouble -free months later, this becoming my number choice vehicle to move about in my congested hilly suburb. I discovered its an unique class on its own: able to be stored in booth, step through, low centre of gravity, attractive in appearance and price. Well thought of and constructed mechanical and electrical modes inter-exchange mechanism. Reliable service and honest advice is another pleasant surprise.
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Reg Hansen
- 2 reviews
- 3 likes
SIX MONTHS LATER
Very pleased
Reg Hansen
I have now owned this bike for about six months and am so pleased the the purchase. It is better than owning a second car. My friends and relatives also borrow it and love it.
Some of the features that are important are a good chain guard, mud guards, soft start feature, larger tyres for a softer ride, the step through suits me as an 81 year old, comfortable seat, a good carrier, disc brakes front and rear.good lights, good suspension for the front wheel and great value for my money.
The only negatives are the:The battery chargers causes some interference on the radio and I would prefer yellow lights instead of red on the battery and power level screen as my eyes are not very sensitive to red.
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Find out how Leitner Step Through compares to other Electric Bikes
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Excellent bike
This bike is excellent! Prompt delivery, and due to an assembly fault I tested their after sales service and found it really good. The fault was quickly sorted and I am loving getting out and about in style.
Thanks to your team for your prompt attention and your excellent product.
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rogerthatAU
- 5 reviews
- 4 likes
Works great as a commuter
I ride this to work 24km return every day. It's really good, and has exceeded my expectations. I got the XL battery, because of my range anxiety, and never a problem, always heaps of battery power left. I can just cruise or pedal when I feel like it. I'm a 105kg male...not a problem. Welcome to the future, dude!
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VikstarGreater Melbourne (Inner), VIC
- 3 reviews
- 1 like
Love my Venice Cruiser
After suffering a knee injury I was struggling on my regular bike riding around hilly Mount Waverley. I had heard of pedal assist electric bikes and decided to shop around to see what I could find. I was delighted with the Leitner price but could it deliver on quality? I took the plunge and wasn't disappointed.
Three rides later and I am in love with my new bike. Hills that usually caused me to jump off and walk are now a breeze and I can finally keep up with my husband who usually leaves me for dust in his bike riding wake. Also nothing quite feels better than when one is overtaken by a bike riding superstar and then overtaking them when a huge hill presents itself. LOL
Thanks, Ephraem. . :)
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PenGMelbourne
- 4 reviews
- 2 likes
- Verified purchase
Beautifully designed! Thought of everything
I Love my Leitner eBike!
Beautifully designed! Thought of everything. Very sturdy and riding up steep hills is a cinch!
It took me a few times of riding around to work out what and why it is designed like it is, and now I can see why.
For example, the 6kmph (walking pace) throttle is the best for starting up, gone are the awkward hops as I get into the saddle. And, the engine stops immediately I stop cycling, which is a wonderful safety feature.
Because I am delighted with it and my husband was envious, we just bought him one too!
We are looking forward to exploring all the local bike paths and places we've not been to before.
[I agree with another reviewer that a speedometer would be a fun addition.]
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ArtieGoolwa, SA. 5214
- 4 reviews
- 1 like
Leitner Venice 26" dream
I had my doubt about the quality of the bike when I ordered the bike. The frame & paint work exceeded my expectations. The paint work is beautifully done. The frame welding is of excellent quality. I bought the bike with the 16 ah battery. No regrets here. Its such pleasure to ride again after 2 knee injuries. Thought that bike riding days were over. I enjoy now rides of 40 to 50km without pain or problems. My wife (who still rides her normal bike) wants a Leitner Venice Cruiser as well. We have ordered a second bike. Wind or hills are no probl...Read more
em anymore with pedal assist. The customer service is excellent. Putting the bike together is a breeze with the online manual. To sum it all up: FANTASTIC bike. I can recommend anyone that's thinking about getting an electric bike to get a Leitner. It stands out in the crowd. MY OPINION A YEAR LATER: After a bit more then a year riding my Leitner Bike I still like the bike. My wife and I have done many rides with distances from 15 to 55km. This bike is fantastic. It is an absolute pleasure to ride. I ride my bike every morning around 6am for a 21km ride. I can not fault the bike.Similar opinion? Write a review on ieatwords.com.au!
IngridAU
I really love my Leitner Berlin Cruiser
I tested a few electric bikes that cost twice as much as the Leitner. I was hesitant to order the Leitner without being able to test it because I wanted to know whether the pedal assist kicked-in quickly. -- On some other brands the pedal assist felt a bit sluggish --. I have not been disappointed. The after sales support is also excellent. It is fantastic to be riding a bike again, and absolutely brilliant to have pedal assistance on all the hills in Sydney.
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Find out how Leitner Step Through compares to other Electric Bikes
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- Verified purchase
Good bike good service
We recently bought a Venice from Leitner. The price was good, delivery prompt and the assembly not difficult. Good attitiude from Leitner as well. Bike lives up to it's claims, rides well and is good quality.The battery lasts longer than we expected and is easy to charge.The security is also good we haven't had to remove the battery.Recommend Leitner any day !!
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Absolutely brilliant!
I love my bike - in particular I love that I can ride it as a normal pushbike or and/or use the pedal assist when needed. Great service before, during and after sale. The bike is really solid but is easy to maneuver. I have had heaps of compliments on how good it looks.. Thanks Ephraim
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kevin07Broulee south Coast nsw
what a great bike!!!
I am 81 years old, and now II can ride any where i want, The finish on the bike is A1, and so easy to put together. The bike is so quiet, I have given the bike 5 stars. and the spokes in the wheels are made of stainless steel.I can't get over the 1st class finish on this machine, and as for the welding on the frame could not be better, as I was a welder I know what I am talking about
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Highly recommend
I’ve done over a 1000 km’s in 4 months on my Leitner Venice step through, my longest trip was 60 km.
I’m in my 50’s and have osteoarthritis in my hips (hip replacement next year). I bought a second battery for long journeys but haven’t needed it so far.
I love the half handle throttle control – very hard to find on an ebike; although I always pedal it helps to get me going from a standing position. I’ve taken this thing up dirt tracks on hills and the throttle has helped me maintain balance when my legs failed me.
I’ve modified my bike s...Read more
lightly, changed the seat for a more long distance variety, added a basket to the front and a lockable rigid box (like you see on motorbikes/scooters sometimes) that I can put on when I go shopping or leave off for general riding. This bike can get you up steep hills but it is a bit hard going for me, although I haven’t come across a hill I’ve had to push it up. It is a heavy bike and I wouldn’t like to have to pedal far without the motor assistance. I struggled with some of the bolts in assembling and would take it to a qualified bike mechanic to put it together if I had to do it all over again.Similar opinion? Write a review on ieatwords.com.au!
Great Bike.Great Service
Purchased two step through models of these solidly built Chinese bikes. Overall they are of excellent quality and though somewhat heavy they are easy to ride
.Dealing with Ephraem regarding their purchase and related issues was highly professional.
I would highly recommend without hesitation anyone in purchasing an electric bike to purchase a Leitner model.
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Questions & Answers
Winston Holmesasked
Good Evening. I am about to purchase an electric bike after searching the internet for all the varied options and makes. My budget is $1500 max (including freight).
I live in Bunbury WA and I note freight varies quite considerably between Companies from "free" to over two hundred + $'s (not sure why the difference).
Anyway I tried to get your calculation but wasn't happy to proceed nearly all the way thru the order process just to get a figure. I would appreciate it therefore if you could send details.
I am considering a 26 inch step thru or the larger "ultimate" or similar.
I'm not finding it easy buying on line and worry should i have some problems with whatever bike I buy along the way - do you have a repair agent somewhere in WA?
I guess its fair to say I am leaning towards one of your bikes (like the recent award you won) but I am also looking at a "Hamburg" trecking; "Hasa Swift"; and the Bullshark Road Electric Bike. They all have their selling points such as pricing, large discounts, free freight or low freight and so on.
Any thing you could add to help me feel confident that your bikes are the best buy would be appreciated.
By the way I am a fit 77yo who enjoys a ride but finds that strong winds and hills are becoming more of a deterrent!!
Thanking you in anticipation. Kind regards. Winston Holmes (0466971252)
3 answers
Yes it was me
Leitner E.Leitner
Hi Winston,
Thanks for your message. All freight costs goes directly to the freight companies. It is calculated using the size and weight of the carton and your location. All freight is transported via road not air, hence the high cost. Lithium Ion batteries cannot be shipped via air unfortunately. You can simply give our customer service team a call on 1300 856 725 or send us an email at [email protected] to see if we can search around and find a cheaper courier option for you. For example, shipping a cruiser bike to Bunbury WA 6230 is around $205 via a different courier than our default courier. Hope this helps. Please contact our customer service team to discuss further. We look forward to hearing from you.
Regards,
Leitner team
Good morning - Thanks for the above and Alex's phone call that I missed.
After reviewing the different options for a mid priced e-bike I have narrowed it down between a Leitner or one from another Company. That Company has come up with a great price by dropping the freight component.
I understand your approach to the freight charges and therefore request your very "best" total cost on :
26 inch Berlin "step-thru" or 26 inch Berlin "step over"
Originally I was interested in the "Ultimate" but note it is out of stock. If that situation is likely to change in the near future I'd appreciate your "best" price for an "Ultimate" .
I wonder if there is a place in WA where I could get service work done if necessary.
Thanking you in anticipation. If necessary I could be contacted on 0466971252.
Kind regards. Winston Holmes
louiseasked
what is the warranty on your e bikes?
1 answer
Leitner E.Leitner
Hi Louise,
We provide a 1-year warranty on the electrical components of the bike (e.g. Battery, Motor, Controller etc.).
Then we provide a 2-year warranty on the frame itself.
Please note, warranty only covers manufacturing defects or faults and does not cover water/liquid damage, accidental damage or misuse.
I hope that this helps and please reach out if you have any further questions or concerns.
Thanks!
-Leitner team.
Nuria Riveraasked
where Can I get one of this electrical bike in Perth?
No answers
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