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Reviews

4.8

70 reviews
5
(62)
4
(6)
3
(0)
2
(1)
1
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bad breaks

published

i love my electric bike, however the brakes are shocking, i live in a very hilly area, the back brakes squeal badly and wore out within weeks. Leitner offered to give my money back however that is not what I wanted, i will need to upgrade the brakes, i would think that Leitner need to build the bikes with better quality brakes, that is my only complaint

Date PurchasedOct 2016
Colin Peckham

Colin PeckhamRichmond-Tweed, NSW

  • 3 reviews

Its worth a 6 star review

published
Date PurchasedDec 2016

More than I expected.

published

Company. So good communications. Online and by phone. Delivery spot on. Item well packed and straight forward to assemble. The Bike (Milan 24") is pure quality and a dream to ride. Thoroughly delighted. Thanks Leitner for an excellent product. As a senior I hope to be using this bike for pleasure for a long time to come.

Date PurchasedAug 2016
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dave

daveSydney Surrounds, NSW

  • 2 reviews
  • 2 likes

an inspired buy

published

my purchase was the venice elec step through / it arrived on time undamaged / assembly was childs play / test ride was perfect / the bike is a well made solid construction but still lightweight and the finish is first class in construction and paintwork / it smacks of class all round and has to be the best value item in australia / my wife does not see much of me these days as i am on the bike whenever i can
thanks again for a great product
david hogston



Date PurchasedNov 2016

Great bike.....love it....heaps of fun!

published
Date PurchasedOct 2016
Brian

BrianBrisbane

A first class step thru cycle.

published

This Leitner electric stepthru is my first new cycle in forty years. The power assistance is grand, but doesn't takeover, if you cease peddling then you also lose the power assistance, so for exercise as well as commuting the power assist is wonderful. Good battery life is great.
Assembly was very simple and straightforward, shipping carton was first class. Altogether an excellent buy.
BC. Brisbane. Qld.

Date PurchasedAug 2016
jack.hart.5205

jack.hart.5205Perth, Western Australia

  • 3 reviews
  • 2 likes

Wife has a dodgy hip !!!!

published

Yep the bike fits my wife per pose, as stepping over the usual size bike was a chalange, so this low slug folding unit was a winner in her eyes and no has no trouble getting on and off, on the normal bike she was limited in her riding range, but now it's not a problem, l am the one chasing her,
So l might bye one too in a few years !!!!!

Date PurchasedJul 2016
Larry Lai

Larry Laisouth perth

  • 2 reviews
  • 2 likes

Unbeatable value and service

published

Fourteen months trouble -free months later, this becoming my number choice vehicle to move about in my congested hilly suburb. I discovered its an unique class on its own: able to be stored in booth, step through, low centre of gravity, attractive in appearance and price. Well thought of and constructed mechanical and electrical modes inter-exchange mechanism. Reliable service and honest advice is another pleasant surprise.

Reg Hansen

Reg Hansen

  • 2 reviews
  • 3 likes

SIX MONTHS LATER

published

Very pleased
Reg Hansen
I have now owned this bike for about six months and am so pleased the the purchase. It is better than owning a second car. My friends and relatives also borrow it and love it.
Some of the features that are important are a good chain guard, mud guards, soft start feature, larger tyres for a softer ride, the step through suits me as an 81 year old, comfortable seat, a good carrier, disc brakes front and rear.good lights, good suspension for the front wheel and great value for my money.
The only negatives are the:The battery chargers causes some interference on the radio and I would prefer yellow lights instead of red on the battery and power level screen as my eyes are not very sensitive to red.

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Excellent bike

published

This bike is excellent! Prompt delivery, and due to an assembly fault I tested their after sales service and found it really good. The fault was quickly sorted and I am loving getting out and about in style.
Thanks to your team for your prompt attention and your excellent product.

rogerthat

rogerthatAU

  • 5 reviews
  • 4 likes

Works great as a commuter

published

I ride this to work 24km return every day. It's really good, and has exceeded my expectations. I got the XL battery, because of my range anxiety, and never a problem, always heaps of battery power left. I can just cruise or pedal when I feel like it. I'm a 105kg male...not a problem. Welcome to the future, dude!

Vikstar

VikstarGreater Melbourne (Inner), VIC

  • 3 reviews
  • 1 like

Love my Venice Cruiser

published

After suffering a knee injury I was struggling on my regular bike riding around hilly Mount Waverley. I had heard of pedal assist electric bikes and decided to shop around to see what I could find. I was delighted with the Leitner price but could it deliver on quality? I took the plunge and wasn't disappointed.

Three rides later and I am in love with my new bike. Hills that usually caused me to jump off and walk are now a breeze and I can finally keep up with my husband who usually leaves me for dust in his bike riding wake. Also nothing quite feels better than when one is overtaken by a bike riding superstar and then overtaking them when a huge hill presents itself. LOL

Thanks, Ephraem. . :)

PenG

PenGMelbourne

  • 4 reviews
  • 2 likes
  • Verified purchase

Beautifully designed! Thought of everything

published

I Love my Leitner eBike!
Beautifully designed! Thought of everything. Very sturdy and riding up steep hills is a cinch!

It took me a few times of riding around to work out what and why it is designed like it is, and now I can see why.
For example, the 6kmph (walking pace) throttle is the best for starting up, gone are the awkward hops as I get into the saddle. And, the engine stops immediately I stop cycling, which is a wonderful safety feature.

Because I am delighted with it and my husband was envious, we just bought him one too!
We are looking forward to exploring all the local bike paths and places we've not been to before.

[I agree with another reviewer that a speedometer would be a fun addition.]

Artie

ArtieGoolwa, SA. 5214

  • 4 reviews
  • 1 like

Leitner Venice 26" dream

published
Date PurchasedFeb 2016

I really love my Leitner Berlin Cruiser

published

I tested a few electric bikes that cost twice as much as the Leitner. I was hesitant to order the Leitner without being able to test it because I wanted to know whether the pedal assist kicked-in quickly. -- On some other brands the pedal assist felt a bit sluggish --. I have not been disappointed. The after sales support is also excellent. It is fantastic to be riding a bike again, and absolutely brilliant to have pedal assistance on all the hills in Sydney.

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  • Verified purchase

Good bike good service

published

We recently bought a Venice from Leitner. The price was good, delivery prompt and the assembly not difficult. Good attitiude from Leitner as well. Bike lives up to it's claims, rides well and is good quality.The battery lasts longer than we expected and is easy to charge.The security is also good we haven't had to remove the battery.Recommend Leitner any day !!

Absolutely brilliant!

published

I love my bike - in particular I love that I can ride it as a normal pushbike or and/or use the pedal assist when needed. Great service before, during and after sale. The bike is really solid but is easy to maneuver. I have had heaps of compliments on how good it looks.. Thanks Ephraim

kevin07

kevin07Broulee south Coast nsw

what a great bike!!!

published

I am 81 years old, and now II can ride any where i want, The finish on the bike is A1, and so easy to put together. The bike is so quiet, I have given the bike 5 stars. and the spokes in the wheels are made of stainless steel.I can't get over the 1st class finish on this machine, and as for the welding on the frame could not be better, as I was a welder I know what I am talking about

Highly recommend

published

Great Bike.Great Service

published

Purchased two step through models of these solidly built Chinese bikes. Overall they are of excellent quality and though somewhat heavy they are easy to ride
.Dealing with Ephraem regarding their purchase and related issues was highly professional.
I would highly recommend without hesitation anyone in purchasing an electric bike to purchase a Leitner model.

Page 3 of 4
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Questions & Answers

Winston Holmes

Winston Holmesasked

Good Evening. I am about to purchase an electric bike after searching the internet for all the varied options and makes. My budget is $1500 max (including freight).
I live in Bunbury WA and I note freight varies quite considerably between Companies from "free" to over two hundred + $'s (not sure why the difference).
Anyway I tried to get your calculation but wasn't happy to proceed nearly all the way thru the order process just to get a figure. I would appreciate it therefore if you could send details.
I am considering a 26 inch step thru or the larger "ultimate" or similar.
I'm not finding it easy buying on line and worry should i have some problems with whatever bike I buy along the way - do you have a repair agent somewhere in WA?
I guess its fair to say I am leaning towards one of your bikes (like the recent award you won) but I am also looking at a "Hamburg" trecking; "Hasa Swift"; and the Bullshark Road Electric Bike. They all have their selling points such as pricing, large discounts, free freight or low freight and so on.
Any thing you could add to help me feel confident that your bikes are the best buy would be appreciated.
By the way I am a fit 77yo who enjoys a ride but finds that strong winds and hills are becoming more of a deterrent!!
Thanking you in anticipation. Kind regards. Winston Holmes (0466971252)

3 answers
Winston Holmes
Winston Holmes

Yes it was me

Leitner
Leitner E.Leitner

Hi Winston,
Thanks for your message. All freight costs goes directly to the freight companies. It is calculated using the size and weight of the carton and your location. All freight is transported via road not air, hence the high cost. Lithium Ion batteries cannot be shipped via air unfortunately. You can simply give our customer service team a call on 1300 856 725 or send us an email at [email protected] to see if we can search around and find a cheaper courier option for you. For example, shipping a cruiser bike to Bunbury WA 6230 is around $205 via a different courier than our default courier. Hope this helps. Please contact our customer service team to discuss further. We look forward to hearing from you.
Regards,
Leitner team

Winston Holmes
Winston Holmes

Good morning - Thanks for the above and Alex's phone call that I missed.
After reviewing the different options for a mid priced e-bike I have narrowed it down between a Leitner or one from another Company. That Company has come up with a great price by dropping the freight component.

I understand your approach to the freight charges and therefore request your very "best" total cost on :

26 inch Berlin "step-thru" or 26 inch Berlin "step over"

Originally I was interested in the "Ultimate" but note it is out of stock. If that situation is likely to change in the near future I'd appreciate your "best" price for an "Ultimate" .

I wonder if there is a place in WA where I could get service work done if necessary.

Thanking you in anticipation. If necessary I could be contacted on 0466971252.

Kind regards. Winston Holmes

louise

louiseasked

what is the warranty on your e bikes?

1 answer
Leitner
Leitner E.Leitner

Hi Louise,

We provide a 1-year warranty on the electrical components of the bike (e.g. Battery, Motor, Controller etc.).

Then we provide a 2-year warranty on the frame itself.

Please note, warranty only covers manufacturing defects or faults and does not cover water/liquid damage, accidental damage or misuse.

I hope that this helps and please reach out if you have any further questions or concerns.

Thanks!
-Leitner team.

Nuria Rivera

Nuria Riveraasked

where Can I get one of this electrical bike in Perth?

No answers

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