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Reviews

4.1

53 reviews
5
(35)
4
(5)
3
(5)
2
(1)
1
(7)
  • Product Quality
    4.7 (29)
  • Return Claim MadeYes (1) · No (28)
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Delivered the correct product on time

published

It was easy to find the contact lenses I needed on the website.
The price was good and the delivery was on time.
I have received the correct size and correct brand

Product Quality
Return Claim MadeNo
Marina A.

Marina A.Perth, WA

Great! All good

published

Easy to navigate. Satisfied with products available and with the quality.
The same brand I purchased before. Good price. The only thing I could suggest is a lens case as a gift like all other online shops do. Thanks

Product Quality
Return Claim MadeNo

The product filled my needs

published

Very satisfied and am very happy with the price . Thank you lensworld! Delivery was a bit slower as I had to wait for the product I ordered to be back ordered. Other than that small issue I am extremely happy with my product .

Product Quality
Return Claim MadeNo
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Margerita

Margerita

  • 2 reviews

I always use Lensworld

published

I always use Lensworld because their contact lenses that i use are a good price and they are quick on delivery and also i get a refund from my private health care



Product Quality
Return Claim MadeNo
leisaryan

leisaryanSouth East Queensland, QLD

  • 2 reviews

terrible customer service

published

I have been buying from lensworld since I've been buying my contact online( about 3 years )and I always ordered +3, this time I was goning to try daily contacts. By mistake I ordered -3, so I rang to see if I could change it for a +3 and because the box had been opened they wouldn't swap them for me, although I just wanted to swap for the +3. No contacts had been opened, it would have been very easy for them to sell them on. I will never buy from Lenaworld again. I run my own business and pride myself on looking after my customers, customers is what keeps business going, we shouldn't treat all customers with respect and courtesy they deserve, especially when an honest mistake is made.

Product Quality

So great, easy and super quick! Thank You

published

Site was easy to navigate, quick check out and fast delivery! Was recommended by a friend and they were 100% on the money! The products were exactly what I ordered.

Product Quality
Return Claim MadeNo
Toolman

Toolman

  • 2 reviews

Great Service at affordable prices.

published

Well know products were delivered on time. I would definitely recommend this company to others . The quality of the lenses are excellent but would be great if the Letters R or L were included to distinguish which eyes they were for.

Product Quality
Return Claim MadeNo
Anna

AnnaSouth East Queensland, QLD

Great Customer Service!

published

It is very easy to navigate the store and find what i was looking for.
Great range of products.
Good quality.
Thank you for replying fast to my emails regarding my order during this time of Corona Virus lock down which affected delivery time, you kept me updated....great customer service :)

Product Quality
Return Claim MadeNo
review of the lensworld

review of the lensworldGreater Melbourne (Metropolitan), VIC

Lensworld supplies the cheapest price compare to other optical shops.

published

The range of the products are wide.
Easy to take order online and fast delivery.
The quality of the lens is good as normal.
I am satisfy with the service and the products.

Product Quality
Return Claim MadeYes

The reviewer stated that an incentive was offered for this review

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Lou L.

Lou L.

  • 2 reviews

You need to mark which box is for your right eye and which is for you left eye

published

It would be nice for you to mark the box which is for your right eye and which box is for your left eye.

I purchased this for my 14-year-old son. Other suppliers put a sticker on the box OR fill in the box. Please make it easier for your customers. Instead, I needed to phone Lensworld find out how to work out the script, go back to the script and then manually mark the box.

Product Quality

Feeling confident to shop again - easy to navigate and a quality product

published

The store was very easy to navigate.
I found exactly the lens strength I wanted without too much fuss.
The quality of the product is excellent. I will shop again and recommend the site.

Product Quality
Return Claim MadeNo

Great service and price!

published

Fast delivery once stocks were in and good communication. Easy ordering. Courier could have rung bell but just left package for me to find. Will order again in the future.

Product Quality
Return Claim MadeNo
Rocket Rod

Rocket RodGreater Melbourne (Metropolitan), VIC

  • 2 reviews

what was required am happy

published

Arrived in good time and happy with product, not for me, ordered on behalf of my wife. She has told others about your product, seems very happy with product and good price

Return Claim MadeNo
Janet H.

Janet H.South East Queensland, QLD

  • 2 reviews

Perfect service!

published

Perfect service. It was very easy to navigate this site and place order. It was a very prompt turn around anddelivery was fantastic. I will definitely use this service again. Well done Lensworld.

Product Quality
Return Claim MadeNo
Jocelyn

JocelynSydney, NSW

Arrived quickly, competative price

published

Easily found the contact lenses I required. Price was competative to other sites who offered the same product. Arrived quickly considering it was out of stock from other retailers. Would order here again.

Return Claim MadeNo
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Ru Duffy

Ru DuffySouth East Queensland, QLD

Perfect and on time too

published

The best. It was easy and cheap aswell. I'm saving close to $50 dollars by buying it in bulk than fortnightly. Love it and I have not complained yet. Thank you

Product Quality
Return Claim MadeNo
Charlotte

CharlotteSouth East Queensland, QLD

Easy to find what I needed

published

I easily found exactly what I was looking for as the website search function makes it simple. Really great prices which are below many of their competitors, I paid just over half the price for the same lenses listed on other sites.Excellent service, I received my lenses in 4 days via regular post and I am incredibly happy with the product

Product Quality
Return Claim MadeNo
Renae F.

Renae F.Mid West, WA

  • Verified customer

Fantastic

published

Easy to find and order exactly what I wanted. Prices were fantastic compared to what I usually pay. Express post arrived very quickly. Order was perfectly correct, expiry dates 18 months to 2 years (for 6 month supply). Very very happy.

Product Quality
Return Claim MadeNo
Lorraine

LorraineHunter Region, NSW

  • 2 reviews

Great value

published

Easy to order great value highly recommend, would definitely shop again with lens world, they had a great selection of products, my order was processed and delivered in good time

Product Quality
Return Claim MadeNo
Geoff

GeoffMetropolitan Adelaide, SA

Good Value

published

Found exactly what I wanted easily and the price was far better than the store that I have been purchasing these lenses from for the last 10 years. Well done I will be back.

Product Quality
Return Claim MadeNo
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