LG CordZero A9 Questions & Answers

I leave mine on to charge 24/7, then it’s always ready to go.

I contacted LG customer service. They were great and sent a replacement battery. Thanks LG! Great customer service.

Thank you Darren. I will try ..

Mine does the same thing, and now the battery doesnt work...I think they are just low quality

It does that when there is a blockage in the vacuum somewhere, have you checked everything is clear and your filters are clean?

There is a video on YouTube by LG USA on how to fix intermittent suction and remove blockages which may be helpful

I haven't had a problem with hair getting caught but I have a short haired dog but all the girls in our family have long hair and so far no dramas at all

Hi dear
No, it doesn't get entangled when I used multi and hard floor heads.

Thank you. Most likely I'll go in for the LG.

My LG goes speed up for few second and turns to normal .. it happens for few time until the charge goes off

Yup heaps of them do this, including mine...

There is a video on YouTube by LG USA on how to fix intermittent suction and remove blockages which may be helpful

Hi Mik 23, yes I do have my LG on charge all the time as I use it continually during the day.
Plus it is always ready whenever I need it. The easy pick up and use of the LG vacuum is one of the reasons I brought it, have had it now nearly 5 months and still love it.

Thanks Lynn, have you noticed any degradation in the battery life by leaving it on the charger?

Perhaps there is some debris in the dustbin that's just rustling around? Or is it coming from the motor? The unit has a 10 year warranty on the motor if you think there is an issue with it.

I clean it regulary, it is coming from the motor - not having much luck with the warranty as it's been in twice for this problem...… Thank-you

That's concerning. I will let you know if ours develops the problem.

Hi Ken i am a owner of one of these & not a company person, however due to having a holiday rental home we seem to end up a few buying new vac's. Plus i like Product Review where people can help on another.
Take it back as soon as you experience any problem LG i my experience have good after sales service so give them a call and am sure they will advise how they can best solve your problem. Cheers

I have same issue .And have no idea what to do

There's a video on YouTube by LG USA on how to fix intermittent suction and remove blockages which may be helpful

Hi Paula.... I just left mine overnight for the first charge so cannot give you a more detailed time.

Hi Paula this is a difficult one for me to answer as mine came with two batteries and get the whole house done using both and then putting them back on the charger stand and haven't yet had the need to wait for recharge.
I might suggest though as i am a tradie and have lots of cordless tools is does them good to run them right down and recharge as most have like a memory. Short charging can reduce battery life & cycles. Cheers

Answering this question for other potential owners. According to the manual charging time takes around 3 hours.

Sorry Mork, but I don't think your comments regarding the battery is applicable in this case. The A9 comes with lithium ion batteries and do not suffer from the memory effect that you allude to (from older battery technology such as ni-cad). Actually li-ion batteries preferred to be topped up rather than being fully discharged and charged (which causes more stress on the battery).

I would love to buy one as well, but have only seen the bedding punch tool sold separately.

Not yet but the quality is quite pathetic so I expect it to break quite soon

I’m sorry I don’t know the answer to that question but what I can tell you is regardless of which one you purchase they will all fail as once you turn it off all of the rubbish and dust falls Right back out of the spout onto the floor.

The main difference to look out for the is the attachments included. Compared to the Master, it includes a Total Care Kit with additional four different cleaning attachments and flexible extension hose. Compared to the Ultimate, it lacks the Power Mop. Also the Ultimate doesn't have the Total Care Kit, just the mattress tool.

It's a common problem with the Vacuum. I've had two and they both surge. Apparently LG are pleading ignorance with the problem.

After phoning the place of purchase I was advised to remove and thoroughly clean or replace the front yellow filter behind the LG logo. That worked and all is well, but the vacuum isn’t as efficient as I thought it would be.

Hi Les,
I went into good guys for the issue I had and you will never believe it was a bottle cap off a water bottle stuck in there, even though I had pulled it apart and checked . I have the red one which is the model you are looking at, after this little problem, it is still an amazing unit works great. We have paid a little extra for the extended warranty, I have many LG products, I have not had any issues with LG after service, except when they couldnt work out what it my problem was, they told me it was faulty to take it back to get a replacement . Revving happens in Dyson stick vacs too I know this as a many of my friends have had this issue, they said its usually when the filter needs a clean or something could be stuck in there. I think revving could be a common problem .

Thanks for your answer Mina - I'm still doing a bit of research on the Internet - then I will decide. Thanks again. Les

It's true I own a Dyson V6 and when the suction gets blocked by something the power starts surging continuously on and off. It's a feature to let you know something is wrong. I personally would buy the Dyson because I don't like the fact that LG have pretty much just copied Dysons product. But if you can't afford the Dyson this looks to be the next best alternative based on everything I've seen and read.

hi, am doing the same, hunting for a new vac, but if the after sales isnt any good then you could be wasting your money, i have hunted the net for a cordless vac and i think i have seen every one there is on the market, but they all seem to have some sort of problem with them, makes me think that perhaps a battery operated machine just doesnt cut it, plus i just confuse myself on every one of them, this is good this is bad customer service is good then its bad, i think i will stick to my barrel corded Nilfisk, that never breaks down, i have had a second hand one for the past 20 years and not a hiccup, but iam getting old and i keep tripping over the 12 metre cord, i thought i would get a battery one, but now i am not so sure anymore, andt being on a pension, i dont want to throw money away, i have been in a position where i was fighting with customer service and they are bad enough to give a person a reason to do harm at times, so hope that these people read some of the reviews here and pull up their socks, so to speak, for now i will stick to my Nilfisk