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7 questions from our users

Rita R.

Rita R.asked

GF-V708BSL (Black Stainless Steel)

I have this fridge for almost a week already as a replacement of Samsung 725L 3doors. But I dislike the left door where it felt heavy and slam shut. Receiving the link to align the door from the LG chat representative and it still not working. The door slam shut is loud to me. I don’t have the problem with my other fridge. Could anyone please let me know how did you rectify the problem. Very much appreciate for your all input.



No answers
williamslanding

williamslandingasked

GF-V708 (InstaView, Door-In-Door)

Can the ice making and water dispenser functional with manual refill? I don’t have a plumbing tap/waterline near the place where I’m going to place the fridge. Help!

1 answer
Laura
Laura

No. Perhaps there's a market for an external tank pump... manufacturers heads up....

Brookie

Brookieasked

GF-V708 (InstaView, Door-In-Door)

Got my new fridge ten days ago. Keeps freezing all my veggies in my left side crisper drawer. Yes I’ve turned the temperature up. ( incase u were wondering it’s driving me mental with wastage. Help???

5 answers
Brad
Brad

I suggest contacting LG an getting service agent to inspect



Brookie
Brookie

They’re giving me a
Replacement as this is a
Known issue with this fridge .

Lou B.
Lou B.

Yes I just received a replacement fridge with the same freezing problem as the original it is more pronounced in the left side crisper. LG have been supportive on this issue, we will see what the follow up on this one is

Louise Victoria

Louise Victoriaasked

GF-V708 (InstaView, Door-In-Door)

Anyone else’s matte black fridge have problems with the “paint” coming off. There a few spots on the fridge where it has started coming off. Note; It has not been knocked in those areas so it’s very odd.

1 answer
Kidshorsesme
Kidshorsesme

Should not come off at all ... call LG Service & get them to come & assess the problem. It sounds like a warranty claim to me for lack of adhesion of the paint system !



Diana

Dianaasked

GF-V708MBSL (Matte Black Stainless Steel)

Hi I am looking at buying this fridge. Can anyone tell me how wide will the French need to be opened? I have a stone bench on the left side which will require the door to be 90 degrees.

2 answers
Jane Clancy
Jane Clancy

If you can only open the door to 90 degrees you won't be able to slide out the crisper. The door needs to be fully open for that. From the back of the fridge to the door seal is 610mm so if your benches are only that deep you could have the fridge door part in front of the bench width and you'd be able to open the door fully if you get what I mean. The closed fridge is 912 wide but if it sits forward from the cavity that's all you need to be able to open the doors

Diana
Diana

Thanks, I don’t have a fridge cavity but I have a stone bench on the left side and nothing to encumber it on the right side (except a walk in pantry)

Peter

Peterasked

GF-V708BSL (Black Stainless Steel)

I bought this fridge 2 weeks ago and I am having problems connecting wifi. I tried customer care service and no use. Can anybody help me.

2 answers
Jennyoz
Jennyoz

Customer service have no idea, and don't really care.
Download the SmartThinQ app to an android phone and create an account, then log in and follow the instructions

Peter
Peter

Thanks Jennyoz

MilanTee

MilanTeeasked

GF-V708BSL (Black Stainless Steel)

I've just bought this fridge 10 days ago. I can't get rid of the bad taste in the water and ice. I had tossed out 4 lots of Ice and drained about 10 Litres of Water..... Can you help? Please love the fridge, but can't drink the water

5 answers
Jennyoz
Jennyoz

I have the same problem, have had the fridge now for 3+ months and use the ice / water facility non stop all day, every day. The ice still has that bad taste & smell ( have sorta gotten used to it ), am wondering if it is the filter.

CraigW
CraigW

I'd definitely give replacing the filter a crack.

Robyn
Robyn

We have the same fridge and don't have a problem with the water and ice. Jennyoz I did spill liquid in the fridge and was trying to clean it up when I realised the glass in the shelf lifts up and makes cleaning very easy. Only problem we have had with the fridge is getting it level so the doors are lined up.

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