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GM-B208STS (591L, Stainless Steel), GM-B208BVS (591L, Black)PeterWangaratta
The frig workd perfectly but when you close the left hand door the right hand door opens a bit and i
There has not been a single performance fault with the machine all of the other functions are excellent . It is easy to clean and always looks smart. It is not noisy at all, in fact you don't know it is going it is so quite. It is one of the best refrigerators we have had in 53 years of marriage. Thank you LG for the product. Can you tell me how to fix the problem door?
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Worst!, Dont touch it,
We bought this LG GM-B208BVS in Dec 2010 with 3 years extra years of warranty.
It was working ok, all of a sudden it stopped working after 6 years one month.
Called a technician he said it will cost me more than $500 to fix it, he will give only 3 months warranty. decided not to repair.
I will never buy any LG product,
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Do not touch
Known for being a poorly built and designed fridge. Always freezes up making the fridge not work. Fortnightly event of turning the fridge off, defrost and then turn back on. Something you should not have to do!
Lg made updates to more recent models.
Plenty of far better models around.
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Find out how LG GM-B208STS / GM-B208BVS compares to other French Door Fridges / Refrigerators
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AndrewSydney
- 2 reviews
Worst!
Bought it $1700 at Bing Lee in 2009. Stopped working just after 2 years warranty. Called LG service center, they told me I need to pay it by myself. Speed 200 dollar to fix and then worked for another 0.5 year only. We threw more than 500 dollar food because of this machine.
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JoDrewvale
- 2 reviews
Has had problems with the element on the door since it was delivered and installed
This fridge is OK, except the element on the door drips water and has been for months. It was changed a couple of times under warranty yet it still does it. Have called LG customer service - what a joke - no customer service there - you get someone in the Philipines that can't speak proper english and no one calls you back to help you. LG need to improve their lack of service and I would appreciate it if we could speak to someone in Australia/
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JuzSouth East Queensland, QLD
- 35 reviews
- 1 like
Bad Design & Horrible Support
We bought this fridge after a lot of research around for this style. Paid over $2200.00 for it in 2009 AND bought the extended 5 year warranty.
The fridge went ok for the first few years, but then the problems started and the door seals started to fail and the door latches broke. It took over 5 months from when we contacted the extended repair agent to when it was finally fixed. Then only 6 months later the parts broke again and we were told that the LG parts only have a 3 month warranty and to contact LG direct. We did, and they said th...Read more
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Eos51Canberra
- 3 reviews
- 3 likes
Fridge stops cooling
Every few months my fridge resets the cooling and resets the cooling thermo .
Essentially I wake up to spoilt milk. Bad design means you can't close both doors at the same time. Good fridge - i have owned one for 4 years but now I would much rather get a FP or Electrolux.
Almost everything
Doors, cooling
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DivyaMelbourne, 3029
- 4 reviews
- 2 likes
Excellent
A great fridge.I am happy with the purchase.doesnt make much noise,quite big and spacious and glass shelves are too good.Overall happy with the purchase
That its a fridge
1 comment
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PrincessMaggyAU
- 4 reviews
- 1 like
Fantastic looking and functional refrigeratore perfect for the entertainer
We purchased this fridge in black to match our new kitchen in April 2010 with an extended warranty. The french doors are exceptionally handy for the entertainer - huge shelf room for platters. The glass shelves are easy to keep clean and the freezer's pull-out drawer is deep. I love the ice-box that you can empty your ice-trays into as well as the adjustable door shelving that is very adaptable. We had an issue 1 month ago with the door rubbers coming loose, as this was in manufacturer's warranty they were called out within 2 days and repla...Read more
ced them immediately, whilst also giving us device on avoiding the problem in the future. Very hassle-free and very happy with the purchase and the follow-up. Looks great, works well and so adaptable!Similar opinion? Write a review on ieatwords.com.au!
Find out how LG GM-B208STS / GM-B208BVS compares to other French Door Fridges / Refrigerators
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bulldogSouth East Queensland, QLD
Bad
built in mexico. if i had known that i would not have purchaced. good refridgerater for the time it was working but will never touch an lg product again.
great for a compact kitchen.
14 months after purchace freezer works fine but fridge has stopped. very noisy and freezer ices up.
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Great, slim line french door for those that don't have a big kitchen but still want the three doors
Great depth, large freezer drawer. Only problem is that the fridge door don't easily close therefore you have to ensure you push the doors solidly. Only owned it a short while but it's great so far.
Slim but deep, great for platters.
Frige doors need to be consciously pushed shut
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JMac07Sydney
$2,200 Fridge - Looks great but seals failed after a year, poor service, long repair lead time
We purchased this refrigerator September '10 and had the seals on the French doors fail after 12 or 13 months. They sent out an LG Repairman and he astonishingly glued the seals as his repair. It seemed pretty strange but I thought that they may have a magic substance that was robust so didn't make a fuss but was wondering whether their efforts were really to try to get the fridge limping through the warranty period. Inevitably, the seals failed again and inevitably you lose most of the contents with each failure and that is expensive. This...Read more
second failure happened in Feb and we had a service person attend in early March. He confirmed that the first repair was never going to work and that the seals needed to be replaced. 5 weeks after the service visit (6 or more after the failure) they are still telling us (when we chase them down with the exception of one call from them) that the seals won't be far away. (The company has now updated us with a mid May ETA on the parts - 11 weeks from failure and by the time it is installed it will probably be 13 weeks - one quarter of a year, hmmm - how would you feel about having a fridge that works properly 75% of the year!!) I have had problems with seals on other fridges (about ten years from purchase) and they have progressively deteriorated, but without causing urgent problems. With French Doors the seals close onto each other and tears have occurred which cause air leakage to varying degrees, but are occasionally causing the doors to sit maybe 5mm off closing - with unhappy consequences. The fridge must have a design fault to have the seals go after a year and then when they do need replacing, the concept that it takes over 5 weeks to have them in stock (from the service visit) in order to make an appointment to install them which presumably could be more than two further weeks away, seems unreasonable. I really think that if I am going to buy an expensive fridge that a basic part like this should be available and installed ideally within three days but at worst within a week. That timeframe seems reasonable for a critical part of a critical appliance. At the same time the freezer has failed a few times - once directly related to the selas but another not seemingly related. We are now pretty diligent in checking the fridge doors before we go to bed at night but we have had a number of occasions where the kids think the doors are closed but they are not because the broken seal gets caught up and holds the door open a fraction. I would be concerned about buying a French Door fridge from LG and I would be concerned about buying any fridge from LG while they think it is OK to take such a long period to replace the seals and I would also be very hesitant about any manufacturer who has a company service representative who carries glue to fix fridge seals. Their support is very weak based on my experience.3 comments
We have exactly the same problem with this fridge - seals have been replaced 3 times under warranty since December 2009 - also same terrible lead time to get anything done and seals replaced - we have... Read more
ended up going stright to LG to get some satisfaction as now the fridge has to be reefed open to open the doors that jam together everytime at all. Far from impressed so far - hopefully LG will do something...It's funny that we have jut got another fridge while I'm writing this comment, we have exactly the same problem but we have been dealing straight with lg. took us about over 2 mints to have another fr... Read more
idge delivered, and now we have a new one (gm-b208ss) and now having a look at the product we found some Lumps on some internal parts of it... Yeah I Guess we need to get ready for another 3 to six months fighting with lg to get the doors replaced or another fridge ... AGAIN!Agree totally. Lg basically told me that its fine if we don't purchase anymore of their products. For such a large company you would expect them to have a R&D facility which tests their products bef... Read more
ore going to market. Its quite apparent that there is a design flaw if this model has been discontinued and been superseded with a new french door model which incorporates a different sealing mechanism. What a piece of crap.Similar opinion? Write a review on ieatwords.com.au!
Aussie MadeAU
- 12 reviews
- 20 likes
The best fridge I have ever purchased.
I allows you to know if it isn't closed properly. The freezer drawer is magical with the instant freeze/chill button when you need a bottle of wine or beer chilled quickly. I love the double french doors. The brushed stainless steel front looks very sleek and no-one can put messy advertising fridge magnets at the front, they all go down the side. Love it. I fits perfectly into the very awkward space my kitchen builder left me as he built around a very old odd sized Americana Fridge. Loved it too, it just gave up the ghost.
Looked great and filled the space perfectly and the freezer is fantastic.
Not enought side shelves supplied. I wonder are you able to purchase extras?
1 comment
Extra shelves can be purchased :-) May be a bit pricey though. Read somewhere else that they were almost $50 each, though I doubt that.
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Questions & Answers
Glenn B.asked
gm b208 sts, no power to the fridge, house power point works, is there a common thing? thermostat normally for a fridge?
No answers
Phlipas P.asked
hi have power at the power point but no power everything off in the fridge no lights on the control any ideas on what would cause this type of failure thanks
1 answer
Hi Phlipas can you advise me on how you established that you have power at the power point. That will assist me in establishing where the fault could be.
Kathasked
Freezer not freezing what is happening?
1 answer
Hi Kath.
My experience would suggest the freezer fan has frozen up!
You will need to turn the fridge off at the power point. Pull out the freezer draw and if you look to the back wall inside the freezer I would suspect it is coated in ice. Keep the fridge off and use something to keep the freezer door open until all the ice has melted completely. Once the ice had melted turn the power back on. The issue with this fridge is the factory setting for the freezer is too high. When you turn the power on the freezer factory setting is probably 4. Since I have adjusted my freezer setting to 2, I haven’t had any issues. Good luck. Mike.
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Shakes
Read comments as considering buying this model fridge. @ Fridge door seal and not closing problems, I would use a little silicone spray on a cloth and periodically wipe the seals where they make conta... Read more
ct and rub. Secondly, I would ensure hinges are adjusted so the seals are not hard pressed against each other on the french doors, though enough to form a seal. Do these things and you won't have any door seal issues. You cannot assume that factory assembly is perfect in this respect, so do check yourself to avoid problems. The fact LG uses a patented linear compressor design that out-lasts conventional crank compressors is a very good selling point. The only thing that could go wrong on the compressor side of things is the electronics that drives it, however, I have not found any complaints regarding this. As for lead times on parts and service, this varies from country to country and in my country, service is very prompt and professional in my personal experience. I am an Australian retail consumer.