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Reviews

4.0

55 reviews
5
(23)
4
(22)
3
(4)
2
(1)
1
(5)
  • Build Quality
    3.9 (15)
  • Value for Money
    4.2 (14)
  • Ease of Use
    4.1 (14)
  • Cleaning & Maintenance
    4.5 (14)
  • Noise Level
    4.1 (14)
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Courtney R

Courtney RGreater Melbourne (Metropolitan), VIC

Microwave kept setting on fire even after it was 'repaired'

published

This microwave was amazing - great look, sings when the food is ready and fits into our kitchen spot perfectly. HOWEVER, out of nowhere this microwave caught on fire. Took it back to good guys and got it 'repaired'. Less than a week after getting microwave back from the repairer (Magnatron was deemed to be the issue) it caught on fire again. We have since returned to Good Guys and received a refund but extremely unhappy as I really liked this microwave.



Purchased in September 2021 at The Good Guys for $199.00.

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1 comment
LG
LG A.LG

Stylish, compact, light - but died after 2.5 years

published

Purchased in September 2021 for $230.00.

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1 comment
LG
LG A.LG
Roxanne B.

Roxanne B.Hunter Region, NSW

Looks great, however, glass door shattered before using it. Very dangerous!

published

I bumped the top of the glass door with my hand and the outer edge of the glass door on all sides exploded on to the kitchen floor leaving shards of glass & sharp edges on all sides of the door. The rest of the glass cracked extensively. I have been Food Tech teacher for 13 years & I have never seen anything like it. I cut my foot and if a child was in front of the microwave when this happened it would have been disastrous. I will take it back to the Good Guys tomorrow and ask them to contact the ACCC to see if a product recall needs to be in place.

  • +2

Purchased in January 2021 at The Good Guys for $188.00.

Build Quality
Value for Money
1 comment
LG
LG A.LG
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I love it

published

At the moment its still new so it heats food up quickly even within a minute I was amazed as I thought LG I was a bit hesitant when buying it. But it has so many features and for busy bees you can download an app to turn it on and heat your food just before you get home all from your phone. Surface in and out is easy to clean better then previous microwave's I've come across and its roomy too. Not noisy and I even got it at a good price too.

Excellent customer service The good guys mile end SA store . Staff member was honest and told us which was the best for the price range we were looking at and she new the products and features to items very well too.

The staff at the front where you pay were also great all gave service with a smile.

Purchased in December 2021 at The Good Guys.

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2 comments
LG
LG A.LG
Thehonestreviewer
Thehonestreviewer

You're welcome Alicia and thank you for the reply

Flimsy Glass Door Shattered

published

We have owned this microwave for less than one year when a small bottle of vanilla essence fell on the top corner. The whole glass door shattered into pieces and apparently not covered by warranty. Do not recommend this product.

Build Quality
Sandeep S

Sandeep SSouth East Queensland, QLD

  • 8 reviews

Great size microwave

published

I bought the smallest microwave I could fine to have in our galley space. Despite its size, the microwave surprisingly is able to fit larger items with ease. We only use our microwave for reheating food and nothing else so it fits our purpose.

Purchased in October 2021 at Harvey Norman for $169.00.

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Evs

EvsGreater Melbourne (Outer), VIC

  • 2 reviews

Great so far

published

We've been using our microwave for a few months now and finding it easy to use,
it has energy saving features. Its compact design doesn't prevent it from doing a good job. Can fit a large dinner plate and can evenly heat a big variety of dishes.
Defrost function took a little time to get the hang of, but good after some practice

Purchased in July 2021 at The Good Guys for $149.00.

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Daniel P.

Daniel P.Hunter Region, NSW

  • 15 reviews

Good. Needs some work on the design

published

Functionally quite sound. Heats food efficiently and evenly with minimal noise.
The ease of use could be improved. Can be a little frustrating attempting to access the lesser used functions under the door.
A very good choice.

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MsTiff

MsTiffGreater Melbourne (Inner), VIC

  • 4 reviews

Nice and simple

published

Food tastes great. Easy to use. Not that many functions, but I'm not too fussed. Love the cute tone when it's done microwaving. Food is heated evenly. The hexagonal turntable is very stable and better than the circle ones I used to have.

Purchased at The Good Guys for $150.00.

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Review

Review

  • 4 reviews

Great product

published

Heats quite well and evenly, easy to use the features though can be annoying to need to open the door to access some of the less used controls, good small size, it also looks stylish.

Purchased in June 2021 at The Good Guys for $192.00.

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mkrd

mkrdPerth, WA

  • 14 reviews
  • 6 likes

No timer option. Hard to read programs as behind the door, stupid chiming during cooking.

published

No timer function. Have to turn off at the gpo to set time after power outage. Door needs to be open to set program. Poorly designed electronics. It also chimes during the cooking,
why?? Try cooking porrige early morning without waking the whole house! Bought based on choice magazine. Rubbish microwave compared to sharp carousel.

Purchased in November 2021 at Harvey Norman.

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Siemen F.

Siemen F.

  • 12 reviews
  • 3 likes

Good looking excellent microwave

published

Perfect microwave for small jobs.
It's compact and the build quality is amazing.
it also looks really slick and modern.

we initially purchased it for baby food and bottles etc but have been using it for ourselves for a while now too.

Heating food is quick and efficient.
The defrost function is simply amazing, defrosting steak, it comes out nice and red, not already cooked on the outside.

The only downside it has is that the tune for when it finishes cannot be turned of or turned down even. it's quite a hectic song it sings!

Purchased in October 2021 at Harvey Norman for $135.00.

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Mid C

Mid CHobart, TAS

  • 12 reviews

Love this microwave!

published

Purchased in March 2021 at The Good Guys for $156.00.

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The reviewer stated that an incentive was offered for this review

Don

DonGreater Melbourne (Outer), VIC

  • 2 reviews

Got all the features we need. Love it

published

Purchased an Year ago and really happy with this so far. The build quality on this microwave is better than average. It makes nice tones compared to traditional microwaves which is cool too.

Purchased in July 2021 at Harvey Norman Retail Stores - Appliances for $229.00.

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The reviewer stated that an incentive was offered for this review

SMJ

SMJ

  • 5 reviews
  • 2 likes

Happy with the product

published

Have tried re-heating and de-frosting only. Works well. No complaints yet. Bought the black one which looks great too. Very easy to use with minimal buttons and easy to clean. Happy with the product so far.

Purchased in November 2021 for $189.00.

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Shell P.

Shell P.

  • 5 reviews

Great size and quick reheat

published

Really good one, nice design with perfect size for my kitchen. Glass and inside easy to clean. heating and defrost real quick and keep the ingredients fresh as much as I want.

Purchased in February 2021 at Harvey Norman for $195.00.

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Mez

MezAU

  • 10 reviews
  • 2 likes

Dubious to start but now I love it.

published

Bought it because of the easy cleaning outside and inside. No nasty corners to collect grime. Nearly sold it to buy an easier one to use but stuck with it and now love it. Takes a bit of getting used to. I put it in the pantry but it was too hard to see the panel. Canstar gave it a 5 star rating so it must be good. The "end" tune is a bit annoying but like the reminder that you get for 5 minutes.

Purchased in June 2021 at The Good Guys for $199.00.

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Owen

OwenBARDEN RIDGE

  • 4 reviews
  • 2 likes

LOVE IT!

published

I really like this microwave. It cooks fast and even, has been trouble free and the extra settings for not burning popcorn, softening ice cream and butter and express defrost are great.My Wife and I are very happy with this product. Lots of room on the inside to cook most anything you might need to.

Date PurchasedNov 2017
Alyssa Lorimer

Alyssa LorimerFairy Hill

  • 4 reviews

Excellent microwave

published

I love this microwave. We only ever use the +30 second functionality on microwaves and I love how there are only 3 buttons on the face of the microwave making it really easy to clean (all other normal functions are included when you open the door). Also, the LED light illuminating the interior is so bright you can actually see what's going on when the microwave is in use.

Date PurchasedSep 2017
Elise

EliseMaroochydore

  • 10 reviews
  • 8 likes

Nice microwave

published

Bought microwave to replace an old LG microwave, so far very happy. Lots of functions, quite and doesn’t beep like an alarm clock. Lots of space inside so great for microwave baby steriliser. Also easy to clean and looks sexy. My one issue is that some of the reheating functions are a little complex to use.

Date PurchasedAug 2018
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Questions & Answers

Rhema T.

Rhema T.asked

NeoChef MS2596OB (Black)

How do you roast chicken an vegetables in it?!?!?

No answers
Sri

Sriasked

NeoChef MS2596OB (Black)

How to cook popcorn (pop corn kernels)?

No answers
Rebecca R

Rebecca Rasked

NeoChef MS2596OB (Black)

Can you turn off the ridiculously loud sing song when it has finished?

No answers

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