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Reviews

3.5

51 reviews
5
(20)
4
(13)
3
(3)
2
(5)
1
(10)
  • Build Quality
    3.6 (17)
  • Value for Money
    3.1 (17)
  • Ease of Use
    4.2 (18)
  • Cleaning & Maintenance
    3.9 (18)
  • Noise Level
    3.4 (17)
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Mohammad

MohammadSydney, NSW

  • 16 reviews

Beautiful product - lots of features

published

Pros:
Very spacious, beautiful looking microwave
Inside has a good quality coating prevents rust
Heats food really quick
Cons:
The height of the inside could be bigger
the knob gets dirty quickly
pulling the door not much smooth



Purchased in April 2020 at The Good Guys for $259.00.

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1 comment
LG
LG A.LG
Carmen

CarmenGreater Melbourne (Metropolitan), VIC

Stylish with great customer service

published

We decided on this model for its promised functionality and modern aesthetic. Style wise it outshines all other brands and is everything we hoped for, we even like the jingle, however we have had an ongoing problem with function. Alicia from LG customer service has been extremely helpful and efficient in resolving the issue for us, going above and beyond to assist. The issue was resolved within 24hours and we’re very impressed and grateful. Now looking forward to enjoying our new replacement microwave - fingers crossed. Thanks LG!

Purchased in October 2016 at The Good Guys for $275.00.

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1 comment
LG
LG A.LG
Jim Y

Jim YSydney, NSW

  • 3 reviews

Awesome Microwave

published

Didn't know what to expect being the first LG microwave I've purchased.
Didn't take long at all to realize that I made the perfect choice. From setting the time to navigating the menu options, it was all a breeze. User friendly for sure.
Popcorn heaven with this LG microwave.
Well done LG.

Purchased in July 2020 at The Good Guys for $279.00.

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ninkasi

ninkasiMelbourne

  • 17 reviews
  • 1 like

A good, inexpensive microwave

published

Purchased in February 2020 at The Good Guys for $269.00.

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3 comments
LG
LG A.LG
ninkasi
ninkasi

Hi Alicia. Not sure if my review was 'raving' as such, which indicates madness although it is possible the happy tune the microwave keeps playing might slowly push one of us over the edge, but we are definitely so far finding it to be good. ;-)

ninkasi
ninkasi

Update - thanks Alicia for the extra info you sent on how to disable the sounds on the microwave. I've updated the original review noting how to do it, as well as given it an extra star as, frankly, it's now hard to fault. :-)

Danny

DannyFar North Queensland, QLD

  • 3 reviews

Rubbish

published

Had for just on 2 years. Fan started to turn on by itself, than after one week the plate wouldnt rotate. then stopped. I had a cheap Sanyo Microwave I got rid of because Id had it that long it was rusty "But still working fine" The LG $329 and last a couple of years with little use and died. Never again

Purchased in March 2017 at The Good Guys for $329.00.

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1 comment
LG
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Marcus P.

Marcus P.Greater Melbourne (Outer), VIC

Save your money

published

Fine while it worked! Got little over 2years out of it and it diesnt heat anymore. Ridiculous life span for a microwave. My last micro lasted more than 10years still going!

Purchased in July 2017 for $250.00.

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1 comment
LG
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Marty D

Marty DSouth East Queensland, QLD

  • 2 reviews

Died after 2 years and 2 months of light service in a 3 person home.

published

Good microwave when it worked. Unserviceable keypad died 26 months in, Not worth its weight in Dirt now. Shame it easy to use, noe has F-3 error.. Keypad is moulded into the door. Cant save it.. Only opening in the control panel has a connector right below it, Poor design internally, Lets Insects into circuitry...

Purchased in October 2017 for $269.00.

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1 comment
LG
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Sue

SueGreater Melbourne (Metropolitan), VIC

The Noise!!!

published

This microwave plays music all the time! The noise is like a cheap throw away toy. The noise cannot be turned off with this model. When you turn it on it plays a tune. At the end of cooking it plays a tune. If you haven't opened it quickly, it will play the same tune, on and on. Ask before purchasing an LG Microwave whether you can turn the noise off. If you prise off the panel behind the door you can remove the speaker but you will void your 2 year warranty.

Purchased in December 2020 at Good Guys Hoppers Crossing for $265.00.

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1 comment
LG
LG A.LG
Deborah M

Deborah MSouth East Queensland, QLD

  • 10 reviews

Very annoying microwave

published

This microwave drives me NUTS. It behaves as a microwave should, heats food etc.. then it gives a little tune when the function is completed, and the microwave turns off - so far so good. BUT then it does not shut up. Unless you get up and open the door straight away, it keeps playing that darned little tune - over and over and over and over. Too bad if you are feeding a baby, or have other things to do other than open the microwave door. There is NO option to mute this, or change the settings. It is very intrusive and annoying.

Purchased in October 2020 at The Good Guys for $230.00.

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Sev N.

Sev N.Metropolitan Adelaide, SA

Just lasted a day

published

Had a Sanyo microwave for 18 years. Thought of replacing it and bought this LG model in October, as it was looking good. However, doesn't heat food after a day. Replaced with another model, hope that works as well.

Purchased in October 2020 at The Good Guys for $240.00.

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CAB

CABMetropolitan Adelaide, SA

Great when it works

published

I purchased version 1 in 2018 and was very happy with until it kept displaying an F-3 error message. Thankfully this happened just before the warranty expired. After a frustrating period between returning to the Good Guys and the technicians I had the faulty one replaced with version 2, same model.
Alas, after just 5 months I now get the same message. This time I'll go straight to the technician but won't replace with same

Purchased in April 2020 at The Good Guys for $290.00.

MYcity-Brisbane

MYcity-BrisbaneAU

  • 18 reviews

looks great but does not last. LG service is terrible

published

LG very sleek looking microwave was fabulous for just over a year, plays a great tune at the end and heated food well.
14 months in and it turns on, carousel goes around but it does not heat. I called LG (off shore call center) and even though they could see from the serial number the manufacture date how new it still was, because I could not find the receipt there is zero support.
This would normally still be covered under warranty but no receipt it’s $88 for them to look at it. I feel the customer support is lacking and I am contributing to landfill buying a new one and definitely never an LG again

Linda

LindaSydney, NSW

  • 4 reviews

Very happy

published

We’ve had this microwave for approx 7 months now and it’s been great. The light turns off after a period of time when I leave the door open to let it dry out, it cooks the way it should with no drama, it’s pretty and it’s super quiet compared to my last microwave.
2 little issues I have is trying to change the time requires the power to be turned off and on which is a bit of a pain when it’s recessed in a tight area with the power point at the back.
And with 4 kids and grubby fingers I’m forever cleaning the smudges on the black glass where the start/stop buttons are.

Purchased in February 2020 at The Good Guys.

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blinkybill

blinkybill

  • 7 reviews
  • 5 likes

Not always operating at full power and quality control a bit questionable.

published

Purchased in December 2018 at The Good Guys.

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Rich

RichGreater Melbourne (Metropolitan), VIC

  • 4 reviews
  • 1 like

Easy to use and looks good

published

Had this for almost 2 years now and it hasn't missed a beat. Super easy to use with the rotary dial rather than the plastic "did I press it" buttons. Turn the dial and it increments in 10 seconds but very fast to get it to a few minutes though - or press start which increments in 30 seconds each time press. It's a good size, easy to clean and looks sleek. Very happy.

Purchased in August 2017 at The Good Guys for $299.00.

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Peter

Peter

  • 5 reviews
  • 1 like

F3 Fault and offshore phone support

published

update 17/8/19
Door replaced and returned - problem with water into door electronics; typical issue with this model; repairer suggested leaving door open after use to dry out which we are doing
*******************************************
Repeated F3 faults on 1 year old microwave.
LG support not interested in replacing a low cost item even with photographic evidence of repeated F3 faults coming up on keypad.
Insist I must go to across town service centre to assess.
Also very average off shore call centre - hard to understand all round
No more LG products for me

Purchased in April 2018 at The Good Guys for $240.00.

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Honest Reviews

Honest ReviewsSouth East Queensland, QLD

  • 13 reviews
  • 1 like

Simplistic functional and powerful design that ticks all the right boxes with a big warranty!

published

Purchased in March 2020 at The Good Guys for $288.00.

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Ryan

RyanSouth East Queensland, QLD

  • 7 reviews

Great Product, size and look

published

I used to own a sharp microwave which was 12 years old and still working fine but it was time to change and upgrade to something new.
Actually, I did some research and this Microvawe oven had some good ratings so I've purchased one and so far has been one my best purchases, especially for me that I hate reheating the food in the microwave as the reheated food was always tasted differently to the fresh food, I can't mainly reheat the chicken as it tastes awful for me so I've been using an air fryer instead but I've tried reheating steak and chicken in this microwave and it didn't change the taste and now I prefer to heat it up in microwave as it won't dry the food like the air fryer.
It comes with 2-year warranty.

Purchased in December 2018 at The Good Guys for $299.00.

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Sharon

SharonPerth, WA

  • 4 reviews
  • 3 likes

Gets the job done,but has been a bit quirky

published

We bought this to replace a ten year old microwave which died on us. Sadly it's not amazing, but looks very nice.

Pros: 30 second quick cook function
Nice finish music

Cons: Uneven heating
Fan stays on after heating has finished sometimes
Sometimes it stops by itself before the time has finished
When we boil eggs, it sometimes makes some parts brown and rubbery (previous microwave was fine)

Purchased in June 2018 at The Good Guys for $279.00.

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yeohkt

yeohktMelbourne

  • 13 reviews
  • 1 like

Just works - hopefully will last - quick just do not have seconds tuning

published

this thing has a lot of functions and keep food cook at the right temp.
also does defrost excellent.
simple to work and does not need to cool down.

only thing is does not have the seconds tuning so you could not heat up small item for 42 seconds. only in 10 sec increments ....

Date PurchasedJun 2018
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Questions & Answers

Tee

Teeasked

MS4266

What’s the LG service centre number for PERTH, Western Australia? I get the F-3 error repeatedly and it’s driving me insane.

1 answer
CAB
CAB

Tee
I purchased my microwave from the Good Guys in Adelaide and contacted them for the address and phone of the company that services LG.
The first time I got a replacement and the second time the door was replaced. I'm hoping I don't see F3 again before the warranty expires.
I suggest you contact your dealer and ask for the LG service details.
Good luck.
.

Belinda

Belindaasked

MS4266OSS (Stainless Steel)

Is it normal to have a lot of condensation around the outside of the microwave after use?

2 answers
Rich
Rich

I haven't noticed but ours is recessed into a cabinet

Peter
Peter

not on the outside - lots of condensate on the inside
after getting mine repaired (replaced complete door and electronic panel due to water ingress) I'm following repairers recommendation to keep the microwave door open when not in use to keep insides dry and avoid the F3 fault (water inside door electronics) again

Hannah

Hannahasked

MS4266OBS (Black)

What does the dial knob do when it’s pushed in vs not pushed? I can’t find anything in the manual

1 answer
Sharon
Sharon

I think it's just that you can push it in to "hide it" if you don't need to use it.

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