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15 questions from our users

scottalamont

scottalamontasked

NeoChef MS4296OBS (Black)

We have the LG NeoChef MS4296OBS for about 6 months. From day 1 we have had an intermittent issue with the door closing. It tells us that the door is not closed. Does not seem to matter whether you close the door gently or hard it still intermittently shows the door error. HELP PLEASE



1 answer
Beth
Beth

Sounds like a fault to me. Call LG, it will still be under warranty.
Never had that issue with ours.

Lisa M.

Lisa M.asked

NeoChef MS4296

Difference between the auto sensor model and the smart intervenor

No answers
WGoldberg

WGoldbergasked

NeoChef MS4296

What do the tones sound like?

1 answer
SinM
SinM

Video on youtube, not mine, but same tones:



https://www.youtube.com/watch?v=LB4zDjnO1UA

M and S C.

M and S C.asked

NeoChef MS4296

Is the LG Neochef microwave reliable as LG Intellowave? Mine not working after 18 years of Service

No answers
Bob D

Bob Dasked

NeoChef MS4296OBC (Black)

Where the hell can I buy it? We Live in Browns Plains QLD

No answers
Danny R.

Danny R.asked

NeoChef MS4296OSS (Stainless Steel)

can i cook a leg of lamb in this oven



1 answer
Dani
Dani

Hi, I have never cooked a leg of lamb in any microwave so I’m not entirely sure, sorry

Geoff

Geoffasked

NeoChef MS4296OWS (White)

Does this microwave have a timer function please?

1 answer
Fired Up
Fired Up

Check their website rather than expect the public to respond

Sim 1

Sim 1asked

NeoChef MS4296

Could you advise is it a major issue with having at least 20cm space required all around microwave cavity ... sales rep advised..if less, does it cause issues, 20cm is a lot??

2 answers
Unimpressed
Unimpressed

My space is only 5cm all the way around due to cabinetry. I have no issues. But the oven has a high wattage so you can’t have no room for circulation as it does produce heat.

Sim 1
Sim 1

How long have you had it please.

Stanley Tan

Stanley Tanasked

NeoChef MS4296OSS (Stainless Steel)

Have you got this one LG NeoChef MS4296OSS (Stainless Steel)

1 answer
Peard Family
Peard Family

Hi, no we have the black one. MS42960BS

xdavo13

xdavo13asked

NeoChef MS4296OSS (Stainless Steel)

Does this have a steam function?

2 answers
Kirsten
Kirsten

don't think so

Kirsten
Kirsten

just checked no it doesn't sorry

Ken Benson

Ken Bensonasked

NeoChef MS4296OBS (Black)

Hi All,
We had a National that died and resurrected our old Sharp and were reminded why we changed. The Sharp has a very annoying 'feature' that keeps beeping at you if you don't respond (open door, turn product etc) within one minute. They still advertise it as a feature. No, it's just plain annoying and let me turn the feature OFF.

My question is: Does the LG beep just when the heating time has finished or does it continue to remind you because apparently we're thick? There's nothing in the manual about end time.

Thanks in advance for your help.

Cheers
Ken

1 answer
thubleau2
thubleau2

It reminds you with a tune so if you find a beep annoying the tune will drive you crazy

Jo_L

Jo_Lasked

NeoChef MS4296

Choice says one of the bad points of this microwave is that it has 'Only OK visibility through door'. Is anyone finding the visibility through the door an issue ?

3 answers
Choo
Choo

You can't see through the door at all. But why did you need to see through the door? Im sure you remember what you put in there, by seeing through the door, i dont think you can judge how hot is the food. Dont be lazy, just open the door and check.

Barney999
Barney999

Jo_L.. We recently purchased one and find that having the settings hidden behind the door is just a pain and downright stupid.
Even the controls on the outside of the door are difficult to see if the room is not well lit.
I am a big fan of LG products but seriously regret buying this microwave.

Prizm
Prizm

Choo said: "But why did you need to see through the door?"
Oh gee, I don't know. Maybe to monitor your food to see if liquid is bubbling over or if splatters are occurring, without having the stop the microwave constantly?

08Skyway

08Skywayasked

NeoChef MS4296OWS (White)

Is a cavity 563 W x 335 H x 500 mm D suitable for housing this microwave oven? Ie what are minimum clearances required?
Thanks,
08Skyway

1 answer
RedSector
RedSector

50mm Front, Sides and Top. Rear needs at least 125mm. This is generic specifications, you would need to consult the manual if you wish to use lower than this.

Peter

Peterasked

NeoChef MS4296OBS (Black)

Is the model with the knob on the door, model MS4266OBS or OWS, better than the model with the flat door controls, model MS4296OBS or OWS? it is a little dearer!

1 answer
Byrno
Byrno

We have the model with the flat door controls and were very happy with it

Mjp

Mjpasked

NeoChef MS4296OSS (Stainless Steel)

Noticed that the manual indicates 20 cm clearance each side. Would like to buy this to put into cabinet with 60 cm wide in total above oven. Can this be done safely?

8 answers
Kapitoshka
Kapitoshka

Our cabinet is 60cm wide as well, no problems here. I do tend to shift the microwave more towards right as vents are on the left side. Did not notice any ill effects or signs of struggle

Mjp
Mjp

Thank you - that's helpful to know.

Piecey
Piecey

My space is 66cm wide but I think this microwave gets pretty hot and it is best used freestanding on bench top. When used in microwave space the cooling fan works a lot and is noisy . Most microwaves suggest bench top use but it seems the majority of kitchens have an open space within the built in cupboards for a microwave and placing it there is what most people want to do.

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