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ajistewartSouth East Queensland, QLD
2 failures in 4 months - struggling to get a refund
At first, i would have given this a 5 star review. This machine did an absolutely fantastic wash, but now it has failed twice with the same issue. The problem lies in the Heater unit, wich on these is all apart of the same assembly with the wash pump, heater unit and motor. LG took 3 weeks to get the part to the repairers, and then was still a few days after that to get it back. It worked fine for 3.5 weeks and now has failed again with the same HE error. LG are abismal to deal with on the phone, there is no care or consideration for you as a c...Read more
ustomer, you need to do all the running around to contact the repair agent, etc. I was then blamed for not following instructions that were never given to me. I have now gone back to the retailer and seeing what they can do to assist me. I have lost all confidence in this product, and as such, i have also lost faith in LG's after sales support. I will now be looking at other brands for a new dishwasher.Purchased in August 2021 at JB Hi-Fi for $1,099.00.
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Good performance but poor design.
Looks great with good, whisper-quiet washing performance that leaves dishes clean and mostly dry, but a completely flawed interior design makes stacking frustratingly difficult. e.g.Taller glasses hit the cutlery drawer, but if you drop the top shelf down to anything other than the top position plates & pots obstruct the arms. The arms are too easily knocked off as well... Easy enough to replace, but it's fair to expect better from one of the most expensive dishwashers in it's class.
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Krystal M.Western Australia
- 4 reviews
- 1 like
Excellent finishing on this washer
We bought this because it's finishing details are very nice compaired to older models or even other washers on the market and we wanted an updated washer in an modem kitchen that we just upgraded. It washes the plates well but we had some issues with the forks and knifes
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Find out how LG QuadWash XD3A15BS (Black Stainless) compares to other Freestanding Dishwashers
Know better, choose better.
Ellie AlaviGold Coast, Queensland
- 5 reviews
- 3 likes
Lovely lovely
This washing machine works perfect and clean all the dishes better as washing with hand
Also it’s faster of all older models are
You can enjoy this silence and low energy and water usage
One hour without any sound you can have your shiny dishes and very clean
This worth it
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JustineSouth Australia
- 11 reviews
Control panel cracks- do not buy
Sine purchasing in June 2018 weve had control panel replaced and now its cracked again.
Mr dishwasher (repairers) have bad attitude and we do not want a dishwasher that has to be repaired every couple of months.
Was looking at a different brand but this one matched the fridge we got so it was a no brainer. Nice and quiet, love the adjustable shelves. Cutlery shelf is great too. Easy to fit most items in as the shelves move and the inserts can be flexible too. Very handy
Purchased in June 2021 for $1,200.00.
1 comment
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Questions & Answers
Han2505asked
How do you get to the 38minute cycle? Can only find an hour one
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Justine
Ok, so just notice a crack on top panel. Have contacted lg and am awaiting a response. Anyone else had this issue?