Read also:
mitsubishi electric 650l l4 mini french door fridge my genie robot vacuum review natures way slim right reviews e-volt electric bike nick scali o connor o connor waLG TD-H802SJW
Nick Y.Greater Melbourne (Metropolitan), VIC
waste of money do not buy, what is lg thinking
bought this from the good guys as a premium product that saves on energy, the dryer does NOT dry the clothes, after 2 call outs from lg service centre they claim thats how its suppose to be, so its a dryer that doesnt dry, totaly useless, cant get a refund or exchange, no faith in LG products n extreemly disapointed, literally had to buy another dryer.
Purchased in July 2021 at The Good Guys for $1,000.00.
Similar opinion? Write a review on ieatwords.com.au!
MozGreater Melbourne (Outer), VIC
Hopeless at drying sheets & doonas
Performs adequately except for drying sheets, doing covers and anything bulky. They get knotted into a tight ball and don't dry. LG recommends you untangle several times during the cycle. :/
Purchased in November 2021.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
CjAllanSydney, NSW
This is one of the most poorly designed dryers on the market.
We purchased this model along with an LG Washing machine. This is one of the most poorly designed dryers on the market.
When attempting to dry sheets of any kind the sheets tangle up into a ball and thus do not dry. It doesn’t matter how many sheets or combinations of sheets and clothes the result is always the same. The dryer does not have a reverse cycle mode and thus the drum only turns one way, this causes the sheets to tangle. The paddles inside the drum are also small and don’t help to throw the sheets around, thus increasing how easily ...Read more
the sheets tangle. I called LG for service advice, they had a technician come out to look at it. He was baffled that it didn’t have a reverse cycle. He called LG Technical Support himself, they instructed him to tell me that I need to take the sheets out and untangle them whilst drying. However the sheets tangle every 3-4 minutes. I would have to stand there constantly for a 2-3 hour drying period... This is stupid advice to try to cover up a poorly designed product. LG’s customer support was horrible as they indicated I was using the product wrong. I will never buy LG again, this experience was shocking. This product should be recalled. I have since claimed my consumer law rights and exchanged it for an Electrolux model.
Purchased in December 2021 at Powerland.
1 comment
LG A.LG
Hi CjAllan,
Thanks for reaching out and we are sorry to hear that you have had a bad time with your product, your feedback is important to us. Can you please send an email through to [email protected] to discuss your experience.... Read more
Thank you, Alicia/LGASimilar opinion? Write a review on ieatwords.com.au!
Find out how LG TD-H802SJW compares to other Heat Pump Clothes Dryers
Know better, choose better.
G W.Metropolitan Adelaide, SA
- 3 reviews
Love the iron feature
I like the iron dry feature because it doesn’t crush up your shirts and make your pants dry and wrinkled. Been reliable and not overly noisy which is good if you’re in a unit.
1 comment
LG A.LG
Hi G.W
Thank you for your great review. Your feedback is greatly appreciated and we are glad that you are enjoying your product :)!... Read more
Should you have any further enquiries, please feel free to reach out and contact us on 1300 54 227. Thanks again for choosing LG, Alicia / LG AustraliaSimilar opinion? Write a review on ieatwords.com.au!
J HoeftSydney, NSW
- 8 reviews
Love my dryer
I'm still getting use to my dryer. Love the fact that I don't have to worry about ventilation but need to clean out lint filter after each use which is good. Haven't used it enough to clean out water reservoir. It dries clothes in the selection and they're still soft and it's not so harsh on the clothes like the laundromat dryers on high heat. Not sure if it's value for money $1549. Will wait for next power bill if there's a major increase. Will update again once I've used it for a couple of months.
Purchased in December 2021 at Betta Home Living for $1,549.00.
Similar opinion? Write a review on ieatwords.com.au!
2bldornot2bldBribsane
- 5 reviews
- Verified purchase
Great machine, could do better on looks
Nice size, good functionality, like the whole wifi solution.
This is our first dryer, so we went with the whole heat pump version.
Only comment is, it doesnt try the clothes enough on a quick cycle
Generally the 2.30 hour cycle does the job.
Also, i bought this from harvey Norman Oxley, the sales man said there was a 150 aud cashback offer. i would need to claim it from LG..
So i decided to buy this, later on, i found out that the offer had expired.
...Read more
Purchased in July 2021 at Harvey Norman for $1,476.00.
Similar opinion? Write a review on ieatwords.com.au!
Guy
- 3 reviews
- Verified purchase
AMAZING! except for sheets
Dries all of my clothes in one run of the dryer (Sheets need to go in again after being untangled)
it sends a notification to my phone when it is done, so if i have alot to dry on a rainy day i dont loose any drying time
the light inside the drum really helps when trying to make sure there are no socks left behind
the double lint catcher means no more runaway lint being blown around the laundry
it is the quietest dryer that i have ever owned
Purchased in August 2021 at The Good Guys Physical store for $1,372.00.
Similar opinion? Write a review on ieatwords.com.au!
I am in the same situation with an LG heat pump dryer.
I purchased a LG 8kg Heat Pump Dryer from The Good Guys. Although LG refuse to give me a refund. The Good Guys are going to exchange the dryer and take the issue up with LG themselves.
who spends $1400 on a dryer that doesn't dry. It will dry eventually if you a spare 3-5hrs to dry a small load of clothes. Can't see how this is suppose to be economically better than a vented dryer.
the concept is great, but reality doesn't match.
Purchased in May 2021 at The Good Guys for $1,480.00.
Similar opinion? Write a review on ieatwords.com.au!
Keith47Northeast, VIC
- Verified purchase
The LG TD-H802SJW Heat Pump Dryer is the Worst Appliance we have ever purchased
We purchased this dryer because it was rated as a 9-star energy rating and wanted to replace our old standard dryer that we had owned for about 25 years.
We tried to use this dryer for our complete wash, clothes, sheets and towels.
We found that this LG dryer never actually dried anything completely, the items in the dryer were always damp, regardless of the cycle or time taken and had to be air dried after removal from the dryer.
The cycle times were extraordinarily long, several hours compared to our old dryer which normally took less than 1 hour to dry clothes, towels and linen.
Towels often came out of this LG dryer smelling musty and regularly needed rewashing.
...Read more
Purchased in June 2021 at Harvey Norman Retail Stores - Appliances for $1,428.00.
Similar opinion? Write a review on ieatwords.com.au!
Find out how LG TD-H802SJW compares to other Heat Pump Clothes Dryers
Know better, choose better.
Great for the home and the environment
I love this dryer. I've owned it for 9 months and haven't had any issues. Clothes dry every time and it is wonderful to no longer turn the laundry room into a hot and humid mess when drying clothes.
Purchased in September 2021.
Similar opinion? Write a review on ieatwords.com.au!
Jason W.
- 4 reviews
Great Dryer
Lots of different program settings, nice audible notifications and it drys your clothes in a timely fashion.
My second LG dryer, first one bought 10yrs ago and only replaced as we bought a new LG washer and dryer as a pair.
Purchased in September 2021.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
KelliSouth East Queensland, QLD
- 7 reviews
Worst appliance purchase I have ever made - product and service received
I purchased this dryer to replace our 12 year old wall hung LG dryer. There were no issues with this dryer, but the old venting system and a broken wall exhaust was just slowly ruining our laundry. I decided to purchase the new LG Heat Pump dryer primarily because it was the newest technology, long term cost savings, and because our dryer and 2 washers had always been with this brand.
I purchased the LG Heat Pump dryer in Oct 2018 and from day 1 it never seemed to dry completely after finishing the cycle, regardless of which cycle I chose. L...Read more
Purchased in October 2021 at Appliances Online.
Similar opinion? Write a review on ieatwords.com.au!
NICK
- 6 reviews
Great dryer however does tangle large items
Really good dryer, being a condenser dryer and 9 star energy rating, you really cant go wrong, everything seems to dry really fast and the setup was so easy. I chose to plumb it in so i dont need to empty out the water after every wash. Only complaint is with bed sheets and quilt covers it does tangle them into a big ball so the outside dries but the inside stays wet, means you need to untangle them once per dry cycle which isnt the end of the world but just something to know
Similar opinion? Write a review on ieatwords.com.au!
Trac haChester hill
- 4 reviews
Happy purchase
We have it for 4 weeks from appliance central to replace our 10 Year old Maytag 7kg condenser dryer. It much more quiet. We use at least 5 times per week for mix load from 7.5kg Samsung washer, 1200rpm. We alway used quick setting “On then Start”. The power consumption was between 530 to 780 watts per load (using ALDI power meter to measure).
Similar opinion? Write a review on ieatwords.com.au!
- Verified purchase
Great Product but not without it’s issues
This is a good machine and the reason for purchasing was the 9 star energy rating, I wish I had read some more honest reviews prior to purchase.
It is a dryer, however it does seem to leave the clothes and towels a little damp, even selecting the extra dry function does not seem to help. For drying clothes and smaller items it’s great however sheets and doona covers and the like all end up in a massive ball and come out still really wet. You must open the dryer every 10 minutes or so to untangle them, this is annoying and means when doing bed...Read more
Similar opinion? Write a review on ieatwords.com.au!
Find out how LG TD-H802SJW compares to other Heat Pump Clothes Dryers
Know better, choose better.
S and ASydney
- 7 reviews
- 2 likes
Great Dryer
I purchased this dryer as I also have the LG front loader and LG have a stacking system which allows dryer and washer to be very stable. Didnt ever think I would buy a dryer but there was a period of about 2 weeks non stop rain and we were running out of clothes hence the purchase. Just like the LG front loader this dryer also has many options and settings which allows you to set it to your liking.
Similar opinion? Write a review on ieatwords.com.au!
RezzAberfoyle Park, SA
- 6 reviews
- 3 likes
- Verified purchase
An intelligent dryer and most energy efficient with 9 star
- You can control using your phone remotely from anywhere any time
- It has a drying rack suitable for shoes, backpack, bags and etc.
- Most efficient on electricity and no water needed as it is a heat pump dryer
- Nice and quite include an led light to show you inside
- As it has a couple of sensors, as soon as the cloths dried it'll be stopped
- Its anti-crease feature is great. Just chose it with cold air and no need to have any ironing on most of the fabrics
- Downloadable some new drying program from the internet and send it to the ...Read more
Similar opinion? Write a review on ieatwords.com.au!
JoelMelbourne
No problems so far
After reading so many bad reviews of heat pump Dryers we were not sure what to purchase. None of the main brands seem to have good reviews. We bought this because of the 9 stars and took a chance. Bought for a good price through good guys Ebay store. Well I can say so far it has exceeded our expectations, we often load it with a mix from towels to socks in the one load and they come out dry every time using the cotton setting. We have also not had any problem with bed sheets twisting up and not drying.
Similar opinion? Write a review on ieatwords.com.au!
ChippoJerry85Greater Melbourne (Inner), VIC
- 14 reviews
- 1 like
- Verified purchase
9 star energy rating @ $0.09c per load huge energy saving + no hot air expelled, perfect for apartme
CHOICE rated this in their top 3 Heat pump dryer performance review recently and purchased it on that basis. A heat-pump dryer is now one of the most energy efficient appliances, period. Energy saving is significant...$0.09c a load compared to $0.50c and upwards for a standard vented dryer and that's been reflected on my last couple of monthly electricity bills that have been significantly lower. I No longer feel guilty about using the dryer.
Uppers:
It has an 8kg capacity, super quiet, loads of programs including different levels of drynes...Read more
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Charlieasked
Does the dryer beep for any length of time upon completion? I've previously owned appliances that do this, and it drives me nuts. I don't want appliances that scream at me "I'M FINISHED, I'M FINISHED, I'M FINISHED, I'M FINISHED" like a toddler.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
LG A.LG
Hi Moz,
Thanks for taking the time to reach out. We appreciate your feedback and are sorry to hear you had a bad experience with your product, I will make sure to share this information with the team... Read more
as we strive to improve our customer’s experiences with our products.